Best Holidays Car Parking Bewertungen 

Phones picked up quickly, timely pick-up and departure, car is good condition on pick-up

Great experience with Best Holidays Car Parking, smooth drop-off, friendly staff, and the car was ready on return. Will definitely use again!

Couldn’t fault the service. It was timely and efficient. There was no waiting involved. Very polite friendly service. Would use again

Drivers were very courteous an arrived within 15 mins . I was surprised to receive a call from the driver on our return pickup. I was worried as no paperwork was exchanged. They also accommodated me for the flight time changes without any hassle. I will use them again.

If I could rate it a zero I could. We use meet and greet very often and usually get a reliable service. Not this time! Not only were the driver unresponsive and terribly late both times. He also didn't communicate at all that he would be late but we had to call and chase. The first time the guy hung up on me saying I was rude when I said it was unacceptable that i had called twice to inform about a slight delay in arrival time ans when we arrived he said he had been there and left and now it would be another 25 min. On the way back after a 20h flight with 2 small children I called for pick up as per instruction, he said 30 min but after 40 min and still not showing up i called again and he said you have to go somewhere else otherwise it will be 30 min longer and it is up to you. I said I cannot drag the kids now somewhere else than the meeting spot when we have already waited here for such a long time he said ok 'suit yourself'. I understand traffic can be bad but I expect the driver to communicate with us if he expects to be 30 min extra already 40 min post the initial call. Incredibly rude and unreliable service and we will never book again.

We booked two cars to be parked by your valet service at Gatwick South Terminal.

Very straight forward drop off and collection. Worked like a Swiss watch - very efficiently :)

Can't fault the driver who was very courteous and helpful.

You have actually asked me for feedback yet you didn’t answer my calls from 30mins to my arrival at the airport. You completely ignored my calls and I was left stranded and was minutes from missing my flight. I had to pay £140 to park my car last minute. You haven’t responded to calls since or emails that I’ve sent. I would like a refund, an apology and reimbursement for the amount I’ve had to now pay because you didn’t provide the service I had booked and paid for in advance. I look forward to hearing from you.

I booked & paid for a meet and greet parking service through Holiday Car Parking. The person I was supposed to meet never turned up to collect my car and had his phone switched off. I had to make my own on-the-spot parking arrangements at significant cost otherwise my family and I would have missed my flight. I have contacted Holiday Car Parking 4 times in the past 5 days, 3 via email and once via their website contact form. To date, no acknowledgement and no reply. Appalling service from start to finish.

Please never use Holiday car parking ! After we booked the meet and greet parking option at Stansted Airport and received the confirmation, we drove to the airport on07.03.25 and we called the parking company . To our surprise the company told us that we don’t have a reservations , this was because they did not received our booking confirmation from the Holiday Car parking website. I had a printed copy of our reservation and luckily they managed to help us, however we needed to drive to their venue and pick up the driver who returned to the car park in our car after we got dropped at the airport. I contacted Holiday car parking on the day by email sharing the issues regarding the booking and they never responded. I will never use Holiday car parking website! Please be aware!

Great experience with Holiday car parking the guy that picked up the car and dropped it back to us was excellent on time no wait and very helpful and friendly. We will use them again.

Easy to book and helpful information

Terrible service. I had to wait one hour for my car to be delivered back when I returned to Gatwick. My flight was on time and I had supplied all details in advance. I had 2 children, and it was midnight. I will never ever use Safe Parking again.

I called 30 mins before arrival as instructed, i was asked to call 10 mins before arrival which I did. I then ended up waiting 50 mins for the car to be collected and the man collecting it had no paperwork whatsoever.
I tried to call both numbers while waiting and was continually ignored. When i finally got hold of someone there was no apology. I am expecting my money back and the car to be available straight away upon my return.

All went well 👍 I was a bit skeptical at first as couldn't find much on the company and tried to check it was all legit. Anyway took the chance and e everything was fine. Good communication via emails. We booked liverpool imagine car park (have done so previously with other booking agent) and they had our booking on the list when we got there, not sure if it had anything to do with who we booked it through or not but we noticed our keys had an inside label on them so was parked inside 🤷🏼‍♀️
It was also the cheapest booking agent too, so all good and would use again

awesome experience with these guys, customer support is outstanding and parking services are best in cheaper price.

First time a carpark company actually did what they said ,even tho our arrival times were absurd they got a driver out to look after us

We arrived at the airport 1 hour early due to flight arriving early, getting through arrivals quite swiftly, I called the attendant, who started to shout at me down the phone, why was I early and I was going to mess his schedule up. I apologised to him. He said, I had to wait 1 hour, to which I said, my car has a tracker on it and it is showing as 10 minutes away. Straight away he started to threaten me, saying, well you see if you can come here and get the car. I tried to say to him, I was not threatening him, I was just asking why would it take an hour if the car was 10 minutes away, also wanted to say, if as I was close by, I could just jump in a taxi and get to them instead of waiting 1 hour. He would not listen, he said that I needed to send him a text message apologising to him for my behaviour, otherwise he would be holding my car and he challenged me to try and come to the location. I found the behaviour quite bizarre, as I have only ever used meet and greet at airports and never experienced anything like this. I was quite shocked. I sent an apology text message, the car was in the car park waiting for me within 15 minutes, so don't understand how he managed to turn it around so quickly. I waited in the car park for the car only to be told the driver had to go off quickly and the key was left by the wiper. I wont be using them again or recommending them to anyone.

Awful "service" received!.
We booked with this company for a Meet&Greet parking service at Stansted airport, last week of December 2024.
Communication prior to the trip was OK.
On the day outbound trip, the phone number provided in the instructions did not work and we had to stop in the motorway and calling several times to get someone to answer and provide instructions.
On the return trip, we followed agin the instructions and were made to wait fron an hour in the cold at Stansted airport. After several calls, we were offered to be picked up in a nearby hotel since it was "very busy day". We were driven for 25 mins to a public car park located in Harlow, where our car was parked.
Although we were picked up outside of the airport, we were still requested to pay for the 10£ of the entrance fee. We found our car in a complete mess, incredibly dusty and dirty, suggesting it had being used to trasnport construction workers or material and the left side mirror broken, as we noticed a few days later. No excuses, justification or anything.
AVOID THIS COMPANY AT ALL COSTS! YOU HAVE BEEN WARNED!

Would give zero. We booked a few months ahead and received loads of emails in the run up to our trip so of course we assumed it was all secure and ready to go. We called the phone number provided 20 mins before our arrival to Bristol airport to be informed that there was no booking for us. The first person we spoke to couldn't have been more unhelpful. We eventually found another phone number and that person was useless too. By this point we are driving around and around the airport because you can't stop anywhere, 2.5 hrs before our flight with two kids in the car. We eventually had to park in the multistory because there was no where else to go and it cost £210! This was on the 17th Dec 2024. We have just now received our refund (3rd Jan 2025) for £2 less than our original booking! Absolutely shocking service. Not even an offer of half of the extortionate extra payment as compensation and then to not refund the full amount! Awful awful awful. Do not use.

I would give them a 0 but that's not an option
I followed all of their rules only to find out they hadn't made any arrangements to have my car collected at drop off. They then said, when I was already in the airport, that they were sorry but they can't facilitate my booking.
I made the booking 2 months in advance to make sure this didn't happen, followed all of their guidance in numerous emails and rang when we were 20mins away from arriving.
So, with 2 kids in the car and no time to make other arrangements, we had to go for the next cheapest car park which was £210! No time to look at other, similar providers and no time to park away from the airport and travel in.
They offered a refund, not for the price I ended up paying, and then refunded less than I paid!!
I will never use these guys again and will be going out of my way to tell people not to.