HSL Chairs - Tolworth Bewertungen 

Consultant Eaas Miah was most helpful and explained everything in detail.
Am extremely happy to have made this purchase as urgently required.

Luca was extremely helpful. Very polite not at all pushy explained and answered every question.

We were served by a lovely lady at your tolworth branch. She was very patient and explained exactly what size chair i needed and the controls. Very pleasant way to shop.

I had a very good and helpful visit with your store in Tolworth.

I also had very good service from yor delivery team, Ashley and Cameron who were extreemy polite and helpful.

The member of staff who served me was an extremely pleasant young lady. Nothing was too much trouble for her to make my purchase a trouble free event.

Excellent personal service . Knowledgeable about all products.

There were 2 members of staff both very helpful 1 was quite new and obviously learning but was trying very hard and enthusiastic had all the different chairs explained to us

We were very happy with the service given by Luka in Tolworth. We were given good advice on the single sofa that we were looking for.

We visited the Tolworth store looking for a contemporary sofa and was welcomed by a comfort specialist Luka. Her knowledge was excellent with great communication skills. The store was very clean and had a great range of sofas and chairs. There were lots of options when picking your sofa to adapt from a small to a larger three seater. The completion of paperwork was very straightforward. Whilst you are there you are offered tea or coffee or a cold drink along with a range of biscuits. Nothing was rushed and you felt valued as a customer. Excellent service.

Very nice staff Luca very knowledgeable helpful and keen for me to have what suited me best.

I had a lovely experience by HSL rep Luka in the Tolworth branch in Surrey. She showed me exactly what sofa I was looking for in their range which also helps with my back issue and was very accommodating in all the questions that I asked. Very helpful and I was very happy have bought the lovely Bramham Modular sofa.

I was impressed by the excellent customer service shown to me by HSL Chairs from the moment I entered their showroom in Tolworth, to receiving my furniture at home.
Unfortunately, I very seldom enjoy the level of service, which I remember in days gone by, where I as a customer could instantly recognise that HSL cared about delivering an exceptional ‘customer first service mentality’.
This undertaking was demonstrated by every aspect of service throughout, from production to delivery.

Went to HSL IN Tolworth.
Luka was exceptional. Amazing service and very knowledgeable.
Lovely person to do business with.
Thank you

Staff very friendly and knowledgeable

THE STAFF WERE VERY HELPFUL WITH DETAILS OF THE CHAIR THAT I WAS INTERESTED IN AND GAVE ME TIME AND SPACE TO COME TO A DISCISION ON THE RIGHTCHAIR FOR ME.

We found the staff very helpful. Helped us find the right chair and also the right colour to match my kitchen. All in all very good service.

Helpful and considerate staff made buying our chairs a pleasure

The advisor was very helpful spent a lot of time explaining we were not pressurised to buy
I came home happy about my purchases

All the staff in HSL Tolworth were very knowledgeable and helpful. We made a purchase. We had a small issue regarding the purchase but we had a very swift reply from customer service which resolved the problem immediately. Our sofa and chairs haven’t arrived yet so I can’t comment on them.

Tolworth branch. Nick was great, tried really hard to find something suitable for my elderly dad (who has terminal cancer). The other guy working at the time was just awful, no customer service whatsoever, could not arrange delivery for an ex showroom chair my dad liked. Said he needed to call the ‘area manager’ to see if we could get a discount of “maybe £200-300” then said we had to be 💯 sure we were buying before he could call. Utter nonsense - just like double glazing sales people from the olden days. Then turns out we couldn’t get a discount. My dad felt like he was being blackmailed. Thoroughly unpleasant experience. Felt so sorry for Nick who was a lovely guy, he was totally let down by his colleague. Left there and bought a lovely chair from somewhere else. Will never return.