The order was delivered quickly and was well packaged. The price was reasonable, and the purchase was as described. Recommended seller.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience using hightown pharmacy..... delivered next day... super fast service and prices to match ...and send you follow up messages to see if your ok....super service 👍
My Wife is sadly a regular user of Fybrogel. After running out time to order again. Checked the nett fir prices and Hightown Pharmacy was significantly keener on price and included free delivery for a... Mehr ansehen
I needed a refill of a product which I usually get from my doctor. Having read I can buy these online I asked my local pharmacist but he did not sell these. I therefore checked online and found High... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are an independent pharmacy that operates both in-person and online.
Kontaktinformationen
Alt Road, L38 0BF, Hightown, Vereinigtes Königreich
- 01519293130
- support@hightownpharmacy.co.uk
- hightownpharmacy.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service *****
Fantastic
Very helpful easy to understand quick departure time well worth the money any time l need medication thank you
I can’t live without Hightown Pharmacy
I can’t live without Hightown Pharmacy, since my GP stopped prescribing Gaviscon due the cost and prescribed a very poor substitute instead. Since last Summer I’ve been ordering Gaviscon from Hightown Pharmacy, it is reasonably priced and arrives quickly. The service is excellent.
A fantastic service!
A fantastic service and amazingly competitive pricing. Thank you so much. Everything arrived so quickly too. You were brilliant and you’ll be my “go to” online pharmacy now.
Excellent customer service, fast resolution, and reliable pharmacy
I had a very positive experience with Hightown Pharmacy and would happily recommend them.
I placed an order for prescription medication and, while the parcel was delivered on time, part of the order was missing from inside the box. Given that this involved medication, I was understandably concerned and contacted their support team.
From the moment I reached out, the response was prompt, professional, and reassuring. Dan from the team handled my case extremely well — he asked for the relevant details, reviewed the picking list, identified the internal error, and took ownership of resolving it immediately. There was no defensiveness or delay, just clear communication and decisive action.
The missing items were re-dispatched straight away, with tracking provided, and they arrived very quickly. The issue was also logged internally to prevent recurrence, which shows a genuine commitment to quality control rather than just fixing the immediate problem.
Mistakes can happen in any operation — what matters is how they are handled. In this case, Hightown Pharmacy demonstrated excellent customer service, transparency, and professionalism throughout. I felt listened to and treated fairly, and the resolution was handled efficiently.
Based on this experience, I would absolutely use Hightown Pharmacy again and would recommend them to anyone looking for a reliable, well-run online pharmacy with strong customer support.
Excellent!!
Excellent ordered a controlled drug that I needed for sickness but didn’t want to have to make a trip to the GP because needed them urgently and came across Hightown pharmacy all I can say is the process is super easy had to answer a few Questions for the pharmacist to review my suitability took two days to confirm and my order was sent I received it two days later. Was kept updated on dispatch and delivery details and once again afterwards to check in. Fantastic service will definitely use again.
Excellent service
Excellent service. I had a delivery problem which was immediately resolved by Dan. I'm very happy with this company and would definitely recommend them
Quick, efficient service.
Easy to navigate website with a wide choice of products and good prices. Delivery was prompt.
Speedy delivery and good quality
So quick to arrive and packaged well. Easy process to order too. Highly recommended :)
Legitimate, fast and cost effective
Amazing online pharmacy, great experience and will be buying again
Was very near Christmas when ordered
Was very near Christmas when ordered, But got order sent in time for Christmas, Also very well Packed super quick shipping, Great communications, Would very highly recommend this Seller, Thank you Dan For the personal touch. **********************************
Disappointed
Rejected my order for antisickness tablet without any explanation. I dont know why, as local pharmacy suggested it, but they didn't have any in stock so I tried to order it on line. Very disappointed.
Great products
Great products. Brilliant affordable prices. Very fast to respond by email and quick delivery. Will be using this pharmacy going forwards.
Disappointing Service
Sadly, a disappointing visit to this Pharmacy today.
Having been referred after a 111 telephone consultation ( and foolishly requesting to use the services of this Pharmacy ) .... I was not impressed at all.
When I was asked why I was there (which was Uvulitis) .... It was suggested that this was just an additional symptom to a bad cold that I have. I assured her that I would not call 111 for a referral with just cold symptoms.
After a number of trips into the back by the assistant to liaise with the Pharmacist (who almost appeared to be hiding behind shelving) ... it was suggested that I used 'self help' methods and to return in 2 days time if there was no improvement.
At no point did I have any direct conversation with the Pharmacist.
This seemed a little strange as I was advised by the 111 handler to ONLY speak to the Pharmacist.
The referral seemed to be a waste of time all around.
I do understand that Pharmacy services have increased to take pressure away from Doctors Surgeries .... but on this occasion, I felt that the service received was below an expected standard.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








