Reception frosty unhelpful
We were 26 drivers returning from Aid Convoy to Ukraine. We were on the go since 07.00hr and arrived at 23.00hr we phoned ahead and asked if they could leave the Bar open till 24.00hr and get some food . We were told no. Upon arrival we asked for two key cards per room to be told it was not their policy. If we wanted two key cards we should have gone to a different hotel. Reception was frosty unhelpful and rude,






