Holts Gems Bewertungen 

259
TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a great experience with Alicja and the team at Holts. I had purchased my own centre stone elsewhere as I was very particular about the stone and I found that a majority of the “bespoke” jeweller... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently purchased an engagement ring from Holt Gems and I could not speak highly enough of the customer service we received. Both Amy and Alicja were incredibly warm, friendly and helpful dur... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was really pleased with my experience, especially as someone who didn't know a great deal about jewellery at the start of the process. We looked through lots of different stones, and the one I found... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Holts made wedding rings for my fiancé and me and we had a wonderful experience from start to finish. Neither of us are particularly knowledgeable about rings or jewels in general but we knew what we... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juwelier
  2. Schmuckdesigner
  3. Schmuckhersteller
  4. Juweliergeschäft

Vom Unternehmen geschrieben

Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.


Kontaktinformationen

5.0

Hervorragend

TrustScore 5 von 5

259 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(259)

53 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service and very friendly and…

Great service and very friendly and knowledgeable staff. Farah had great communication with us from the very start. The ring turned out perfect and would recommend getting hand engravings done here as the detail is amazing!

20. Juli 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Thank you for your wonderful review of Holts! Our team loves hearing that our communication and service produced an excellent product as knowledge and attention to detail make a great ring.

We are so pleased you had a delightful shopping experience and we are thrilled that the ring turned out perfect with hand engravings. Your trust and endorsement mean a lot to us. We greatly appreciate your kindness and willingness to share it with others in this review.

We hope you enjoy wearing your beautiful creation! Thank you again for choosing Holts.

Melissa

Bewertet mit 5 von 5 Sternen

Friendly helpful service

Friendly helpful service, Alicja goes above and beyond to help!

27. Juli 2023
Holts Gems-Logo

Antwort von Holts Gems

Thank you so much for your review and kind words about our team! We are thrilled to hear that you had an absolutely amazing experience with Alicja. We hope you can visit us again soon for another exceptional experience!

Melissa

Bewertet mit 4 von 5 Sternen

The rose gold bracelet I purchased from…

The rose gold bracelet I purchased from this store was a true showstopper. Its intricate design and the way it gracefully adorned my wrist made it a piece I cherish. The quality and craftsmanship exceeded my expectations.

12. Juli 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Hey Alexandra!

It's great to hear that you're loving your bracelet. Just a little heads up, it might have been purchased from a different brand. But no worries, it's still fabulous!

Melissa

Bewertet mit 5 von 5 Sternen

Finding the perfect couple rings has…

Finding the perfect couple rings has never been easier thanks to this jewelry store. Their diverse collection offers a variety of sizes and designs to suit every couple's taste, and their delivery service ensures a hassle-free experience.

1. Juli 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Thank you for your glowing review, Georgina!

We are truly humbled by your comments. Our team at Holts has worked hard to curate a collection of rings that can cater to the needs of each unique couple. We're thrilled to hear that our delivery service provided you with an effortless shopping experience and that our selection was able to fulfill all of your needs.

Please do keep us in mind should you have any other jewelry needs, and we look forward to your next visit!

Melissa

Bewertet mit 5 von 5 Sternen

Professional personable stress free…

Professional personable stress free experience from Start to finish.

Alicja and the team were fantastic. Would recommend to anyone!

6. Juli 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Chris,

Thank you so much for taking the time to leave such a lovely review! I am sure Alicja will appreciate your kind feedback and we hope to see you in our showroom again in the future!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Excellent customer service from the…

Excellent customer service from the lovely Sofia. Her knowledge and passion for gems was infectious and she found the perfect diamond. We had several other appointments but none of them compared to Holts in either product, knowledge or customer service !

30. Juni 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Val,

Thank you so much for your kind words! We were absolutely delighted to be of help to you and your son and know that this special diamond is in good hands! I am sure that the finished piece will be just as beautiful. We wish him good luck with the proposal and hope to have you in our showroom again one day!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

A true gem of gems

My experience with Holts Gems was very enjoyable - the staff were all very knowledgeable, professional, friendly and personable, making the experience hassle free. I was continually updated and reassured throughout the process and the ring is gorgeous. I have recommended to others and I would not hesitate to do so again. Colin

26. Juni 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Colin,

Thank you so much for your lovely review! We take great pride in our customer journey service and are very passionate about our work. We hope that your partner loves the ring as much as we do and look forward to having you in our showroom again in the future!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

I would like to say thank you to all…

I would like to say thank you to all the staff and to Sofia!!!
They help me a lot to found the right ring for my engagement!!
Thank you thank you.
The ring was all bespoke and in the end created a beautiful ring!!!

3. Juli 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Cosimo,

Thank you so much for your lovely words! Sofia was absolutely delighted to help you create the perfect engagement ring for your partner. We hope to see you again in the future!

Kind regards,
Em

Bewertet mit 5 von 5 Sternen

Wonderful Service

25. Juni 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Edward,

Thank you for taking the time to leave a review about your experience. We deeply appreciate your feedback!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Excellent

The whole experience was excellent. Sofia was incredibly helpful throughout and made everything go very smoothly. She helped to take a lot of the stress away! The ring is also fantastic. Would absolutely recommend Holts Gems to others

6. Juni 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Alex,

Thank you so much for taking the time to leave such a lovely review about your experience. I will happily pass on your feedback to Sofia and we hope to have you in our showroom again one day!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Great service and perfect ring

Alicja took excellent care of me when choosing an engagement ring and I couldn't be happier with the result!

23. Mai 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Sam,

Thank you so much for taking the time to leave a review about your experience here at Holts. I will pass on your lovely feedback to Alicja and we look forward to having you again in our showroom.

Best wishes,
Melissa

Bewertet mit 5 von 5 Sternen

Sofia and Lisa gave an excellent and…

Sofia and Lisa gave an excellent and personal customer service helping me find the perfect rings for my fiance within my budget.

18. Mai 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Robert,

Thank you for your positive feedback regarding your experience with us! I will pass on your kind words to Sofia and Lisa and we hope to see you again in the future!

Best wishes,
Melissa

Bewertet mit 5 von 5 Sternen

Excellent service and very helpful with…

Excellent service and very helpful with advice and options.

Highly recommend Holts, which we have used for years.

15. Mai 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Phillips,

Thank you for taking the time to leave a review about your experience with Holts. We deeply appreciate your feedback and hope to see you again in our showroom!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Perfect

Thank you Alicja
You made everything so easy for me.
Really appreciate your service.
Everyone there was just as professional as you were too.

3. Mai 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Murat,

Thank you for your lovely feedback. I am sure Alicja will appreciate your kind words and we hope that you enjoyed your overall experience at Holts Gems. Take care!

Kind regards,
Melissa



Bewertet mit 5 von 5 Sternen

Personal, professional, creative and perfect!

The team at Holts took a really personal interest in the piece I was commissioning. They then proceeded in an extremely professional and caring way with great attention to detail. The stones they sourced are perfect and the resulting ring is stunning. I would recommend them to anybody looking for a special gift (or treat for themselves).

26. April 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Michael,

Thank you for taking the time to leave such a lovely review about your experience with us. We are incredibly passionate about our work and deeply appreciate your positive feedback. We hope that your bespoke piece is in good hands.

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Professional and personable

Holts gems were super professional and knowledgeable to help steer me to the perfect ring. They didn’t try to upsell me on something I didn’t want and took the time to advise accurately on what I was looking for with excellent recommendations on a variety of stones. Alicja and Sofia were both happy to take the time to share their knowledge and experience to explore what would be right for me and were able to give recommendations off the back of this, rather than some other places in Hatton garden which could adopt a harder selling line. I was really happy with the ring I bought and with my experience with holts and have since recommended them to friends.

14. März 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Dan,

Thank you for choosing Holts for this special purchase, as well as taking the time to leave such a lovely review about your experience. I will make sure to pass on your feedback to Alicja and Sofia and we all hope to see you again in our showroom. Take care!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Perfect personal engagement ring!

Sofia was very friendly and used her expertise to pick out the perfect gem which I had envisioned for the ring, which was a green sapphire with a sort of peridot colour. I went in with some sort of idea of what we wanted but the final ring was far beyond what I had imagined. My fiancée says it's the perfect ring and she wouldn't change anything about it! It was good to have someone so knowledgeable help me pick out the gem and ring style because I went into our first appointment without much knowledge on rings or jewels.

The first appointment was a quick call to get an idea for what I wanted in the ring. Then there was an in-person appointment in Hatton Gardens to narrow down the gem and ring style. Then a final appointment to select the final gem and band. Finally a few weeks later the ring was ready to pick up.

I couldn't recommend Holts Gems more!

5. April 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Tim,

Thank you so much for taking the time to leave a review about your experience with Holts. We truly appreciate your detailed feedback and look forward to having you and your fiancée in our showroom again!
Best of luck with your wedding preparations!

Kind regards,
Em

Bewertet mit 5 von 5 Sternen

Highly recommended!

A friend of ours recommended Holts Gems to us and we had a wonderful experience there for our engagement ring.
Lisa and the team took great care of us throughout the process, answering our (many) questions and always being on hand to help and explain.
The office has a warm, family-run atmosphere, and it shows in the care and attention the staff show their customers. It was a real pleasure to go through the process and finding what we feel is the perfect ring. Highly recommended!

6. April 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Boris,

Thank you so much for your kind words, your feedback means a lot to the Holts team. We hope that your fiancée is pleased with the engagement ring and hope to see you in our showroom soon!

Kind regards,
Em

Bewertet mit 5 von 5 Sternen

Engagement ring perfection!

Words cannot describe how amazing an experience we had at Holts with Farah, Sofia and the rest of the team. My partner and I were on a hut for a very unique, coloured stone engagement ring and from the start we knew we were in the right place. After many failed shopping trips we happen to find Holts online and booked an appointment. They were very detailed from the start asking us what sort of stone we were looking for they could have some ready. When we had our appointment with Farah, we expected it to be similar to all others - short, uninformative and unengaging. It was the exact opposite! Farah is not only extremely knowledgeable but is very friendly and cared so much about us and our appointment. One we found the perfect stone, we started playing around with styles and designs and before we knew it an hour and a half had passed and we knew we had found our ring.

The process with Sofia from there was incredible too. Her drawings and sketches of the rings were like nothing I've seen before and she helps you every single step of the way. We played around with about 4/5 designs, combining what we liked but also taking Sofia's incredible advice. The coloured sketches we received were beyond beautiful and really brought the ring to life before it was made.

The process of making was hassle free and very quick. Sofia made sure to update us every step of the way and when there was one tiny fault in the casting process, she immediately told us that they would be re-doing it for the best ring.

Having said this to friends and family, I cannot recommend Holt's enough. They provided a service that we never imaged we would get and are really looking forward to having our wedding bands made there too.

24. März 2023
Bewertung ohne vorherige Einladung
Holts Gems-Logo

Antwort von Holts Gems

Dear Steph,

Thank you so much for taking the time to leave a review about your experience. Your feedback is very important to us and I will make sure to pass it on to Farah & Sofia, who I am sure were delighted to be of help to you. We look forward to having you and your partner in our showroom again!

Kind regards,
Melissa

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Excellent customer service - special thank you to Alicja for her amazing guidance when choosing both engagement and wedding bands.

22. März 2023
Holts Gems-Logo

Antwort von Holts Gems

Dear Satnam,

Thank you for your review! We really appreciate your feedback and hope that you and your partner were pleased with the overall experience.
Take care!

Kind regards,
Melissa

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr