Initially great, disappeared during final month of contract
Sunny is a warm person and initially was helpful at supporting operations in our growing consultancy. We had built a new operations dashboard before she joined and she wrote a SOP to manage this and improve handover from sales to operations. Unfortunately, Sunny begun missing scheduled meetings and there would be several days at a time where she was completely unresponsive. This resulted in client operations being dropped and delayed - causing more stress than if we didn't have operational support. Ultimately we ended our contract with Sunny and instead of a professional handover she stopped responding to all emails/didn't complete work in the final 3 weeks of the contract, despite being paid until the end of the month.








