The machine actually broke down , rang helpline which take you to a call centre in Ireland, the woman I spoke to was so rude and unhelpful, suggested she goes on a customer care course, just appalling

These machines are great
Really easy to use always nice and clean
After the initial hire where you have an induction it’s pretty simple to sort out a hire online.

My contact is Geeta A
She keeps in touch with me every so often and after every hire for feedback.

Great customer service and great machines

I hired a 20m cherry picker online for a roof repair. The process was straight forward. I met the support staff at the vehicle on the day and he talked me through the controls as it was my first time. The vehicle drove well and it allowed me to carry out my repairs. I returned it the following day as agreed and the process went smoothly. A little note to mention, as it was my first time I had forgotten the diesel tank was under the flatbed and not by the passenger door. I contacted customer services who was happy to help. A useful tip would be to put a sign under the flatbed to say " please put diesel here " would help. It would save time for both parties. Very happy with the company and will use them in the future when the need arises.

Great service,nice clean machine,very happy we got the job done

Not used these guys before, what a organised company, Emma particularly good in sorting our our hire. Also Danny who helped with the hand over great guy
Totally professional.
Will be using them again 100 percent .

Always a great service always helpful

This is the first time we have used HighDrive and we will definitely be using them again! The whole process has been efficient and well managed along with excellent customer service. From the point of initial contact, ordering, equipment handover, the HighDrive team have provided updates, support and clear information, excellent throughout! Thank you.

Top Grade both of the machine and the operator were perfection in unsociable hours with no complaints and a great attitude; we cannot say enough good things to support this. Without doubt both ourselves and partner companies will be using you again.

Emma in the office was very helpful right from the start. Always giving quick responses to my enquiries. Craig gave great training when I picked up the machine. The MEWP HX200 truck was pretty much brand new and did the job brilliantly. It was easy to drive but the safety alarms are annoying. You have to drive it like Miss Daisey is in the back trying to build a tower of playing cards.

Brilliant company to deal with and great cherry picker. Very easy collection and drop off. Whenever I have had a question or a problem Ben H has been brilliant and been able to deal with it straight away and flexible.

Yet again a faultless positive experience using Highdrive

From first point of contact was dealt with great advice and professionalism l
Fantastic communication and company
Paul gave all information about hire
Highly recommend this. Company
Machine is easy to use and spotless when picked up

Ben is always happy to help. Great attitude on the phone and really personable. Will always look to use the company when we are receiving this type of service.

What a credit to the business

Very easy service to use

excellent service from first contact to completion

We required a cherry picker on very short notice and "Emma G" went above and beyond too make sure we received it on time although she had a lot of leg work to get it that early she did, and we appreciated that.

Would absolutely recommend

Modern vehicle mounted MEWP with a good reach for NPTC training & assessment. Good value for money and we would definitely hire again !

I had a brilliant experience with Height for Hire when renting a van-mounted cherry picker. The whole process was incredibly easy from start to finish, and everything was clearly explained, which made the job stress-free.
A special shoutout to Emma G, who was genuinely outstanding throughout. She was helpful, responsive, and really went out of her way to make sure I had everything I needed. In fact, the main reason I chose Height for Hire over other companies was because of how good she was as a customer service rep. It’s rare to get that level of genuine support these days, and it made a huge difference.
Highly recommend them — smooth service, great equipment, and exceptional customer care

Becky was very helpful with our bookings. This is the first time I have used this company, however, our sister company has used them before and the pick up and return was very straightforward. The vehicle was exactly what we needed and a lot more stable than a scissor lift.

This is a very easy and cost effective way of hiring a cherry picker.