HolidayGems Bewertungen 

Very helpful and accommodating thank you Stuart

Booked our holiday through Martin at holiday gems and it could not have been easier such a smooth process and great information provided. Would not hesitate to book this way again 👍🏻

Spoke to Martin today and honestly cannot thank him enough, his customer service was fantastic! He went above and beyond to meet my criteria and found me the holiday i wanted at a great price! Would definitely use Holiday Gems for future bookings! Well deserved 5 stars.

I would like to thank Martin Kavanaugh for the excellent service he provided when arranging our holiday. From the very beginning, Martin was professional, friendly, and genuinely helpful, making the whole booking process straightforward and stress-free.

What really stood out was his attention to details. There was a small discrepancy in our names on the travel documents that he resolved it efficiently before it could cause any problems. That level of care and vigilance gave us real confidence.

Thank you, Martin, for your outstanding service. I wouldn’t hesitate to recommend you to anyone looking for a knowledgeable and dependable travel agent

I called and was lucky to get Martin, who was very patient listening to how I would like my holiday with my two grandchildren, I gave Martin my budget and my expectations, he discussed with me all the possibilities, Which ended with me getting a great holiday with exactly what I wanted, everything was sort for me. So again Martin myself and my grandchildren thank you. I will certainly be looking for you for our next adventures.

Booked a last minute holiday (7 days b/b with transfers) to Lanzarote on line and booking was easy. Sam followed up a short time later by phone confirming booking but advised there was a price £29+ pp change. Very apologetic and no pressure to go ahead with the holiday. She was very helpful, confirmed all the pertinent information included in the booking and what final documentation would follow by email within the next 15 mins which would explain and provide all necessary information to undertake the holiday. It arrived as advised and gave clear instructions where needed. Airline check in process, full pickup info on transfers from airport to hotel and what to do if help needed. Covered all the basics.

Explained office hours and contact numbers if needed. Offered her direct phone number if any queries. Very happy with the service. Helen

This is the second time booking with Holiday Gems, I like being able to speak to a person and a person who is knowledgable who know their job, Sam was this person tonight. Thank you

Hi, have been talking to Sam and she was very polite and professional really nice and friendly . She told me about the booking and went through with fine detail about the booking .Im very happy with the arrangements , would book again .

Great service from Martin who went above and beyond in finding us the holiday we wanted.
Explained everything clearly and kept us informed of progress.
Thanks Martin for all your help.

Used holiday gems for last few years. Always good,Sam Very helpful

I spoke to Stuart who was excellent. His patience and thoughtful approach helped my friends and I book a holiday to the Costa Del Sol. Very helpful and pleasant - Thank you . I would recommend Holiday Gems to everyone.

Great selection of hotels and very well priced and easy to book

Easy to book. Quick response and very knowledgeable booking agent

Stuart was very friendly and extremely helpful. He made the process simple and was able to answer all of my questions while booking the holiday. Highly recommended!

Struggled to book online with a deposit And rang Martin kavanagh on the Holiday gems number which was answered very quickly and was sorted out in minutes now all booked very helpfully

Got a call back from Martin and it felt like he was trying to increase the price of the booking,but then agreed to honour the original price after giving me some spiel,made me feel very uncomfortable.

Martin was exceptionally good, fantastic customer service and advice....much appreciated from a IT dinosaur 😁

Sam who I spoke to was very helpful and sorted everything out for me thank you Sam from Mark in Cardiff

Stuart was very helpful and courteous and made the whole booking experience easy. We always chose holiday gems, never had a bad experience

Sam was lovely clear in what I wanted it was no hassle for her to check everything for me