I have used this company twice now through tik tok shop and both times the order is saying dispatched.and when you ask them.they always bla.e evri for the delay of not picking it up.on time this is to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my... Mehr ansehen
Unternehmen hat geantwortet
I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send ag... Mehr ansehen
Bought some luxury jumbo Egyptian cotton bath sheets which took over 2 weeks to arrive. To be fair as soon as I emailed they got them sent the next day however when I opened said luxury bath sheets th... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Useless company
Useless company, order did not arrive I’m glad I chose to pay with Klarna so I don’t have to fight to get my money back. Keep away from this company!!

Antwort von Homevibe
VERY PLEASED
VERY PLEASED! I purchased the garage shelves off homevibe they were easy to assemble, instructions were clear. Always satisfied when I order from homevibe 👍🏻
I ordered some shelving from HomeVibe
I ordered some shelving from HomeVibe, having paid extra for express delivery the items did not turn up within the time expected two days this was entirely down to the courier company having mislaid my parcel. Good news I have now received my items and are quite happy.

Antwort von Homevibe
Not size stated when i ordered
I order a set of 4 jumbo bath sheets, when they arrived they were only the size of a regular bath towel, I email them stating this to which they replied they would be delivering 2/3 days!!!. I was a bit confussed as they had already arrived so sent another email the following day stating I had the towels but they weren't what I ordered to which they replied again saying 2/3 days. I replied again stating they deliver days ago , I got a reply to say they had been delivered and sent me tracking information. After sending yet another email asking does anybody actually read these emails as it doesn't look that way. Still no refund or email that makes any sense. Won't use again .

Antwort von Homevibe
If I could give you a minus rating I…
If I could give you a minus rating I would. I ordered 2 throws on 20/12/21 paid via paypal I never received any confirmation from them so had no details other than the notes I made. I have Sent countless emails they have told me twice it was lost in transit did I want a refund or the throws on the first occasion I asked for the throws the second time I asked for my refund. I have now reported this to paypal to try and get my money back. Reading these reviews I believe they are scamming people. Avoid them

Antwort von Homevibe
Sinful
Scammers stealing peoples hard earned cash. They Banked my money and 2 weeks in transit recieved a rip off item that looks NOTHING like the picture. Overpriced tat ripped off for double the price after seeing same on Ebay. My advice; strap on your Usain Bolt shoes and vow never ever again.

Antwort von Homevibe
I bought a purchase of clothing from…
I bought a purchase of clothing from these guys before Xmas and still not received .. I emailed a couple of weeks back about the status and was told it was damaged on transport .. and offered a refund on the 2 jackets or to re send them and I choose the latter !! I’ve been trying to get an update from them ever since but all my calls and mails have/are been ignored .. I don’t know whether they are scamming me out of money or not ..
Thanks kieran

Antwort von Homevibe
Ordered an LED dog collar through a…
Ordered an LED dog collar through a third party on the internet. Incorrect size arrived, so I contacted Homevibe direct but got a bit of an unhelpful message in return.it took me another 3 messages before I was sent the correct size.

Antwort von Homevibe
Took a while to get to me but
Took a while to get to me but, very good item.

Antwort von Homevibe
I've only gave them a one as you can't…
I've only gave them a one as you can't score them any lower. 4 months I've been waiting for a mattress topper.
Absolute joke of a company, would recommend you stay well away from them.

Antwort von Homevibe
Don’t touch this outfit ordered 2…
Don’t touch this outfit ordered 2 shelving units for garage only received 1 sent emails no reply are no phone calls answered

Antwort von Homevibe
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!! No evidence that this is a legitimate company. Ordered item. Nothing arrived. No correspondence. No messages at all. Has been weeks! Paid Express Delivery for order to be delivered in 2-3 days. Company does not reply to any emails. Wish I had read these reviews before ordering anything from this company!

Antwort von Homevibe
1 Star would be way over the top for this outfit.
Steer well clear of these dishonest tat-floggers! I purchased an item from this outfit which, when received, bore no resemblance to the item photo as advertised. My advice is to avoid them like the plague; Reece (their "Customer Service Agent" - ha big joke) is useless and obviously in the wrong job; (although it beats me what the "right job" could possibly be for this misfit). They appear to be selling total rubbish while showing photos of much better quality items just to get your money, which is obviously illegal. Ridiculous shipping charges are added, so even if you return a duff product (and you manage a very unlikely refund), they still pocket the postage and you have paid for return postage! Then, just you try to get a civil reply or decent service or anything back. There are others who run this shower - I'll write much more about them in the near future.

Antwort von Homevibe
Do not use!
As all the other reviews say, avoid this company at all costs, unless you like throwing your money away. Ordered Xmas lights a month before xmas delivery supposedly 4-5 days. 1 week later no dely, contacted them only to be told delivery 2-3 days, over a week later no delivery, contacted them several times after this, no response at all. Raised a complaint with PayPal and miraculously a few days later a parcel did arrive. Completely the wrong item in a box that looked like it was stored in a puddle. This was obviously done just so they didn’t have to do a credit to PayPal, who then closed the complaint on their pod! Did get a phone call to ask if everything was ok (surprised) told them the goods were wrong, said they would send out a returns label. That was 2 weeks ago, no returns label as yet, the no expecting to ever get one. As per the first sentence, DO NOT USE absolute rubbish company 😖

Antwort von Homevibe
No ordered received
Wish I had checked Trust Pilot first.
Wish I had checked Trust Pilot first. Ordered goods never arrived. Homevibe advised lost in transit. Asked them to resend and confirm when the replacement was sent. Never responded have requested a refund several times which has not been acknowledged or received. Now escalated through PayPal.
Even though escalated via Pay PayPal they have asked if I want a refund !!! They clearly don't understand plain English.
PayPal issued a refund after adjudicating in my favour.

Antwort von Homevibe
Poor quality.
Product arrived within time frame, but nothing like ordered, no centre draw string, and far too big despite adhering to the sizing advice. Way over priced I would say despite it being half price. Won’t be using again.

Antwort von Homevibe
AVOID HOMEVIBE AT ALL COST!!!
I ordered a heavy duty clothes rail on 19th October and paid £9.99 for express shipping in order to get the items in 2-3 day. I've still not received my order. I've emailed them Twice, but no response. I left 2 voicemails on the mobile number provided as no one responded, but again no response. I've also sent a text to that number and still not heard back.
I am absolutely fuming. Please avoid buying anything from Homevibe Ltd. I should have read the other reviews before placing my order.
Fortunately I paid with Paypal so I'll request a refund through them.

Antwort von Homevibe
Do not buy from this Company
I ordered some pillows back in April and after 6 weeks they hadn’t arrived. I emailed customer service and asked where they were. They said they got “ damaged” in transit so I asked for them to re send. After many many emails I still have not got my pillows or after I requested a refund, it is now the end of October and they have not emailed me back. I would not buy anything from this company ever Again!!!!! Absolute disgrace. In all my 60 years I have never been treated this bad.

Antwort von Homevibe
Absolutely disgusting and appalling…
Absolutely disgusting and appalling customer service, the worst I have ever come across in my 41 years. “Purchased” telescopic ladders back in June, and I am still chasing delivery or a refund at the end of October!! Without doubt the worst customer experience I have ever had

Antwort von Homevibe
So funktioniert Trustpilot
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