I want to update, and amend, my previous comment (see below) as I have now received my Hugger and it’s lovely and just what I had hoped for to help my husband who has back pain. The holdup was e... Mehr ansehen
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Das sagen Bewerter
[EDIT] I received responses to my emails from the company, and the item was eventually received as advertised. Be aware that items are sent directly from China, which is why delivery takes so long a... Mehr ansehen
If I could give 0 stars I would. Horrendous. Ordered 3 weeks ago, express delivery. Still not here, still no updates to tracking, no movement, no explanation - just one email saying it’s within the... Mehr ansehen
Unternehmen hat geantwortet
Although my gift recipients haven't received them yet, I know they will love their Hugger Comforts. They are a great idea, and can see myself ordering more for other people, maybe even myself (I bo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Helping you feel good.
Kontaktinformationen
Vereinigtes Königreich
- huggercomfort.com
Hat 55 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Does what it needs to do and gets where…
Does what it needs to do and gets where it needs to get too.
Great gift for my wife
Fantastic product
Fantastic product, really well made and a great quality. Got this as a Christmas gift for my partner, she absolutely loves it.
Christmas gift
My son’s girlfriend was delighted to receive the huggercomfort hot water bottle as a Christmas gift. The product was easy to order online and arrived quickly even at a busy time of year.
Hugger hot water bottle
Excellent service and lovely soft feel to hugger
Nice small and compact and just right
Good quality item
Very quick delivery and as described. The hugger is a very soft material, fits my wife well and she is very happy with it.
Present bought for Christmas arrive…
Present bought for Christmas arrive late on 27th and emailed straight away about it .
Doesn’t fit and emailed when it received still no response. Email address on website doesn’t work (and the email they sent on the review response)
Would appreciate someone getting back to me about the return.
You’ve responded with a message on how to put the water bottle in the the pouch. However the pouch doesn’t fit. I have requested 3 times for a refund and return please
Since having an update and been able to send, they are saying that they haven’t received the parcel. £44 down and just getting no help for my refund. I have provided tracking and given them update from Royal Mail. And said they still haven’t received it.
AVOID AT ALL COST.

Antwort von Huggercomfort
Great online ordering and was a well…
Great online ordering and was a well received gift.
Very quick delivery for a last minute…
Very quick delivery for a last minute Christmas present.
Great for lower back pain
Great for lower back pain. Could do with longer extender for pregnant people.
Great gift ideas
My item arrived in time, not too much packaging. The website was easy to use. Some great gift ideas.
Excellent product and delivery
Excellent product and delivery. Made the ladies online the house very happy
Very fast delivery and quality product
Very fast delivery and quality product. Highly recommended and my wife loves it
Really nice item & my fiancé is loving it...
Really nice item & my fiancé is loving it, as she has been having issues with her back since the birth of our son! I had to also buy the extender, as it was a little bit small for her but all in all, this product is great.
Brilliant Gift Idea
Although my gift recipients haven't received them yet, I know they will love their Hugger Comforts.
They are a great idea, and can see myself ordering more for other people, maybe even myself (I bought three so far).
The only small area where I think there could be an improvement is the packaging. My three came in one outer bag and then each in a clear plastic/cellophane. This cheapened the product a bit, and the inner brown logo band had moved round and was no longer central. They are a relatively expensive product compared to the cheaper imitations, and I think if they were packaged a little better, maybe in a recycled cardboard box, it would finish them off perfectly.
Sincere apologies for my last review
Sincere apologies for my last review. I wrote that it was a shame that the top of the water bottle wasn’t covered. My daughter who uses this every day since it arrived saw the advert where it shows the flap!!! You have thought of everything and this is amazing!!! The best gift ever !!! Many thanks.
Great customer service
I didn’t receive my first order as it was lost in the post however when I emailed I received fast replies and they sent out my order again straight away !
They are now here and lovely, Thank you !!
Colin
Easy to order, quick delivery, a great Xmas present
Excellent product but delivery and…
Excellent product but delivery and query replies were outstanding 🤩
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