Sean Law and his partner came to service our hot tub that had not been used for several months due to the bad weather. My husband had an accident, so we couldn’t clean the hot tub, and decided to p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
⭐️⭐️⭐️⭐️⭐️ Vinny and Brandon did a fantastic job on our swim spa repair. They were professional, friendly, and clearly very knowledgeable. They took the time to explain everything they were doing a... Mehr ansehen
Unternehmen hat geantwortet
We got Shaun back for Spa service. He was prompt, friendly and very professional. He listened to my queries and addressed those issues. We need a replacement jet which he is looking into. Left in good... Mehr ansehen
Unternehmen hat geantwortet
We have had regular servicing since purchasing our Hot tub 18 months ago. It’s really reassuring to know it is being maintained which hopefully means we will have many years enjoying it! For our last... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The UK's leading Hot Tub and Swim Spa Supplier. We are a family operated business with over 60 years combined experience in the industry. We are proud to say that we have more positive testimonials than any other hot tub or swim spa company in the UK. Our teams have received multiple UK & European Awards to validate your trust in us. We welcome you to visit our home, The UK Showroom of the Year 2016-2017, and discover how you can improve your leisure time, health and lifestyle. As one of the largest showrooms in the UK with 70% undercover we look forward to meeting you, 7 days a week.
Kontaktinformationen
Maidstone Road, DA14 5BQ, Orpington, Vereinigtes Königreich
- hottub-swimspa.com
Tracey was amazing and helped us with…
Tracey was amazing and helped us with what products we needed 😃
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Kelly for your positive review of our team member staff Tracey. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Antwort von The Hot Tub and Swim Spa Company
Thank you Emma for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Fantastic staff,very helpful and got me…
Fantastic staff,very helpful and got me the help I needed
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Many thanks Craig for this 5* review. We thank you for your valued custom and hope your hot tub and sauna are providing you with everyday happiness. Please if you need to get in touch, we will gladly assist you. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great experience with helping us sort our pool out and given us advice, Tracy was amazing
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Karl for your positive review of our team member Tracey. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Old school service not pushy and informative
Walked.in was.asked if needed help. Said no just looking. Once we needed assistance staff were very informative and helpful. Delivery went smoothly as did instalation. Yes its lovely and they were and are at end of a call if we need anything
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Paul for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Antwort von The Hot Tub and Swim Spa Company
Thank you for this positive review of our service. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great service from tracey
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Kyle for taking the time to post your review. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Great advice from Tracey
Great advice from Tracey. Recommend highly.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Many thanks Tony for this 5* review. We thank you for your valued custom and hope your pool is providing you with everyday happiness. Please if you need to get in touch, we will gladly assist you. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey helped us tremendously with…
Tracey helped us tremendously with getting our chemical treatment for our pool. Clear explanation on what to do and how to use. Highly recommend coming to this company for any pool needs
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you James for such a glowing review of our team member we are glad that our years of experience and expertise could be seen by our service! Always a pleasure and happy to help if you need advice in the future. Best wishes, Christina Mantoura Gough and the team.
Great service
Tracey was right on hand to help us. Very helpful. Beautiful showroom. Highly recommend
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Leone for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Antwort von The Hot Tub and Swim Spa Company
Thank you Steven for your positive review of our company and team member Tracey. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Antwort von The Hot Tub and Swim Spa Company
Thank you Matthew for this great review. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey was fabulous and very helpful
Tracey was fabulous and very helpful, great service from her n the show room.
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
1st class service and advice as always…
1st class service and advice as always from the company and today from Tracey
22. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Liam for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Tracey was very helpful today
Tracey was very helpful today
21. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Sarah for this lovely review, I will pass on your kind words to our team. Always happy to help, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Very helpful and friendly
Tracy was very helpful in getting us all the chemicals we needed for our new hot tub, she explained how to use everything and what we would need thank you very much
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Many thanks Craig for this outstanding review of our employee Tracey. Customer service is our number one priority, we are so pleased that you have felt the benefits of that. Thank you for your valued custom. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Amazing stock and helpful staff
Great service from Tracey! Very knowledgeable and friendly. Would highly recommend
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Mrs Airlie for such a lovely review. We are delighted you recommend us and our team-that is what we strive for! Please contact us if ever you need chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
I was served by Tracey today who went…
I was served by Tracey today who went above & beyond to help & advise me with products thank you Tracey
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Sharon for such a lovely review. We are delighted you received amazing service from our team member Tracey, this is what we strive for! Please contact us if you need more chemicals, product advice or servicing! Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Fast and efficient service to complete…
Fast and efficient service to complete a Full Annual Service. Additional work carried out to replace the small pump which engineer thought was causing probelm we expereinced where Self Clean was intermittent and message read "Clean Filter" - That did not resolve issue so revisit required to fix.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Gary for this positive review of our service and team member, Vinny. Having spoken with Vinny this morning I know believe the problem has been resolved without a second visit being required. If you need further assistance in the future, please do not hesitate to get back in contact with us, we would love to help. Best wishes Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
Very helpful and knowledgeable people
Very helpful and knowledgeable people, mat & Tracey. Great service.
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Hot Tub and Swim Spa Company
Thank you Lesley for this fantastic review. We are so pleased that our experience and expertise shines through! We are always happy to help, in-store, over the phone or via email if you need more advice in the future. Best wishes, Christina Mantoura Gough and the team at The Hot Tub & Swim Spa Company
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.