I've tried different companies but by far HomeCooks is the best! High quality ingredients, very tasty food, fast delivery and excellent customer service too! I honestly have no negative thing to say a... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The first box I received was completely damaged, soggy & dripping. The silver bubble packaging is definitely not sustainable, or they don't tell you how to recycle it. One of the gell ice packs had sp... Mehr ansehen
Unternehmen hat geantwortet
I really enjoy the dishes, been a customer for 2 years now and everything is perfect, saves me a lot of time and money by not having to cook every day or order takeout
Better food than I expected for a ready meal. Also in the rare occasion there is something wrong with the order, customer service is excellent. Unfortunately they only deliver through DPD, so bear... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
It all began as a local Facebook group in London, where we brought together independent chefs and food lovers. With an overwhelming response, we grew to 30,000 members in months. Now, we deliver chef-prepared ready-to-eat meals that combine quality, affordability, and the joy of human connection nationwide. Welcome to HomeCooks, where the passion for cooking meets the love for eating. Enjoy 100+ healthy and tasty meals made by independent chefs. Stash them in your freezer and enjoy them anytime, for only half the price of a takeaway.
Kontaktinformationen
86-90 Paul Street, London, EC2A 4NE, London, Vereinigtes Königreich
- support@homecooks.app
- home-cooks.co.uk
4.2
Gut
244 Bewertungen
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Love the home cooks boxes
Love the home cooks boxes! They’re one of my fave meal subscription boxes and they’re SO easy - you just pop them in the microwave from frozen!
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Sophie,
Thank you so much for the lovely review! We're thrilled to be one of your favourite meal subscription boxes.
You've hit the nail on the head - convenience is exactly what we're all about. Straight from freezer to microwave, and you've got a delicious, chef-prepared meal ready in minutes. No prep, no fuss, just great food.
We really appreciate your support and are so glad you're enjoying the boxes!
Best,
Octavian
Dealing with Octavian in Homecooks…
Dealing with Octavian in Homecooks customer service is akin to lunch with Emperor Octavian but without the orgy at the end. But seriously 5 star from me so i don't understand Hannahs review. Food is bloody marvellous x
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Peter,
Well, this might be the most creative review we've ever received! I'm genuinely laughing - though I must clarify that our customer service standards are strictly professional and decidedly orgy-free.
Thank you so much for the brilliant 5-star review and for your kind words about our service. We're absolutely chuffed to hear you think the food is "bloody marvellous" - that's exactly what we're aiming for with every delivery.
Your support means a lot to us, and we're grateful to have you as part of the HomeCooks family. Here's to many more delicious meals (minus the Roman empire drama)!
Cheers,
Octavian
The meal was tasty
The meal was tasty. The veg was lovely, but for me the quality of the mince used in the lasagne wasnt brill
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Geraldine,
Thank you for taking the time to share your feedback with us.
We're pleased to hear you enjoyed the veg, but we're sorry the mince in the lasagne didn't meet your expectations. We take quality very seriously and always aim to deliver the best possible ingredients in every dish.
We'd love to understand more about your experience so we can address this with our chef partner. Please feel free to reach out to us directly at support@homecooks.app and we'll make sure to look into this for you.
Thanks again for your honest feedback - it helps us improve.
Best,
Octavian
Lovely meals and lovely customers…
Lovely meals and lovely customers service, I am on my 3rd week of receiving deliveries now and I really enjoyed it 🥰
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Thank you so much for the lovely feedback! 🥰
We're thrilled you're enjoying the meals and that you've had a great experience with our service. It's wonderful to have you with us for your third week – here's to many more!
If there's ever anything we can do to make your experience even better, please don't hesitate to reach out.
Thanks again,
Octavian
Awful customer service
Awful customer service, in my first order I was sent the completely wrong meals. Then the other meal was significantly not as advertised, the image showed Hong Kong noodles clearly with a side of vegetables as you would expect for a healthy meal delivery. I was informed that was for ‘photographic’ purposes and it is just sauce, chicken and noodles. I was thanked for my feedback but informed I would not receive a refund even though it was significantly not as shown. Totally would not recommend, much better options out there such as frive with amazing customer service!
30. Januar 2026
Bewertung ohne vorherige Einladung
Delicious meal
Delicious meals, with great vegan options!
Love having something healthy and home cooked than can be made nice and quickly. Would recommend the tofu satay!
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Hollie,
Thank you so much for the lovely review! We're thrilled you're enjoying the meals and finding them a quick, healthy option.
The Tofu Satay is one of our favourites too, really glad it's hit the spot for you!
Thanks for recommending us, and we hope you continue to enjoy exploring our vegan range.
Best,
Octavian
So tasty and you can see it's not processed
I'm writing to further review homecooks products. This time, I tried the new range available on GoPuff, which is how I learned of the brand.
My latest meal is the Chicken Shawarma, with pickled slaw and rice.
There's so much meat! They use chicken thighs which are by far the tastiest part of a bird. I can't eat a lot at once but I made three small meals out of one portion!
I really recommend this company's food, and I don't often bother to comment. But this is worthy of a positive review.
24. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Thanks so much for taking the time to leave this review! We're thrilled you're enjoying the Chicken Shawarma - chicken thighs are definitely our favourite too!
It's great to hear the portion sizes are working well for you, and we really appreciate you spreading the word about our food.
Thanks for choosing HomeCooks!
The HomeCooks Team
Protein meals
I'm always looking for ways to get more protein into my diet, so I love Home Cooks because they've done the math for me and still managed to put together a huge variety of chef-made meals!
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Kirelle,
Thank you – really glad we're making it easy for you to hit your protein goals without sacrificing variety!
The nutrition side of things is something we put a lot of thought into, so it's great to hear it's working for you.
Appreciate the recommendation!
Octavian
Operations Manager, HomeCooks
Very professional
Everything went very smooth and friendly
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Eusebiu,
Thank you for the kind words – glad everything went smoothly for you!
If there's anything we could do to make your next experience even better, feel free to reach out.
Appreciate you taking the time to review.
Octavian
Operations Manager, HomeCooks
Really impressed
Really impressed — smooth experience from start to finish and the food was lovely. Highly recommend!
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Adelin,
Thank you – really appreciate you taking the time to leave this!
Glad the whole experience worked smoothly for you and that you enjoyed the food. That's exactly what we're aiming for.
Looking forward to serving you again soon.
Octavian
Operations Manager, HomeCooks
Mutton dressed as Lamb
I thought I'd give this a go, saw the options available via GoPuff. Absolutely disgusting. I thought it might be nice and homemade but so bad it out me in a bad mood. I really hate a brand that tells you it's homemade and has obviously come from a shitty factory using shitty ingredients. Fake flavours across all 3 dishes I got. The porcini one made me imagine what Oliver Twist must have endured during hard times. Sloppy, loveless and another company trying to say they are different without doing too much to back it up. I want proof that your meals are made by independent chefs, because the whole thing screams factory produced.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hello,
Thank you for the honest feedback. and you're right to call out the factory production.
Let me be straight with you: the meals you got through GoPuff are produced in a commercial facility following recipes from our partner chefs. The chefs themselves don't produce retail products because they don't have the logistics infrastructure or accreditations required for supermarket/third-party retail distribution. So yes, factory-produced – but using their recipes and specifications.
Here's the difference: our website meals are made by independent chefs in their own kitchens across 60+ locations. These are the genuinely homemade products we started with, prepared fresh and delivered directly. The retail channel (like GoPuff) was an expansion into a different model with different constraints.
I'd like to make this right:
Get in touch with us directly at support@homecooks.app and I'll sort you out with some website meals so you can try what we actually mean by "homemade by independent chefs.
Fair criticism deserved a straight answer.
Octavian
Operations M
Really great experience
Really great experience - the bento format is very different from other meal prep companies that i've tried.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Andy,
Thank you so much for the kind words! We're really pleased to hear you've enjoyed the experience.
We love that the bento format stands out for you, it's one of the things that makes HomeCooks a bit different, giving you variety and balance in each meal while showcasing our independent chefs' creativity.
Thanks for trying us out and for taking the time to share your feedback!
HomeCooks Team
Poor customer service
I placed an order with an expected delivery date of the 30th. I emailed a simple question about the order, and today I was told it had been cancelled, supposedly at my request. I never asked for the order to be cancelled. This is extremely poor customer service. I’ll be taking my business elsewhere.
Update: Odd that considering I have only just moved to this address!!!
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Thank you for your feedback. We'd like to clarify the situation.
Our records show that multiple accounts have been created under your details in the past to repeatedly access new customer offers. As previously communicated to you, we're unable to accept orders from these accounts, which is why your recent order was automatically cancelled by our system.
This policy applies to all customers to ensure fairness and prevent abuse of promotional offers intended for genuine new customers.
We appreciate your understanding.
Best regards,
HomeCooks Team
I thought I would try it out
I thought I would try it out, but I would recommend to people to buy a bag of rice and some veg and save yourself about 60/55 quid.
I put a kindhearted review, as I know it's hard to run a business. but due to their response. I have changed it to one star.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Philip,
Thanks for giving HomeCooks a try and for sharing your honest feedback.
We completely understand that premium chef-made meals aren't for everyone, and we appreciate you taking the time to let us know your thoughts. Our service is built around supporting independent chefs and providing the convenience of restaurant-quality dishes delivered to your door, but we know that comes at a different price point than cooking from scratch.
If there was anything specific about the meals or service that didn't meet your expectations, we'd genuinely welcome your feedback so we can continue improving.
Thanks again,
HomeCooks Team
Shocking food
Shocking food, now they’ve got cheek to ask for funding! No thanks
14. Dezember 2025
Bewertung ohne vorherige Einladung
I just had my first meal from their…
I just had my first meal from their delivery. It was delicious. I enjoyed the flavour and quantity, I’m hoping all the meals bang as hard as the rendang does. I found the selection on the site good,
Only notes: the packaging said microwave for 7 minutes; the website says 5. Confusing.
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hello Nicolas,
Thanks so much – we're thrilled you enjoyed the rendang! We appreciate you flagging the discrepancy between our packaging (7 mins) and website instructions (5 mins). We'll sort this immediately. For now, follow the packaging instruction as that's been tested with your meal. Microwaves do vary, so adjust as needed.
Looking forward to you trying the rest of the menu!
Best regards,
HomeCooks Team
Flavour ok but quantity and consistency…
Flavour ok but quantity and consistency not at all… once warm look like dog food, there is probably the quantity of 2 chicken wings of meat inside and with that sort of mash polenta not filling at all, it’s definitely too expensive 5.95£ a dish home cook you would be filled, I’ve purchased through Go Puff service. Customer Service it’s careful to clients need I’m pretty sure they will correct the quantity appropriately.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hello,
Thank you for taking the time to leave this feedback, we really appreciate it.
We're sorry the meal didn't meet your expectations. We understand your concerns about portion size and the consistency when reheated. Our retail products are designed with different specifications than our subscription range, and we're always looking to balance quality, value, and satisfaction.
Your feedback about the protein quantity and the appearance when warmed is genuinely helpful. If you'd like to share more details about where you purchased this and which product it was, we'd love to hear from you directly so we can better understand your experience and see how we might improve.
We appreciate customers who hold us to high standards – it helps us get better.
Best regards,
HomeCooks Team
10/10! Can’t wait to order again
Honestly, WOW! we’ve tried three flavours so far and the only complaint I’ve got is why is there MORE haha! The portions are a fantastic size, the food is some of the tastiest food I have ever eaten! Both myself and my partner have always been a bit fussy with vegetables, but these are cooked incredibly that we even demolished all of them too! 10/10 cannot recommend enough
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Thank you so much for this wonderful review! We're delighted that you both enjoyed the food and portions. It's particularly rewarding to hear that we've converted some vegetable sceptics, that's always a win in our book! We really appreciate you taking the time to share your experience and look forward to serving you again soon.
Brilliant alternative to Cooking at Home
Having been a subscription customer for nearly two years I am happy to say that I have been more than happy with the meals and the service I have received when things go wrong has been exceptional.
The meals vary from almost home cooked (smaller chef businesses or street food type businesses) to somewhat processed food (larger kitchens and SME businesses). However I am happy that overall even as processed food it is better quality than cheap supermarket ready meals. I hope this will continue as the busy grows and develops.
The meals are reasonably priced for this type of convenience food and it can get cheaper if you subscribe or collect loyalty points. At its highest price it is comparable to more commercial producers like Charley Bigham.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Hi Nigel,
Thanks so much for your lovely review! We're chuffed to bits that you've stuck with us for nearly two years.
It's great to hear you're enjoying the mix of meals from our smaller chefs (with that proper homemade feel) and our larger kitchens. You're spot on - even our more produced stuff beats those supermarket ready meals hands down!
As we grow, we promise to keep an eye on quality. That's really important to us.
And thanks for mentioning the value - the subscriptions and loyalty points do make a difference, don't they? We try to keep things fair compared to the posh stuff you'd find in supermarkets.
Really appreciate your support and feedback. It means a lot to our team and our chefs.
Cheers!
The HomeCooks Team
The perfect mid-week healthy meal alternative
I love HomeCooks as it helps me providing a healthy alternative for a mid-week meal for the family when I don’t have time to cook. We have several favourites now such as the Rendang or the Satay but I always like to try new dishes. The insulated packaging is quite robust and eco friendly too. If you’re looking for variety and healthy meals reasonably priced with no preservatives then HomeCooks should be your go to place plus you support small businesses and chefs
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von HomeCooks
Thank you so much for your lovely feedback! We're chuffed to bits that HomeCooks has become your go-to for those busy weekday meals when cooking feels like a right faff.
It's brilliant to hear you've found some family favourites in our Rendang and Satay dishes - proper tasty choices those! We're always adding new options to keep things interesting for adventurous eaters like yourself.
We've put a lot of thought into our packaging too, so it's smashing to know you appreciate the eco-friendly approach. Being kind to the planet while keeping your food properly chilled is important to us.
Your support means the world to our small business and the talented independent chefs who create these dishes with such care. The fact that you're enjoying healthy, preservative-free meals while helping local culinary talent is exactly what we're all about!
Thanks again for taking the time to share your experience - it's feedback like yours that keeps us going.
All the best,
The HomeCooks Team
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