I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
2 of my e-hookahs exploded while charging for the first time prior to the the first use. I’ve tried calling customer service and online chat assistance without any success. The response by email seems... Mehr ansehen
Unternehmen hat geantwortet
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the qua... Mehr ansehen
Unternehmen hat geantwortet
This hookah is amazing, also if you buy one don't forget to get the free gift it helps a ton. For flavors I highly recommend havanah and lemon pie those are my favorites. The shipping was fast and com... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Shishaladen
- auch in
- Tabakladen
Vom Unternehmen geschrieben
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Kontaktinformationen
Vereinigte Staaten
- +1 (786) 903 3678
- hello@iconhookah.com
- iconhookah.com
3.9
Gut
475 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great experience !
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iconhookah.com
Thank you for your wonderful review!
We're thrilled to hear you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again soon!
Inefficient inventory
Offered product on website which was not in stock had to wait and reply for four days to email and had no idea about shipping regulations. At the end had to cancel my order.
28. Mai 2026
Antwort von iconhookah.com
Thank you for your feedback. We're sorry your experience didn't meet your expectations.
While we do our best to keep our inventory updated, there are rare occasions when an item becomes unavailable due to high demand. We also apologize for the delay in responding to your email.
Regarding shipping regulations, international shipments are subject to the import laws and restrictions of the destination country, and unfortunately, these requirements can vary. We always try to provide the most accurate information available and assist our customers throughout the process.
Although we're sorry your order had to be canceled, we appreciate your feedback and will use it to improve both our inventory management and customer service.
Excellent product and service
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the quality was exactly as advertised.
I highly recommend Icon Shop to anyone looking for quality hookah products. Thank you for the excellent service and product. I will definitely be ordering again.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von iconhookah.com
Thank you so much for your wonderful review and for choosing Icon Shop all the way from St. Kitts and Nevis!
We're thrilled to hear that your hookah arrived safely and that you were happy with both the packaging and the quality of the product. We work hard to ensure every order arrives exactly as expected, no matter where in the world it's being shipped.
Your recommendation means a great deal to us, and we're grateful for your support. We look forward to serving you again on your next order.
Enjoy your hookah, and thank you for being part of the Icon Shop family!
2nd time
Again order to UK, amazing quality, quick despatch and delivery. Absolutely recommend.
23. Mai 2026
Antwort von iconhookah.com
Thank you for coming back for a second order! We're delighted to hear that your experience with our UK delivery was just as positive the second time around. Fast dispatch, reliable delivery, and quality products are exactly what we strive for. We truly appreciate your recommendation and your continued support.
Seemless selling and smooth…
Seemless selling and smooth transactions. Great products available and a great variety.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von iconhookah.com
Thank you for the wonderful feedback! We're glad to hear your experience was seamless from start to finish. Providing a smooth shopping experience, a great selection, and quality products is exactly what we strive for. We appreciate your support and look forward to serving you again.
Great service and products
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iconhookah.com
Thank you for your support! We're so glad to hear you've had a great experience with both our products and service. We truly appreciate your business and look forward to serving you again in the future.
Knowing what the customer needs
Thank you for the shisha
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von iconhookah.com
Thank you for your kind words! We're glad we could help you find exactly what you were looking for. We appreciate your support and hope you continue to enjoy your shisha. We look forward to serving you again soon!
Antwort von iconhookah.com
Thank you so much for your support! We're thrilled to hear that you've ordered from us twice and that both orders arrived quickly and on time.
We truly appreciate you being a part of the Rejuvia family, and we're grateful for the trust you've placed in us. Here's to many more restful nights ahead!
Great customer service and quick shipping!
Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be ordering from them again!! 10/10!! ⭐
30. April 2026
Bewertung ohne vorherige Einladung
Shipping time is a little bit long and the prices are kinda high for shipping
I love the Haybar vapes I just don’t like the wait time and the shipping time or the shipping prices and if you buy more than one, you should do a better deal a few bucks off isn’t much it’s too bad. I have to wait that long and you guys are so far away.
18. April 2026
Customer service is great and shipping…
Customer service is great and shipping is fast.
3. April 2026
Bewertung ohne vorherige Einladung
Had just what I needed and got it out…
Had just what I needed and got it out on time. They were also available to reach via email and helped me swap out a bowl and delivery address. Appreciate a company going above and beyond
26. März 2026
Bewertung ohne vorherige Einladung
Great investment
Support at all stages of delivery, transparency throughout the purchase process, and follow-up until the product arrives at my destination.
31. März 2026
Bewertung ohne vorherige Einladung
Good selection of products
Good selection of products, quick processing times and Shipping.
15. März 2026
Bewertung ohne vorherige Einladung
I like it,because it was fast delivered…
I like it,because it was fast delivered and like the Items, very convenient fot me to get them online
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von iconhookah.com
Thank you for your kind feedback! 😊 We're glad to hear that your order arrived quickly and that you're happy with the items. It's great to know that ordering online was convenient for you. We truly appreciate your support and look forward to serving you again soon!
Great tabacoo and charcoal selections
Great tabacoo and charcoal selections , will purchase again
30. Januar 2026
Antwort von iconhookah.com
Thank you so much for your kind feedback! 😊 We're really glad to hear that you enjoyed the tobacco and charcoal selection. We work hard to offer quality options for our customers, so it means a lot to know you had a great experience.
We truly appreciate your support and look forward to serving you again soon. If you ever need recommendations for new flavors or charcoal options, feel free to reach out—we’re always happy to help! 🔥
Antwort von iconhookah.com
Thank you so much! We truly appreciate your kind words.
We’re glad you’re happy with the quick delivery and the quality of our products. Looking forward to serving you again soon!
I love that are quick with the delivery…
I love that are quick with the delivery and also the product is good.
28. Januar 2026
Antwort von iconhookah.com
Thank you so much! We’re happy to hear you love our quick delivery and that you’re enjoying the product. We truly appreciate your support!
The variety available in the store is a…
The variety available in the store is a beautiful thing
19. Januar 2026
Antwort von iconhookah.com
Thank you so much! We’re really glad you appreciate the variety we offer. It means a lot to us — we’re always working to bring in the best selection possible for our customers.
The order #26995 had been placed on…
The order #26995 had been placed on 17/01/26 and it is still in transit without clear ETA for delivery
21. Januar 2026
Antwort von iconhookah.com
Hi,
Thank you for reaching out regarding order #26995.
Please contact our customer support team directly so we can look into the tracking details and provide you with the most accurate update. We’ll be happy to assist you further.
Looking forward to helping you.
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