HSL Chairs - Plymouth Bewertungen 

87
TrustScore 4.5 von 5

4.7

Unit 1, Strode Retail Park, 2 Huxley Close, PL7 4JN Plymouth, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had looked at the HSL website and found a reclining chair which would suit my wife and myself. We saw that a home visit was possible which was so helpful as my wife has mobility issues and the hour... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wow, what a great visit from Kaleigh and Hugh this last Tuesday. I couldn't say enough nice things about their visit. They were on time, courteous, helpful, thorough, explained things well and so kind... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had previously bought some chairs from HSL and decided to look into replacing the chairs and adding a sofa. On our initial visit to the HSL showroom we were greeted warmly and were offered a drink... Mehr ansehen

Bewertet mit 5 von 5 Sternen

"Good Morning", as my wife and I stepped into HSL Plymouth and a warm smile welcomed us. We came looking for a riser/recliner chair for each of us, it wasn't long before we had made up our minds. B... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Anbieter von Hilfsmitteln für Menschen mit Behinderung
  3. Möbelhersteller
  4. Anbieter von Mobilitätsausrüstung

Über HSL Chairs - Plymouth

Vom Unternehmen geschrieben

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Vom Unternehmen geschrieben

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Kontaktinformationen

  • Unit 1, Strode Retail Park, 2 Huxley Close, PL7 4JN, Plymouth, Vereinigtes Königreich

4.7

Hervorragend

TrustScore 4.5 von 5

87 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.7

Alle Bewertungen

(87)

4'290 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I ordered some arm covers for my riser…

I ordered some arm covers for my riser recliner . The young lady I spoke with was extremely charming, efficient and helpful. Simon was the original salesperson who served me when I came to the showroom in Plymouth to buy my chairs, He was very professional and I was delighted with both interactions from Simon and the young lady I spoke to today(Sat 22 November)

22. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ripley Chair

From placing the order with Cheryl after her excellent advice on the type of chair best fitted for my husband, to the timescale for delivery of the order and the care shown by the delivery team from Reading the whole experience was seamless. I wouldn't hesitate to recommend the company and my husband is very pleased with the quality and comfort of his new chair.

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service from Simon

We went to several different shops looking for a adjustable bed for my elderly mum before we went to HSL. Then we met Simon at the Plymouth store who was really helpful kind and patient in helping us choose a bed that would suit her. He made her feel very comfortable in dealing with him. Bit of a long wait for the delivery but when it was delivered the young men who delivered and put the bed together were very nice and professional and took the time to show mum how to operate it and make sure she was happy. Overall our experience with HSL Plymouth was brilliant. Thank you for help with the purchase. From Mrs Doig.

3. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Writing review on behalf of my mum.

Writing review on behalf of my mum.

Today my mum received her bed which was delivered by Martin & Leon and who arrived at the time they said. They were so helpful in that they moved the old bed out of bedroom as the gents coming to collect were running late.
After setting up the bed they gave mum a demonstration on how to work the remote.
They took away all the packaging. Thank you so much Martin & Leon.
Mum also had a very good experience at the Plymouth branch when purchasing the bed a few weeks ago. Unfortunately she can’t remember the lady’s name but again very helpful.

11. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Staff

From the moment we walked into the shop in Plymouth till the chair was delivered this morning, everything was trouble free.Cheryl was excellent, we had brief conversation, and good wonder round, found the style we wanted, then the fun started with the colour choice , Cheryl and my wife pointing me in the right direction ( fuelled by good coffee and biscuits,and a lot of cheerful laughter). Excellent.

29. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing service at Plymouth store

Cheryl was an absolute dream today in the Plymouth branch. In the space of an hour we had viewed, measured and ordered the perfect chair for our needs. Very friendly and zero pressure put on us. All ordered and can’t wait for it to arrive. Thank you so much!

26. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience

Mon 20th October. Today we visited the Plymouth store to buy a chair for my husband and recliner sofa.what a wonderful experience. Staff so helpful and friendly. My great thanks to Sue who sorted us out brilliantly (even getting our sense of humour). Looking forward to our new furniture.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

100 per cent HAPPY

I have always wanted an HSL Chair, going back some 10 years. I never thought I could afford one. Until I walked into the HSL store in Plymouth. As I walked in with my wife, Cheryl our retail assistance was so friendly and made us feel really welcome.

She was not pushy or directing us to anything particular she gave us the space and time to look around and looking at some of the pricing which was still way out of my reach. That was until I spoke to Cheryl, (what a superstar,) she completely reassured that we can discuss affordability in simple terms rather that sales jargon.

I tried a few chairs and Cheryl was on hand to advise about posture, the difference in height and width, softness and hardness. I was really impressed, but the wife was giving me that, (oh; no here we go again look.)

I sat in the chair that fitted me best and explained when I use a cushion with my current chair my ankle hang past the foot rest. Cheryl convinced me that I would not need a cushion as the HSL Chair has lumber support and a comfortable headrest.

I was so impressed I wanted to talk figures and if I could really afford the chair of dreams. Cheryl started with the current offers, discounts and I was getting excited and was completely blown away when she said about my disability, (two full knee replacement and arthritis,) she said that would be another 20 per cent off the total price. We were hooked, lined and sinker, where do I sign my wife heard me say, and raised her eye brows to the ceiling.

My chaired arrived today and I am so overjoyed and as promised, no cushions, perfect hardness and all of my ankles rest fully on the footrest. I am 100 percent happy.

Please pass on my thanks primarily to Cheryl but also to Sue who made us feel so comfortable, during the initial sale, midway through and at the end. And thank you so much for the lovely biscuits and pen.

14. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Our chairs were delivered today by Maltin and Leon. Arrived exactly on time, friendly guys. HSL has given a first class experience from choosing our chairs to delivering them.

2. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

HSL finest

We had such a brilliant experience at HSL thanks to Clare and Sue! From the moment me, my mum and my grandma walked in, they were so welcoming, funny, and understanding. They took the time to listen to what my grandma needed, explained everything clearly, and made the whole process feel enjoyable and stress-free. Their sense of humour made us feel completely at ease, and their knowledge and patience were outstanding. I left not only with the perfect chair but also with a big smile on all our faces. Thank you, Clare and Sue – you’re a credit to HSL! From Brooke, Mum and Grandma

29. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

You don't make chairs wide enough to…

You don't make chairs wide enough to fit larger people. what a waste of time you're representive coming to us.

10. September 2025
Bewertung ohne vorherige Einladung
HSL Chairs - Plymouth-Logo

Antwort von HSL Chairs - Plymouth

Good evening Mr Hartnell,

Thank you for leaving your review.
Im sorry to hear you was unable to find a suitable product within our ranges available. I would like to gain further feedback on your experience, would you kindly email me your contact details and I will make contact with you on my return to the office tomorrow to discuss further.
Kind regards
Lauren Elliott
Customer Care Manager
Lauren.elliott@hslchairs.com

Bewertet mit 5 von 5 Sternen

HSL Plymouth amazing

Cheryl in your Plymouth store made spending money an absolute joy ! She was helpful, informative , friendly , I cannot speak highly enough of what a pleasure it was to shop with her and we found the perfect chair . Thank you Cheryl

19. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very pleased

Visited Plymouth showroom looking for chair.
Friendly welcome by Cheryl who talked me through the range of rise & recline chairs.
She was very informative and allowed me as much time as I wanted to try a range of chairs before I made my choice and commit to purchase.
Overall very pleased with the service.

17. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We visited your store in Plymouth as we…

We visited your store in Plymouth as we were looking to order a bed. We were greeted with a lovely smile by a member of staff named Cheryl who was pleasant and cheerful throughout, all our questions were answered and options given whilst enjoying a coffee and biscuits.
Bearing in mind we would not have purchased a bed had we not been welcomed and treated so respectfully we feel Cheryl needs the highest of praise.
The manageress was also very charming and helpful.

2. Juli 2025

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