HomefavesBewertungen 

Tracking of parcel is horrendous. 3 Weeks delivery for candle order. Slightly too late to send on as Xmas presents. Email correspondence is very sketchy.
When arrived one out of six candles was broke....luckily husband fixed it. They were well packaged but in brown boxes saying made in china. So not a good look as a present.
I won't order from here again.

I have awaited my urgent order of a plungerfor 3 weeks
This company is rubbish
DO NOT USE

They buy their products from China and mark up the price exponentially. There is no customer service to contact so if you think you will be getting through to them, you wont...
Do NOT buy from this company. A lot of the "5 star reviews" on their website are fake. I'd say all of them actually

Never buy from this Company.I had to get in touch with Pay pal because I never received my order. It finally arrived and it was a bit of cheap rubbish from China.

After a 2 week wait, my 3 candles arrived and were good. I ordered another set as a gift, but after another 2 week wait, I received the wrong candles. I’ve emailed 3 times, but no response. One of my first set of candles has stopped working now. Zero customer service, they just take your money.

Pretty much same as every other review, which I wish I'd known earlier. They are a diabolical company who don't respond to emails, their tracking goes backwards and forwards. The item I ordered arrived eventually today - unfortunately it arrived in a do it yourself form, with no instructions. The pieces are shocking quality plastic, the bottles have Chinese labels. I waited so long, and I'm so upset. It never said anywhere that it was coming from China, and they don't respond to ChatBox - it's unavailable. I'm totally disgusted by the whole process, and they should be sued.

Non recieved order email sent several times also customer service but to no avail cabt speak to anyone and no response on email please do not use thus company it is a con and you will just lose your money and time trying to sort it out terrible Liz Hughes December 2025

Dreadful company to contact cannot trace my order contacted customer service but no response looks like I have lost £33 beware

Ordered weeks now no tracking no refund just a rip of

Firstly I should point out the deceptive name - HomeFaves.uk are chinese and goods are shipped from China.
Secondly their promises of processing time (1-2 days) and shipping time (7-10 days) are absolute rubbish.
Thirdly their website shows only 5 star reviews yet Trustpilot reviewers give 94% ONE star.
My shipment has now taken four weeks and though the tracking shows it has finally reached UK three days ago I have not had an update....
I have asked for a refund and will refuse delivery and will post an update on that !!!!!!

Why o Why did I not check the reviews, coming up to 4 weeks and still not got item I asked for, and when i do finally get it, looking at reviews I'm sure it going to be broken.

Not received item after 3 weeks ! They advertise on social media with the comments turned off or you wouldn't buy from here . Still away from these .cheaper on temp

I am still waiting for my order from November 20th, really not confident that I will get it.

I wish - like everyone else on here - that I head read the reviews before I purchased a mop from this awful company. The squeezing mechanism didn’t work after the first wash of the mop head, rendering the whole design useless, the casing is really flimsy and will crack soon, I’m sure , and the join in the handle is weak, bends as you press down on the mop, and will also break soon, I have no doubt. Like everyone else, I’ve emailed, sent videos and emailed again, and still heard nothing positive back. It’s like pulling teeth to get any sort of response from support. DO NOT BUY ANYTHING FROM THIS COMPANY. They are a joke and a complete set of cowboys .

Expensive, cheaply made, said it was cut from a really fire extinguisher, it definitely isn't, cheap metal. Bloody awful and not worth the £32 I paid or the wait on shipping. Extremely disappointed with it. Was a gift but it's too flimsy and rubbish to give as a gift, came with dents in too, little bit of bubble wrap and a black bag, awfully packaged. Definitely won't be buying from them again!

I have now located my refund.....
Don't give in for a partial one, keep emailing, hopefully they will give in .Avoid at all costs.
They wouldn't accept responsibility for an item that was damaged when delivered. I was asked for photos and videos.
I was then told that the damage had been caused by usage... It wasn't able to be used!!
I was offered a partial refund... After lots of emails again where I demanded a full refund which was supposedly granted.
I can't locate it and am emailing again to find out where it is.
Can only contact via email, which takes a long time.
Do not give them your business....

I read the reviews too late... I too have ordered the flickering candles that look pretty on the website. I ordered them nearly a month ago & having looked on the tracker, can see that they're still on route & in Bangkok. I don't hold out much hope of receiving them any time soon - if at all. When will I ever learn to check before buying online?!!

How I wish I had checked reviews... Weeks ago I ordered what were made to look like rather appealing pottery flowers with yellow centres, to attract thirsty bees. They eventually turned up today, after many emails chasing them up. Tiny, plastic, no yellow centre. What a total and complete rip off. Do not touch this company with any number of barge poles.

I bought a set of 3 candles with a remote
Control panel didn’t work contacted them 9 times and sent in video at their request
AWFUL customer service btw you can buy same items half the price on website SHEIN which is great straight from China within couple days

Don’t waste your money. I bought the grey flickering battery candles as a Christmas present. Very poor, cheap quality which I couldn’t give as a present.