I've always had a great experience when dealing with HSF, I've been with them for almost 3 years. I've never had any issues claiming any treatments, or any services though them. The online web... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great schemes, staff always very helpful with any questions or any advice asked of them. Payments are always paid promptly. I'd strongly recommend HSF also because of the wide range of practioners... Mehr ansehen
I’ve been really happy with HSF Health Plan and the service I’ve received. Making claims is really easy and straightforward, and whenever I’ve needed to contact customer services, they’ve been helpf... Mehr ansehen
Received the relevant info relating to my query re upgrading my plan and my application was dealt with speedily. Now being online improves service. The manual forms for applying for refund should be... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Kontaktinformationen
Upper Ground 24, SE1 9PD, London, Vereinigtes Königreich
- hsf.co.uk
4.9
Hervorragend
2090 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always happy with HSF health insurance
Always happy with HSF health insurance, I can check my balance on line ,easy reaching the customer service by phone
28. September 2026
Antwort von HSF Health Plan
Hi Alexandra,
Thank you so much for your 5-star review! We're delighted to hear that you're always happy with HSF Health Plan and that you find checking your balance online and reaching our customer service team by phone so easy.
We really appreciate your feedback and support!
HSF Health Plan Team
Very pleased overall.
16. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you are so pleased with your overall experience with us. .
We really appreciate your feedback and support!
HSF Health Plan Team
Everything went through very quick…
Everything went through very quick quickly, no problems whatsoever..
24. September 2026
Antwort von HSF Health Plan
Hi Andrew,
Thank you so much for your 5-star review! We're delighted to hear that everything went through so quickly for you without any issues. Delivering a fast, seamless, and hassle-free experience to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Really easy to access the website
Really easy to access the website, my account and find what I was looking for. It is incredibly easy to upload images and to make a claim. The claim was in my bank account very quickly too. Excellent
17. September 2026
Antwort von HSF Health Plan
Hi Janet,
Thank you so much for your 5-star review! We're delighted to hear that you found accessing your account on our website so straightforward and that uploading images to make your claim was effortless.
We really appreciate you taking the time to leave your feedback!
HSF Health Plan Team
Easy system to upload receipts and make…
Easy system to upload receipts and make a claim. Don't have to wait long to be reimbursed. Overall, a nice benefit system.
25. September 2026
Antwort von HSF Health Plan
Hi Donna,
Thank you so much for your 5-star review! We're delighted to hear that you found uploading receipts and making a claim so easy, and that your reimbursements arrived promptly. Providing a seamless digital experience alongside fast payouts is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Swift in dealing with my claim.
Swift in dealing with my claim.
The online system is quite straightforward
25. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that we were so swift in dealing with your claim and that you found our online system straightforward to use.
We really appreciate your feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Johnny,
Thank you so much for your 5-star review! We're delighted to hear that you experienced another smooth, seamless process with excellent customer care. Delivering a consistently hassle-free experience alongside attentive, helpful support is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Derek,
Thank you so much for your 5-star review! We're delighted to hear that you enjoyed using our claim submission system and received such a quick payment.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I was sent a pretty stinky and curt…
I was sent a pretty stinky and curt email about the evidence i provided which made me feel as though i was being told off. I submitted a downlaoded invoice from my dentist not a card receipt so i thought my treatment was unfair - the manner and tone of your communication could be improved.
Depsite having a £50 limit for the year you have not given me the full amount, only £47, and i dont know why. I just seems that you are very reluctant to give out money, which i dont understand. Im still technically owed £3 for the year and the claims i have submitted far exceed this.
25. September 2026
Great customer service
Great customer service. Easy to use portal and speedy payment. Would highly recommend.
25. September 2026
Antwort von HSF Health Plan
Hi Sarah,
Thank you so much for your 5-star review! We're delighted to hear that you experienced great customer service, found our portal easy to use, and received a speedy payment.
Knowing that you would highly recommend us means so much to our team, we really appreciate your kind feedback and support!
HSF Health Plan Team
App user friendly.
I was able to use the app to submit my claim. It was fast and simple.
17. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you were able to submit your claim using our app and that you found the process so fast and simple. Delivering an easy-to-use digital experience alongside quick, hassle-free claims processing is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
So EASY to use
24. September 2026
Antwort von HSF Health Plan
Hi David,
Thank you so much for your 5-star review! We're delighted to hear that you found our service so easy to use.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent service
Excellent service. Quick turnaround in payout . Appreciated the approach in clarifying an invoice.
17. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you experienced excellent service with a quick turnaround on your payout. We're especially glad you appreciated our team's approach when clarifying your invoice. Delivering fast reimbursements alongside clear, helpful, and thoughtful communication is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Fast and efficent
17. September 2026
Antwort von HSF Health Plan
Hi Mary,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such fast and efficient service with us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent quick service
I have been a HSF member for a number of years and it’s the best plan which helps you save on all kinds of treatments. I would recommend joining today!
24. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you've been a valued HSF member for a number of years and that our plan continues to help you save on all kinds of treatments.
Knowing that you would recommend joining to others means so much to us, we really appreciate your kind feedback and support!
HSF Health Plan Team
They do what they say
Easy to fill in forms. Simple to find what I’m looking for. Quick payout
24. September 2026
Antwort von HSF Health Plan
Hi Kieran,
Thank you so much for your 5-star review! We're delighted to hear that you found our forms easy to fill in, located what you needed so simply, and received a quick payout. Providing an intuitive, user-friendly digital experience alongside prompt reimbursements is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I find my claims are sorted out quickly…
I find my claims are sorted out quickly and without any hassle .
24. September 2026
Antwort von HSF Health Plan
Hi Vanshree,
Thank you so much for your 5-star review! We're delighted to hear that your claims are always sorted out quickly and without any hassle.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Really quick to respond and were very…
Really quick to respond and were very helpful with my query
25. September 2026
Antwort von HSF Health Plan
Hi Melissa,
Thank you so much for your 5-star review! We're delighted to hear that our team was so quick to respond and helpful with your query.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Aboyewa,
Thank you so much for your 5-star review! We're delighted to hear that your funds were paid to you so promptly. Delivering fast, seamless, and hassle-free payouts to our policyholders is always a top priority for our us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Alison,
Thank you so much for your 5-star review! We're delighted to hear that you found making a claim so easy, and that you experienced clear communication and prompt payment.
We really appreciate your kind feedback and support!
HSF Health Plan Team
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