Great Customer Service
Ordered 3 pants/top evening combo's for my mum. All beautiful. Great customer service - I accidently ordered one of them in a size too big and the exchange process has been very simple. Highly recommend.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered 3 pants/top evening combo's for my mum. All beautiful. Great customer service - I accidently ordered one of them in a size too big and the exchange process has been very simple. Highly recommend.
Deceptive company, do not buy from them! What you see is not what you get. The actual products are very poor quality and not what the photos and prices would have you believe.
Also they purport to be Australian with their advertising, but it's all fake I believe. Looks like cheap Asian goods to me.
Also dodgy how Hercloset site that I bought from became Harlow Boutique in the emails??? Scammed!
I received my new shirt from her closets and love the new rust colour. Unfortunately it is a little small so her closets will replace it. Can’t wait to wear it when weather is cooler.
I received my dress today…lovely material and colour..unfortunately it was the wrong size ..sent an email and got a reply within a few hours !! Great customer service…will definitely buy from them again..thanks.
A big thank you to Grace from Herclosets in Perth, Australia. Quality ladies clothing and excellent, personal and efficient service. ❤️
Received my dress and love it. The quality is great and the colours are true to the photo. I have had amazing customer service and support and i would not hesitate to purchase again
I ordered the dress online and have ordered the incorrect size. They have been good and are resending the correct size. Their response ro my issue was very swift. They wanted to help as best they can. I will be ordering through them again. Thanks for your excellent service
I am so pleased with this company. I ordered the wrong size and they were terrific and easy to deal with to organise a new one. The dress I received is lovely. Material is really nice.
I was so incredibly impressed firstly with the prompt service/delivery.
When I tried the dress on it exceeded my expectations. It just slipped so comfortably over my head & fell beautifuly on me. Looks ah-mazing & feels sensational. Highly recommend this quality dress. Colour is gorgeous Thank you !! Great start to my new year. Look forward to showing it off. Is very warm in Sydney!! Happy 2026. Mary 💚💚💚
I have ordered a few things from Her Closets.
I have also been extremely happy with the service and pieces that I have received. The team there have been very helpful and supportive with my interactions.
I recommend highly.
I ordered the Pamela dress and I am in LOVE! Fits perfectly and suits me just as I expected. Will definitely order again.
Placed my order during Black Friday. Nice discounts and despite the fact that they had neatly indicated that the delivery could take a little longer due to the sale, my order arrived fairly quickly! Very happy with the purchase and great customer service.
I decided to give it a try after a friend mentioned Her Closets and I'm glad I listened. The delivery came on time and the items were packed clean and properly. One of the pieces felt slightly off in size but the exchange process was quick and easy. Their support talks to you like a person which is rare these days and I respect that a lot.
Order came quickly well packaged
Easy to communicate with this company...
I ordered a set of the Comfy Bras which are just that! Very cosy and smooth. Unfortunately I ordered the wrong size and was not able to return as I was past the 30 day mark. When I contacted Support, they were kind enough to send me one bra of the right size for me to try. Excellent customer service. Thank you Her Closets
The bras purchased were of poor quality and nowhere near the correct sizing from what was stated on the website. So bad I had to throw them away
Fantastic customer service. My original item was delayed or lost in transit but the response was fast and professional. A replacement was sent right away without questions asked! Communication was excellent and the coat is great quality. Thank you Her Closets for getting customer service 100% right!
Each season brings another beautiful collection with so many lovely pieces! I've already added quite a few items to my fall wardrobe.
I was in doubt to order because I didn't see any reviews. Still, I ordered and the order was delivered in a reasonable time. I ordered the bras and I'm so happy with them. They are soft and what I especially like is that you can put on quickly. No hassle with adjusting hooks or straps. I am really satisfied.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.