Horsepower Motor Centre Bewertungen 

1'217
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Happy with the service I received here. What really stood out was the transparency. They recorded a video underneath the car, pointing out a few things they’d noticed and explaining what was good a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My car broke down on the M25 and could not be repaired in situ. I needed the car to be taken by the AA back to Tonbridge and Horsepower said they would take it. It arrived late on a Friday, they looke... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We’ve been looked after by Horsepower for many years now and never more so than with the recent purchase of our E-Class Mercedes. It is an absolutely stunning car and, as ever, the team at Horsepower... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I don’t like the fact that I wasn’t refunded my deposit when I wanted to change my mind about buying that particular car. I actually changed my mind because the car was old now I can’t afford the in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

1217 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(1'217)

138 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great customer service

We travelled up from Brighton to look at a Suzuki jimny advertised at Horsepower.
From the start our sales person was great, dealt with all our questions and queries.
We decided to have it under sealed to prolong the life expectancy and we were kept informed as to progress with regular updates.
Great service, great company, wouldn’t hesitate to recommend them.

20. Oktober 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Jennifer,

Thank you for the brilliant review and for travelling all the way from Brighton to see us. We’re really pleased you were happy with the service, communication and updates while your Jimny was being prepared and undersealed. It’s great to know you’d recommend us and we hope you enjoy many happy miles in your new car.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Robert and his team

Once again Robert and his team worked miracles by finding the issue, sourcing the parts and fixing the problem. Year after year they give a totally professional friendly service.

9. Oktober 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Mr Perretta,

Thank you for the lovely review and for your continued trust over the years. We’re really pleased Robert and the team were able to get everything sorted for you again. It’s always a pleasure to look after your car and your kind words mean a lot to us.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Really happy with the service

Really happy with the service! The price was fair and they sent me a video clearly explaining what was wrong with my car. Super helpful and honest.

7. Oktober 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi MFC,

Thank you for the lovely review. We’re really pleased you were happy with the service and that the video made everything clear. It’s great to know you found the team helpful and honest.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Big thank you to Danny and the team

Big thank you to Danny and the team, they were amazing, I just passed my test last week now and I picked up a car Thursday, everything was mechanically perfect and I was very satisfied, he gave it one more look over before I left and I’ve had no problems at all, I’m so happy I bought a car through this business, top notch service

2. Oktober 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello,

Thank you for the fantastic review and congratulations on passing your test. We’re really pleased Danny and the team made the whole process so easy and that you’re happy with your new car. It’s great to hear everything has been running perfectly.

From all the team @ Horsepower 😊

Bewertet mit 2 von 5 Sternen

Major problems with car not highlighted…

Major problems with car not highlighted and quite expensive. Good service, just not very informative

6. Oktober 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Chloe,

Thank you for your feedback. We’re sorry to hear you felt some issues were not fully highlighted and that the experience didn’t meet your expectations. We always carry out checks before sale and aim to be as clear and informative as possible.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Great team and dedicated technicians

Duncan and the Horsepower team went out of their way to sort the problems on my car, all created by another garage doing questionable work. Highest of praise for the technicians who went above and beyond to find the problems - of which there were many!

Highly recommended.

26. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Andrew,

Thank you for the brilliant review. We’re really pleased Duncan and the team were able to get everything sorted for you after the problems caused elsewhere. The technicians will be delighted to hear your kind words and praise. We really appreciate the recommendation.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

on time

on time with no hassle recommend to all mini owners

29. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Bartlomiej,

Thank you for the great feedback. We’re glad everything went smoothly and on time, and we really appreciate your recommendation to other MINI owners.

From all the team @ Horsepower 😊

Bewertet mit 1 von 5 Sternen
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Ciara,

Thank you for leaving your feedback. We are sorry to see your comments, although we do not have any details here to understand what went wrong. If this is connected to a recent purchase, please get in touch with us directly so we can look into it properly. We always want the opportunity to help where we can.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Friendly and informative

Friendly helpful service. No problems and found a lovely little car for my daughter to learn in.

29. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Dave,

Thank you for the lovely review. We’re really pleased you found the right car for your daughter and that everything went smoothly. It’s great to know you were happy with the friendly and helpful service too.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

First time using Horsepower Motor…

First time using Horsepower Motor Centre Tonbridge and will be using again. Booked a full service excellent price, communication, video advising on advisories and curtesy car.

25. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Tara,

Thank you for the great review. We’re really pleased your first visit went so well and that you were happy with the price, communication, video update and courtesy car. It’s lovely to hear you’ll be using us again.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

A GARAGE YOU CAN TRUST

The staff are always helpful and friendly. I trust them .
The work carried out is always well done and I would recommend this garage to all my friends.
Thankyou

29. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hello Mrs Boardman,

Thank you for your lovely review. We’re so pleased to hear you feel confident trusting us with your car and that the team always look after you well. Your kind words and recommendation mean a lot to everyone here.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

The salesman did everything he said he…

The salesman did everything he said he would for my stepfather when he bought a car from him 😁

26. August 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Pennie,

Thank you for the lovely review. We’re so pleased your stepfather was well looked after and that everything promised was delivered. We’ll be sure to share your feedback with the team.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

It was a pleasure dealing with Danny

It was a pleasure dealing with Danny. He was very helpful and friendly. He was happy to drive car with us as passengers on test drive. It was a pleasure that he was so helpful and answered questions very well. We would recommend your company.

15. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Caroline,

Thank you for the lovely feedback. We’re so pleased Danny made the whole experience friendly and helpful for you, and it’s great to hear he answered all your questions so clearly. Your recommendation means a lot to us.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Horsepower is the one for me

I have been going to Horsepower dating 2011 and I have continued to deal with them all these years because of my trust of them that is why I have given them this score thank you very much
My trust for them
PS on reflection I think I have been going to Horsepower before 2011
About 2006 when i drove a SLK Sharen a friend at work had recommended Horsepower to me then and they had started to look after my car so it is almost 20 years now thank you
N L

8. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Nat,

Thank you for your fantastic review and for trusting us since 2011. Your loyalty over so many years means the world to us and we’re really proud to have earned that trust. It’s always a pleasure to look after you.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Friendly and professional staff

Friendly and professional staff

26. August 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Andy,

Thank you for the kind feedback. We’re really pleased you found the team both friendly and professional.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Super service as usual

Super service as usual

1. September 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Paula,

Thank you for the lovely review. We’re really pleased to hear you’re consistently happy with the service.

From all the team @ Horsepower 😊

Bewertet mit 5 von 5 Sternen

Great service

Great service, kept informed every step of the way via video link. Definitely recommend

26. August 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi James,

Thank you for the great review. We’re really pleased you appreciated the video updates and that you’d recommend us. It means a lot to the team.

From all the team @ Horsepower 😊

Bewertet mit 3 von 5 Sternen

Very good & friendly staff with a great…

Very good & friendly staff with a great service.

26. August 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Andrew,

Thank you for the kind review. We’re really pleased you found the team friendly and the service great, that’s exactly what we aim for.

From all the team @ Horsepower 😊

Bewertet mit 4 von 5 Sternen

Land Rover Freelander 2 HSE

The transaction with Horsepower was relatively straightforward with an opportunity to see and test drive the car and inspect it before committing to purchase. This car was sold as a 'Part exchange to clear' vehicle leaving the obligation on a prospective purchaser to view and assess the vehicle,sold without 'any major mechanical or electrical defects'. Since purchase it has covered some 500 miles and various small cosmetic defects consequent upon age have been remedied. I hope it will serve us well. I would not recommend purchasing a vehicle in this way without some mechanical experience or independent inspection particularly as a rather racey overview of the limited service history was provided together with an MOT dated 20.06.2025 with some advisories which had not been attended to. Also Horsepower were unable to make any arrangement for delivery or offer transport from the local train station for collection. Nevertheless customer service was polite at all times.

11. August 2025
Horsepower Motor Centre-Logo

Antwort von Horsepower Motor Centre

Hi Victor,

Thank you for taking the time to leave such a detailed review. We are pleased to hear you found the transaction straightforward and that you were given the opportunity to test drive and inspect the Freelander 2 before committing.

As you rightly point out, this vehicle was clearly advertised as a part exchange to clear, meaning it was sold at a lower price and on the basis that the buyer inspects and assesses the car for themselves. We always recommend that customers looking at older or higher mileage vehicles consider an independent inspection if they are unsure, and we are glad you were able to make an informed choice.

We note your comments about the MOT advisories and service history. These were disclosed at the point of sale and priced into the deal, but we will take your feedback on board about how they are presented in future.

We are sorry we could not assist with transport or delivery on this occasion, although we are pleased you found our team polite and helpful throughout.

We hope the Freelander continues to serve you well and thank you again for your fair and constructive review.

From all the team @ Horsepower 😊

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr