Julia has helped me throughout my application and she couldn't have been more helpful 😃 she explained everything clearly, always had time to answer my million and one questions and helped me comple... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Who would know changing from a sole trader to a Ltd company could create such a headache but thank you to Julia and Laurie they were lovely to deal with and made sure the process was as smooth as po... Mehr ansehen
Unternehmen hat geantwortet
FANTASTIC CUSTOMER SERVICE.!! Abbie was amazing in my recent experience with Hetas. It was surrounding a complex adjustment to an existing registration and I’d spoken to a couple of other peopl... Mehr ansehen
Unternehmen hat geantwortet
I was ‘chasing’ a certificate for my log burner. The chimney sweep gave me a link to HETAS. The help and advice I received was above and beyond what I expected. It transpired my burner was regi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Zertifizierungsstelle
- Verband, Verein oder Organisation
- Schornsteinservice
- Kessel- und Heizungstechnik
- Non-Profit-Organisation
Vom Unternehmen geschrieben
HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.
Kontaktinformationen
Severn House, Unit 5 Newtown Trading Estate, Green Lane, GL20 8HD, Tewkesbury, Vereinigtes Königreich
- 01684 278170
- hello@hetas.co.uk
- hetas.co.uk
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
everything you would need
swift responses, very helpful, what more do you need?
Julia is a legend ✨
Julia has helped me throughout my application and she couldn't have been more helpful 😃 she explained everything clearly, always had time to answer my million and one questions and helped me complete everything required even though I don't have a computer, you're a ⭐ Thank you so much Julia 🙂 you deserve a MEGA pay rise 🙂 Laurie was also a massive help so thank you also, you made signing up so much easier for me. Thank you
Changing Business name
Who would know changing from a sole trader to a Ltd company could create such a headache but thank you to Julia and Laurie they were lovely to deal with and made sure the process was as smooth as possible
Thank you ladies... much appreciated

Antwort von HETAS
FANTASTIC CUSTOMER SERVICE.!!
FANTASTIC CUSTOMER SERVICE.!!
Abbie was amazing in my recent experience with Hetas.
It was surrounding a complex adjustment to an existing registration and I’d spoken to a couple of other people over a period of 2 weeks and wasn’t really getting anywhere. From the moment Abbie answered the phone she was amazing.! she tracked down exactly what form we needed and went out of her way to make sure we were sorted. Calling through to other departments and briefing different teams on what what’s happening ect calling me back and keeping me in the loop as to what we may / may not need to do. Just extremely helpful from start to finish and sorted things within a few hours for me. I called this morning having not made much progress and at the time of writing this review it’s basically done thanks to Abbie..!

Antwort von HETAS
Great experience with Elliott at HETAS…
Great experience with Elliott at HETAS Business Development.

Antwort von HETAS
Julia rocks!
Julia rocks! She's completely on the ball. Very helpful, quick and polite. Perfect customer service 10/10.
Thank you Julia :)

Antwort von HETAS
great service from Abbie at hetas
great service from Abbie at hetas, she was very helpful and professional and went out of her way to help resolve my issue. 10/10

Antwort von HETAS
Excellent service.
Excellent service.
Elliott Holden provided excellent helpful advice during my application process. I
Am grateful and appreciative. Thank you.

Antwort von HETAS
Just taking a moment to share my…
Just taking a moment to share my appreciation for Julia in Business Development, and give recognition to the excellent service and support that she has provided me on numerous occasions..
Nothing is a problem for her and she really lightens the load of managing the administration of my Hetas accreditation.
Thanks Julia

Antwort von HETAS
Contacted hetas today to see if they…
Contacted hetas today to see if they received my certificate of compliance.They got back to me straight away could not fault can take 4 weeks and sent by royal mail

Antwort von HETAS
Very helpful during the registration…
Very helpful during the registration process which was appreciated.

Antwort von HETAS
Business Development
Delt with Elliot in Business Development team, he’s was efficient, helpful and guided me through the process.

Antwort von HETAS
Positive and friendly 'can do' attitude
I have been dealing with Julia and Abbie regarding an update of insurance details and adding a member of staff to our CPS registration, prior to our renewal later this month. They have both been extremely helpful and have made this a pleasurable experience. I would also add that I have been very impressed with the friendly and positive attitude of all the Hetas staff I have spoken to with regard to 'notifications' in recent months. Thank you

Antwort von HETAS
Great service from Billie in regarding…
Great service from Billie in regarding to processing one of our engineers certification and registration with Hetas

Antwort von HETAS
Molly
Specifically, Molly has been an absolute God send. Without sounding too dramatic, so knowledgeable, helpful and makes the interactions I need help on to fulfil our contracts simple and straightforward.

Antwort von HETAS
Izzie was so very helpful
Izzie was so very helpful, so expedient and professional.

Antwort von HETAS
Elliot made the registration process…
Elliot made the registration process easy emailed info over swiftly thankyou

Antwort von HETAS
Superb help from Izzie to prompt our…
Superb help from Izzie to prompt our installer to register our documents post 4 months of installation- very pleased as it made the installer finally get things sorted

Antwort von HETAS
Log burner certificate
I was ‘chasing’ a certificate for my log burner. The chimney sweep gave me a link to HETAS.
The help and advice I received was above and beyond what I expected.
It transpired my burner was registered to a different organisation.
My contact at HETAS ‘Izzie’ helped me throughout. She south updates, asked if she could help in any way and ‘never gave up’
I did eventually sort my problem out but want to record how amazing, helpful, responsive and professional Izzie was. At 80 years of age this was a daunting thing for me to sort. Thank you Izzie

Antwort von HETAS
Hetas renewal
Just applied for my new Hetas registration, was a bit daunting at first but with the help of Julia and the team it made the whole process straight forward can’t thank them enough , thanks for all help
Stuart

Antwort von HETAS
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