Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Have used Huws Gray (formerly Ridgeons) for many years as they are the closest in proximity to where we live. Thankfully they provide excellent service which is why we continue to use them. Han... Mehr ansehen
Unternehmen hat geantwortet
Fantastic friendly efficient service. I ordered online and it was there waiting for me, no waiting. The staff were lovely especially so with my young grandson. Will definitely use again.
Unternehmen hat geantwortet
We love our store in Market Rasen. Have used several times and the delivery driver (think his name is Robbie) always accommodates a drop where we need it. Top lads, thankyou!
Unternehmen hat geantwortet
Unternehmensdetails
Über Huws Gray
Vom Unternehmen geschrieben
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktinformationen
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Vereinigtes Königreich
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4.5
Hervorragend
1707 Bewertungen
Bittet Kunden um Bewertungen
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Rubbish Quality
Bought timber and felt from this company its the worst materials I have ever experienced 2x2 twisted all over. Have just come to use the shiplap and guess what it's all twisted have you ever tried fitting 3.7m lengths of twisted shiplap.
This company is a joke supplies rubbish.
Roofing felt arrived with a hole in it .
I am being polite otherwise it won't be published.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Huws Gray
We are sorry to learn that your experience with our products has not met your expectations.
Please let us know if there is anything we can do to help resolve this matter or improve your experience.
Thank you.
Huws and Grey were lovely super…
Huws and Grey were lovely super helpful and efficient. The best service I have had in a long time.
10. Juli 2026
Antwort von Huws Gray
We're so glad to hear you received such a helpful and efficient service.
Thank you for sharing your positive experience with us!
Great customer service
Made a mistake and ordered for collection, with the store being so far away from me they noticed this and called to make sure and offered the refund. Very good customer service
12. Juli 2026
Antwort von Huws Gray
We are so glad our team could assist you with your order and ensure a positive experience.
We appreciate you sharing your feedback!
Item collected however still awaiting…
Item collected however still awaiting my refund 1 week later from head office. Can this be issued please? Separately John from your Ellesmere Port depot had excellent customer service and was incredibly helpful.
5. Juli 2026
Antwort von Huws Gray
We appreciate you sharing your experience. We are sorry to hear about the delay with your refund and are looking into this for you.
Thanks
Always great service them …
Always great service from them phones arranged time and drops exactly where I want it
11. Juli 2026
Antwort von Huws Gray
We're so happy to hear that our service consistently meets your expectations for timely and precise deliveries.
We appreciate you sharing your feedback!
Great Building Supplier
Great website, easy to find exactly what you want - all clearly described. Good prices, fast delivery, excellent quality materials and, the delivery person was very friendly and helpful. Couldn't ask for better service
4. Juli 2026
Antwort von Huws Gray
We are so happy to hear you had such a positive experience with us! We truly appreciate your kind words about our website, product quality, and delivery service.
Thank you for your wonderful feedback!
Great staff!!
10. Juli 2026
Antwort von Huws Gray
We are glad to hear you have had a great experience with our staff!
We appreciate you sharing your feedback!
Great service and good price
Great service and good price, delivery driver couldn’t of been more helpful
10. Juli 2026
Antwort von Huws Gray
We're so happy to hear you had such a positive experience with our service and delivery!
We appreciate your kind words.
Delivery on time
Delivery on time. Driver dropped the aggregate on the garden that had been cleared. Now all looking good.
3. Juli 2026
Antwort von Huws Gray
We appreciate your feedback and are pleased to hear the delivery was on time and met you expectations!
We appreciate you sharing your feedback!
Very efficient and left it just where I…
Very efficient and left it just where I wanted it
29. Juni 2026
Antwort von Huws Gray
We're so happy to hear that our service was efficient and met your expectations perfectly.
Thank you for your kind words!
Antwort von Huws Gray
We're glad to hear the service was great and prompt!
Please do let us know how we can get that service even better to make it 5 stars!
We appreciate your feedback!
Looked for items on the website
Looked for items on the website. The local branch didn't have in stock and said they couldn't order in. Went to branch to collect other material and no one seemed to know where my order was. Was told i had to order type a batten in 4.2 m lengths. The website sells it by the m and all very confusing. All in all quite a bad shopping experience. Saying all that all the staff were very polite and friendly.
10. Juli 2026
Antwort von Huws Gray
We sincerely appreciate you taking the time to share your recent experience with us. We are truly sorry to learn of the difficulties you encountered with product availability, order collection, and the confusing information regarding batten lengths. We are actively reviewing our internal processes and website clarity to prevent similar situations.
Your feedback is valuable in helping us improve our service.
Please let us know if there is anything we can do to help resolve this matter or improve your experience.
Thank you.
Staff are always super excellent
Staff are always super excellent, deliver at least on time if not early.
9. Juli 2026
Antwort von Huws Gray
We're so glad to hear our staff consistently provides excellent service and timely deliveries.
We appreciate your kind words!
Antwort von Huws Gray
We're so glad to hear that our customer service was helpful.
We appreciate your kind words!
Poor communication, expected better.
I placed a bulk order for top soil, eventually I had to call them to find out when it would be delivered as they made no effort to make contact.
After I had called to arrange my delivery the chosen time slot wasn’t followed, they didn’t call me to update me and as a result no one was there to receive the delivery. Every step I have had to call them to receive updates. Poor service from Huws Gray Portsmouth. A simple phone call is all it would have taken.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Huws Gray
We sincerely regret the communication breakdown and the inconvenience you experienced with your bulk topsoil order. We understand your frustration regarding the lack of updates and the missed delivery slot, and we appreciate you bringing this to our attention.
We are reviewing our delivery and communication processes to prevent similar issues in the future.
Please let us know if there is anything we can do to help resolve this matter or improve your experience.
Thank you.
Great product 20mm Gravel
Great product, great customer service and helpful delivery driver.
8. Juli 2026
Antwort von Huws Gray
We're so glad you enjoyed our product and service!
We appreciate your kind words.
Buildbase the service is great
Everytime i go to Buildbase the service is excellent. The staff are very helpful. Delivery always agreed when needed.
2. Juli 2026
Antwort von Huws Gray
We're so happy to hear that you consistently receive excellent service from our helpful staff and that our delivery options meet your needs.
We appreciate your positive feedback!
I ordered 5 c24 3m 4 by 2's
I ordered 5 c24 3m 4 by 2's
Plus 2 c24 3.6m 4 by 2's. But you delivered 7 c24 4 by 2's.
8. Juli 2026
Antwort von Huws Gray
We sincerely apologize for the delivery discrepancy. We are actively investigating this to ensure accuracy in the future.
Please let us know if there is anything we can do to help resolve this matter or improve your experience.
Thank you.
Easy to find what i wanted
Easy to find what i wanted, kiln dried sand, good quality and fair price, did the job. Quick ordering and pick up.
8. Juli 2026
Antwort von Huws Gray
We're so glad to hear you found exactly what you needed for a fair price.
We appreciate your positive feedback!
Prompt delivery
Prompt delivery. The driver was able to place the product exactly where it is required.
7. Juli 2026
Antwort von Huws Gray
We're so glad to hear about your positive delivery experience and that our driver was able to assist you perfectly!
We appreciate your kind words.
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