I've always had a great experience when dealing with HSF, I've been with them for almost 3 years. I've never had any issues claiming any treatments, or any services though them. The online web... Mehr ansehen
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Das sagen Bewerter
Great schemes, staff always very helpful with any questions or any advice asked of them. Payments are always paid promptly. I'd strongly recommend HSF also because of the wide range of practioners... Mehr ansehen
I’ve been really happy with HSF Health Plan and the service I’ve received. Making claims is really easy and straightforward, and whenever I’ve needed to contact customer services, they’ve been helpf... Mehr ansehen
Received the relevant info relating to my query re upgrading my plan and my application was dealt with speedily. Now being online improves service. The manual forms for applying for refund should be... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Kontaktinformationen
Upper Ground 24, SE1 9PD, London, Vereinigtes Königreich
- hsf.co.uk
4.9
Hervorragend
2090 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Simple and easy way of making a claim
Simple and easy way of making a claim. No nonsense when claim is submitted from your end,
10. September 2026
Antwort von HSF Health Plan
Hi Joe,
Thank you so much for your 5-star review! We're delighted to hear that you find making a claim so simple and easy. Keeping our claims process straightforward, hassle-free, and no-nonsense for our policyholders is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
A Valuable Service That Could Offer Even More Support
I have been very impressed with the support provided by the Hospital Saturday Fund and the help it can offer people when they are going through difficult times.
One suggestion I would really encourage HSF to consider is adding kinesiology and suitably qualified kinesiologists to the list of recognised practitioners covered by the scheme.
Complementary therapies can provide valuable support alongside conventional medical care, particularly for people recovering from illness, surgery or a prolonged period of treatment. I appreciate that these therapies are not a replacement for medical treatment, but having a wider choice of recognised practitioners could give members another option to support their overall wellbeing and recovery.
I hope HSF will consider this in the future, as I believe it would be a worthwhile addition to an already valuable service.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von HSF Health Plan
Hi Kelly,
Thank you so much for your 5-star review! We're delighted to hear how supported you've felt by HSF, especially during difficult times.
We also really appreciate your thoughtful suggestion regarding kinesiology and complementary therapies. We recognise how valuable holistic options can be alongside conventional care to support recovery and overall wellbeing, and we will certainly pass your feedback along for future consideration.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Efficient and quick with claim
21. September 2026
Antwort von HSF Health Plan
Hi Adrian,
Thank you so much for your 5-star review! We're delighted to hear that you found our claims process so quick and efficient. We really appreciate your kind feedback and support!
HSF Health Plan Team
I have been a member of HSF of over 20…
I have been a member of HSF of over 20 years now and I have always found them so easy and straight forward to deal with. I've never had any issues with contacting them or issues around claims. I always recommend them to people.
21. September 2026
Antwort von HSF Health Plan
Hi Laura,
Thank you so much for your 5-star review and recommendation!
We are so grateful for your loyalty over the past 20 years! It's fantastic to hear that you've consistently found us so straightforward and easy to deal with, whether contacting our team or submitting a claim. We really appreciate your kind feedback and continued support!
HSF Health Plan Team
Excellent customer service
Excellent customer service, fantastic cover on the policy. Prompt payments. Would definitely recommend.
10. September 2026
Antwort von HSF Health Plan
Hi Clare,
Thank you so much for your 5-star review and recommendation! We're delighted to hear that you're so pleased with your policy cover and customer service. We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent customer service.
11. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you experienced excellent customer service with us. We really appreciate your kind feedback and support!
HSF Health Plan Team
My request was handled timeously
My request was handled timeously, very professionally. Everything was very smooth from submission of claim to completion, I was updated throughout.
9. September 2026
Antwort von HSF Health Plan
Hi Tarisai,
Thank you so much for your 5-star review! We're delighted to hear that your experience was so smooth and professional from start to finish. Keeping our members informed with clear updates throughout the process and ensuring requests are handled promptly is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
A Good Health Plan
I have only ever claimed for dentistry or optical bills but I have never had any issue. I merely send off the receipts with the completed forms and usually within two weeks the money has been paid into my bank.
7. September 2026
Antwort von HSF Health Plan
Hi Pauline,
Thank you so much for your 5-star review!
We're delighted to hear that claiming for your dental and optical expenses has always been such a smooth, issue-free experience. Ensuring that sending in your receipts is straightforward and getting reimbursements paid directly into your bank account efficiently is always important to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
HSF have always given me a good service…
HSF have always given me a good service and more recently a quick on line claim service and transfer to my account.
I have been a member for a very long time and note a steady improvement in processing claims or for help with health issues
11. September 2026
Antwort von HSF Health Plan
Hi Anthony,
Thank you so much for your 5-star review!
We are so grateful for your long-standing membership and loyalty over the years! It’s wonderful to hear that you’ve noticed a steady improvement in our services, especially with our online claims process and direct account transfers.
We really appreciate your kind feedback and continued support!
HSF Health Plan Team
Claims excellent
Every claim i have submitted was processed very effectively. All claims were processed were communicated by emails within a few days. Delighted with quick response.
18. September 2026
Antwort von HSF Health Plan
Hi Marian,
Thank you so much for your 5-star review! We're delighted to hear about your experience across every claim you've submitted. Keeping our policyholders updated with clear, timely email communications and delivering swift turnarounds is always important for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Everything went smoothly and the…
Everything went smoothly and the compensation was paid out instantly—highly recommended.
11. September 2026
Antwort von HSF Health Plan
Hi Iwona,
Thank you so much for your 5-star review and recommendation! We're delighted to hear that everything went so smoothly for you and that you were reimbursed promptly. We really appreciate your kind feedback and support!
HSF Health Plan Team
Improved and flawless new claim format
Improved and flawless new claim format
Straightforward.
11. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review!
We're thrilled to hear that you're enjoying our new claim format! Knowing that the updates have made submitting claims flawless for you means a lot to our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Easy to make a claim
11. September 2026
Antwort von HSF Health Plan
Hi Michela,
Thank you so much for your 5-star review! We're delighted to hear that you found making a claim so simple. We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Yemisi,
Thank you so much for your 5-star review! We're delighted to hear about your positive experience with us. Delivering quick, responsive communication alongside high-quality service is always important for our team, so it's fantastic to know we hit the mark for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent service
Excellent and simple way to make your claims fast and efficient payout for claims great value for money would highly recommend
18. September 2026
Antwort von HSF Health Plan
Hi Tilly,
Thank you so much for your 5-star review and recommendation! We're delighted to hear that you find making claims so simple, and that you're enjoying our fast payouts and great value.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Tracy,
Thank you so much for your 5-star review! We're delighted to hear that you consistently receive such efficient service from us. We really appreciate your kind feedback and support!
HSF Health Plan Team
HSF were swift in processing my claims.
17. September 2026
Antwort von HSF Health Plan
Hi Martin,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such swift processing on your claims, it's wonderful to know we kept things simple and efficient for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Quick efficient service
Quick efficient service. My claim was dealt with without delay.
17. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear about your experience with us. Handling claims efficiently and without delay is always a top priority for our team, so it's fantastic to know we provided you with such a quick and seamless service.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Maureen,
Thank you so much for your 5-star review! We are delighted that you received brilliant service from our team. Providing friendly, reliable, and efficient support to our members is at the heart of everything we do, so it's wonderful to know we hit the mark for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Prompt review of claim and payment
10. September 2026
Antwort von HSF Health Plan
Hi Angela,
Thank you so much for your 5-star review! We're delighted to hear that your claim was reviewed and processed so promptly. We really appreciate your kind feedback and support!
HSF Health Plan Team
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