Hergivenhair Bewertungen 

208
•
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been wearing Hergivenhair for the past 3 years and I am so impressed with the kinky blow out extension😍 it blends so well with my hair and can wear the bundles all year long. The hair looks li... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been using HerGivenHair since 2022 and they never disappoint! The customer service is A1, the hair is high quality and the hair is usually delivered well before the expected date. I will defini... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The wig is perfect to match my previous texture. I feel more like myself after experiencing hair loss and its definitely getting compliments. Iwould purchase From here again Shipping time was a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Something has changed drastically! After over a year of purchasing the same unit, I received an order that was clearly NOT the wig I ordered. I attempted to explain it was a different wig, from leng... Mehr ansehen

Unternehmensdetails

  1. E-Commerce-Dienst

Informationen, die aus verschiedenen externen Quellen stammen

Find natural hair textured wefts, closure, clip in hair extensions & wigs at Her Given Hair! 3 textures in Kinky, Coily, Curly for natural protective styles.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

208 Bewertungen

5 Sterne
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4.1

Alle Bewertungen

(208)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I haven’t even received product I’m…

I haven’t even received product I’m only trying to contact and no numbers listed work. I’m concerned and yet Ms.NaturallyMary supports 100%. I need a reply; email sent twice yesterday.

Update: I have heard from the company specifically Coral and I’m very satisfied with customer service. I’ve been updated about delay and order and at this time I’m receiving a refund but will order from company again one day.

31. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company will harass you if you…

This company will harass you if you leave a bad review on their site or Instagram!! Who harasses the public for sharing information one can find on google about a business? Too bad you can’t give negative stars!

12. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just stay away

Just stay away! Just another careless Chinese company looking take our money with inferior products! A 180 dollar pony tail with a 25 cent comb attached....they are ridiculous and should be out of business.

9. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I agree with the reviews -AVOID

I agree with the reviews. I have bought twice from them now. The hair is not 100% human hair. It does not straighten it tangled and nots and sheds. Not worth it for the price. Even paid extra for it to be coloured and they didn’t even colour it properly too patchy. Just avoid

2. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I brought a 22inch coily curly bundle…

I brought a 22inch coily curly bundle and it’s super short! I use to buy this hair when they first started but clearly they have gone down hill from all these bad reviews. Nearly £300 wasted! They don’t answer emails!

23. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

**BUYER BEWARE**

**BUYER BEWARE**
I bought the 14" Pineapple wig with bang. The bang is trash! It tangles and gets matted with every wear. The rest of the hair is just okay (it dries out easily, but is easy to comb once wet) but don't waste your extra money on the bang. Contacted customer service and they were useless, just sent me a bunch of videos on care and products to use. Would not buy from again since they don't stand behind their VERY expensive products!

21. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Waste of money and a big scam

This compagny is a scam another chinese compagny robbing us.
The hair is fake overpruce. They get rich alone by charging restocking fees.
They make returns imposible.
I find better wigs on amazon free shipping free return.

18. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Their customer service is horrible

Their customer service is horrible. I placed an order & they immediately took the money from my account yet they took an excessive amount of time to process & ship my order. Their number on the website is no longer working/disconnected, they didn’t reply to my emails or online messages through their website. Their site says my order should take 2-5 days yet, my order still, hasn’t shown it’s shipped or processed on their online account login. It’s been over a week that they’ve has my money & not shipped my order, processed my order nor bothered to communicate or even reply. I’m going to have to file a BBB complaint & call my bank to refund. I highly suggest anyone who’s had problems file a BBB complaint and they’ll be forced to be professional. It appears they have wronged many customers.

10. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I place an order and after few minutes…

I place an order and after few minutes they sent me back my money with no explanation. I tried emailing them and no answers; I have had problem with the hair In the past and decided to give them another try. I feel these YouTube gurus get better quality of hair and treated better than the real customers, and then we get treated like s****!!! Even though we spent the big money and the YouTube gurus most of them get the hair for free to give review. We all need to boyycut her given hair until they get it together 🤬🤬

4. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I'm not totally happy with the wig I…

I'm not totally happy with the wig I bought from hergivenhair. The wig cost $200, plus shipping.

1. The wig sheds like crazy during the wash and styling process.

2. I do not believe the wig is 100% human hair or even human hair at all, the texture feels like synthetic plastic.

I wish I had of research more on this company before making a purchase.

2. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Commande non reçu et j’attends toujours…

Commande non reçu et j’attends toujours mon remboursement demandé à 3 reprises.
Je vous déconseille fortement de commandé sur le site Français.

Mise à jour: Voila + d’un mois que j attends le remboursement de ma commande non reçu et toujours rien. La période est déjà morose et voilà que je me fais arnaqué de 153e.
Bon courage à ceux qui comme moi leur on fait confiance.

11. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Hergivenhair Review

I too now own a Hergivenhair wig “Proud Of Your Coily" Unit-PSTLW03S for
$300.00... My experience with ordering the hair to receiving the hair exceeded expectations.
Hair looked, felt and functioned exactly like the YouTuber’s described. Absolutely gorgeous hair.
I followed the YouTuber’s “care for” instructions as well; pre-washing my unit. No problem.
About three weeks in the hair would get dry and I’d hydrate it with no problem but then it was looking like the unit needed washing, just as my hair would.
So I washed my unit as usual.
I did notice the hair snapped back easily, all but the top lace front portion.
I thought, no biggie I’ll just take my time and detangle my unit.
I got more than enough tangles out before I had to go to sleep.
I styled and continue wearing my given hair for another week before I set aside time to thoroughly wash, condition and detangle my unit.
The hair did shed a substantial amount of hair... kinda like what I loose when I wear my hair braided for three months (but this was only a week for my wig).
*I’m 44 y.o :)
Finally after about 1 hour and a half....got all the dreaded hair detangle. Sheesh!!! I wasn’t expecting that.
I have to say that there is NO noticeable difference with the loss of hair except for the lace front top portion.
For example, parting the center of the unit... I can tell that I pulled out too much hair during my detangling the dreaded locked portion.
I’m not devastated because my unit still looks and feels amazing.
I just think that the technique or process need some serious looking into.
Yes, the unit would get dry just like my hair would; especially me being outdoors mostly.
As for the chemical smell, its barely noticeable once washed but as I wear the hair and it gets dryer, the smell is a bit more noticeable.
Lastly, I noticed that the natural color I ordered, gets just a bit lighter after each wash.
Again the wig sort of mimic my own hair but yeah if I want to make the hair darker; I can add a rinse to it.
This was my first wig/ lace front buying experience. I’m sure it’s not gonna be my last.
The hair is definitely functional and impressive for a no synthetic and NATURAL CURLY, COILY, KINKY type HAIR... The lace front technique definitely needs fixing.
I will purchase another wig and maybe clip in’s just to see if this was an isolated event.****************************

Following up:

Today May 22, 2021

My “Proud of her coily” unit is still shedding from the (4”*4”) lace closure ONLY. (Looks like someone with “male pattern baldness” at the forehead area.)

The rest of the wig that was machine sewn is completely in tact (very minimum shedding /normal)

I can’t afford to detangle anymore hair in that area.

I just brush hair from the back to forward for full bangs; until my new units arrive.

This time I purchased a (13” * 1”) lace closure and clip ins so when the shedding happens again, I’ll buy time using clipins for the balding area.

As for the lite smell, I managed to handle that by placing the entire wig on a wig head and mannequin head stand in the shower.
I use the strap underneath the wig cap to keep the head still while I take my time and rinse any product out.

Since I started co washing the wig and thoroughly rinsing; NO SMELL.

THIS IS AMAZING HAIR, if they can only tweek their “lace” technique so the hair does not pluck out after a second wash.

I have managed my wig for 3 months now.

*I wish I can submit photos

I plan to see if clipins will able me to elongate this wig even though I have a new one on the way.
OR I will purchase a closure from them and have my seamstress sew on the closure. Because the rest of the wig is in perfect condition. I think some can be done.
*my seamstress will know my secret now ;)

To be continued

19. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not honest about shipping process

Hello,

I ordered my hair on March 19th it’s now March 25th and I get to receive a tracking number and your shipment says it takes 2 business days.

25. März 2021
Bewertung ohne vorherige Einladung
Hergivenhair-Logo

Antwort von Hergivenhair

Hello.

Thank you for your review and sorry for the inconvenience.
It is because the ombre hair needs 2-3 business days for coloring.
And your order has been shipped out yesterday. The tracking number has been emailed to you this morning. Usually, shipping takes 2-3 business days. Hope for yourunderstadning.

If you have any other questions, email us to customerservice@hergivenhair.com. We will reply as soon as possible.

Best regards.

Bewertet mit 1 von 5 Sternen

DO NOT BUY HER GIVEN HAIR WIGS

DO NOT BUY HER GIVEN HAIR WIGS. My $240 wig that I’ve had for only 2 short weeks look like I was in a dog fight. I even bought the recommended high end products to keep it up since this was an investment. The first week it looked beautiful ( band wig) now it unrecognizable! It can’t be human, no way! The vendor is from China and don’t value its costumers nor our money. I’m going to do a you tube review about it. So, look for it soon!!

19. März 2021
Bewertung ohne vorherige Einladung
Hergivenhair-Logo

Antwort von Hergivenhair

Hello.

Thank you for your review and sorry for the inconvenience.
If you are not satisfied with the hair, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com?

We are looking forward to your emails.

Best regards

Bewertet mit 1 von 5 Sternen

Tangled Mess

I bought two units (well over $300 each) from HGH. The first unit, Proud of My Coily, came out of the box looking beautiful. I co-washed, per the instructions, and it was beautiful.....for about a month. The bangs started to become a tangled mess. And ONLY the bangs. After co-washing, the rest of the hair bounced back beautifully. But the bangs just got worst. It is as if the hair used for bangs is NOT the same hair throughout the rest of the unit. Spent hours trying to detangle till I just gave up. I contacted the company and sent them pictures. They offered a small discount on another unit. Decided to give them another try and this time purchased the "Mary" unit. Although I am always meticulous with the caring and maintenance of my wigs (gentle and regular detangling, mannequin head storage) I was EXTRA careful with this new unit. For about 2 weeks it was beyond beautiful! And then I noticed, AGAIN, the bangs becoming matted. I was spending about 30 mins every night going thru every strand trying to prevent it from becoming more tangled. But to know avail. Again, the hair used for the bangs FEELS and looks and ACTS differently than the rest of the unit. I am beyond disappointed and second time shame on me! I have money to spend but it won't be here.

12. März 2021
Bewertung ohne vorherige Einladung
Hergivenhair-Logo

Antwort von Hergivenhair

Hello.

Thank you for your review and sorry for the inconvenience.
If you are not satisfied with the hair, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com?

We are looking forward to your emails.

Best regards



Bewertet mit 1 von 5 Sternen

I placed an order today without reading…

I placed an order today without reading reviews ehh but I felt something was off when I did not receive a confirmation receipt after making the purchase- called the so called customer service number- keeps being busy. At this point , I’m about ready to call my bank and have everything canceled. Seem unprofessional to me.

19. Februar 2021
Bewertung ohne vorherige Einladung
Hergivenhair-Logo

Antwort von Hergivenhair

Hello.

Thank you for your review and sorry for the inconvenience.
We will email the order confirmation with product details to each customer. Sometimes emails we sent may be in your spam. And if you have any questions or if you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com? Because of the time differnece, we may be not at work when you call. Hope for yourunderstadning.

Best regards

Bewertet mit 1 von 5 Sternen

FROM: Chine ?

Bonjour, j’ai commandé des extensions à clips et je reçois un mail (FROM: SHANGHAI)
Donc les cheveux vient de Chine ???

19. Februar 2021
Bewertung ohne vorherige Einladung
Hergivenhair-Logo

Antwort von Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.
Yes, our orders are shipped from China. Because our factory is located in China.
If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

Bonjour,

Merci pour votre avis et désolé pour la gêne occasionnée.
Oui, nos commandes sont expédiées depuis la Chine. Parce que notre usine est située en Chine.
Si vous n'êtes pas satisfait de nos produits, nous pouvons vous aider à les échanger ou à les retourner. Pourriez-vous s'il vous plaît nous envoyer plus de détails à customerservice@hergivenhair.com.

Nous attendons votre e-mail avec impatience.

Meilleures salutations

Bewertet mit 1 von 5 Sternen

I bought the hair after watching a lot…

I bought the hair after watching a lot of YouTuber about this hair. First of all the kinky texture hair is very dry and kinky when it is fully dry. I lot different from my hair texture. This is not the seller fault. However with the hair I received an invoice Of £18 from custom & duty. This was annoying as I have already paid delivery charge of $19 and this additional charge never mentioned in their website. I contacted hergiven hair and I was told that is depend on individual luck. I demanded refund considering I have spent more than £300 excluding delivery charge but that was rejected. They finally agreed to refund £8 and I paid the £10. I was very disappointed because on the custom and duty invoice they have selected the receiver to pay for the tax. Why they did not select seller to pay tax? They are not transparent and this put me of ordering the next clips in I was planning to purchase as the clips in and the wig I purchased a bit dry for my hair texture. I guess I had an expensive lesson and don’t want any one to go through this.

17. Januar 2021
Bewertung ohne vorherige Einladung
Hergivenhair-Logo

Antwort von Hergivenhair

Hello,

Thank you for your review and sorry for the inconvenience.

If you are not satisfied with our products, we can help you exchange or return it. Could you please send us more details to customerservice@hergivenhair.com.

We are looking forward to your email.

Best regards

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