Helpling UK Bewertungen 

3'521
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

My cleaner has being every week on time or early. She is very friendly, approachable and fun. Although she speaks little English only Portugese, but somehow were managing. The quality is very good a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy way to find local cleaners - with no strings attached! We loved using Helpling to find a cleaner for our home, and found one quickly by selecting the days and times we wanted cleaning. You are th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Scheduled a cleaning through Helpling UK, but the cleaner canceled last minute. I had to scramble to find an alternative.Very inconvenient and unprofessional!

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Great place to get cleaners in London and I like the reviews as it helps you choose the best person for you. The only downside if you need to book at least 48 hours in advance (even if there may be av... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsservice
  2. Reinigungsfirma
  3. Hausreinigungsservice

Informationen, die aus verschiedenen externen Quellen stammen

Helpling is an online marketplace that helps match you with reviewed and insured, local cleaners. Payment is all done online too, so you'll never need to worry about cash again. To book, all you need to do is pop in your postcode, choose the time that works best for you and browse the cleaners available in your area before booking. Simple.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

3521 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.7

Alle Bewertungen

(3'521)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great experience

First time using the app. I found it a little tricky to use, however someone was always on hand immediately on WhatsApp to help, and they were brilliant. The cleaner I hired was exceptional. Brilliant at her job, and such a warm and polite person too. Prob the best experience of this sort that I have had regarding hiring a cleaner from an online service. Whole process felt very human. And I will defo use Helpling and hopefully the same cleaner again!

14. Mai 2022
Helpling UK-Logo

Antwort von Helpling UK

Hi Norma,

Thanks for your review! We're delighted to hear that you're happy with the service.

Many thanks,
Your Helpling Team

Bewertet mit 5 von 5 Sternen

Easy to use service good cleaning!

Easy to book, our cleaner is fabulous

13. Mai 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Elizabeth,

Thanks for taking the time to leave a review.

We're really pleased to hear that you are enjoying the Helpling service.

Have a great day!
Your Helpling Team

Bewertet mit 5 von 5 Sternen

So far so good

So far so good. However it is early days.

11. Mai 2022
Helpling UK-Logo

Antwort von Helpling UK

Hi Gina,

Thanks for the 5 stars! We're pleased to hear you're happy with the service.

Thanks,
Your Helpling Team

Bewertet mit 5 von 5 Sternen

Great cleaner

Great cleaner, house was left smelling fresh and clean and was cleaned to a very good standard and the site means you can change your schedule easily and just send a request.

5. Mai 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Rebkah,

Thanks for your review! We're delighted to hear that you're happy with the service.

Many thanks,
Your Helpling Team

Bewertet mit 5 von 5 Sternen

Very good service

Very good service, excellent cleaner.
I must admit the Helping has improved very much over the last two years!
And they have been providing to me a cleaner who is doing a very good job diligently and methodically for a period over 2 years.
Please continue to this lever of service in the years to come too

29. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Helpling UK

Hi Spiros,

Thanks for the 5 stars and for taking the time to leave a review. We're really pleased to hear that you are enjoying the Helpling service.

Thanks,

Your Helpling Team

Bewertet mit 5 von 5 Sternen

Cleaner review 8 weeks 28.4.22

My cleaner has been coming for 8 weeks. She is very punctual, hard working, very thorough and leaves a high quality finish. She does not speak much English but we get by.

28. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Kirsty,

Thanks for taking the time to leave a review.

We're really pleased to hear that you are enjoying the Helpling service.

Have a great day!

Your Helpling Team

Bewertet mit 4 von 5 Sternen

Pleased so far!

Pleased so far. The app is simple to use, and everything can be done over the platform keeping things easy. Our cleaner was friendly and efficient- we will keep using them.

28. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Benjamin,

Thanks for your review! We're glad to hear that you are enjoying using the service.

Your Helpling Team

Bewertet mit 5 von 5 Sternen

Great to find cleaners quickly

Great to find cleaners quickly. Also great to be able to see feedback from others about them.

28. April 2022
Helpling UK-Logo

Antwort von Helpling UK

Hi Anu,

Thanks for your review! We're delighted to hear that you're happy with the service.

Many thanks,

Your Helpling Team

Bewertet mit 2 von 5 Sternen

Won't use Helpling Again

Used on two separate occasions and had the same outcome. Generally poor and over priced cleans. Both cleaners have been slow and required extra time, and both have not been able to communicate in English even thought their prior messages were in English (likely Google translate).

Helpling didn't want to support and as soon as the money was transferred for the clean there was silence.

Will go direct next time.

28. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Ty,

Thank you for your review.

We’re sorry to hear that you have had a negative experience with Helpling. We’re keen to turn this around for you!

Please send an email to info@helpling.co.uk with the subject Trustpilot/Google Review and a member of the Customer Service Team will be in touch.

Thank you,

Your Helpling Team

Bewertet mit 5 von 5 Sternen

First time hiring a cleaner but very…

First time hiring a cleaner but very impressed and should have done it years ago when our physical abilities prevented thorough cleaning

28. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Gillian,

Thanks for taking the time to leave a review.

We're really pleased to hear that you are enjoying the Helpling service.

Have a great day!

Your Helpling Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, I was very happy. Great customer service.

27. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Amy,

Thanks for taking the time to leave a review.

We're really pleased to hear that you are enjoying the Helpling service.

Have a great day!

Your Helpling Team

Bewertet mit 5 von 5 Sternen

Very good app for cleaning job

Very good app for cleaning job , easy to use .
Also good rate .

19. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Danielle,

Thanks for taking the time to leave a review.

We're really pleased to hear that you are enjoying using the Helpling Partner.

Have a great day!

Your Helpling Team

Bewertet mit 5 von 5 Sternen

Excellent

Excellent. The site was decent and the cleaner + communication was good also.

16. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi,

Thanks for the 5 stars!

We're pleased to hear you're happy with the service.

Thanks,

Your Helpling Team

Bewertet mit 1 von 5 Sternen

Cleaner did not attend but charged for clean

First time using Helpling after being recommended by a friend. Found a suitable cleaner, spoke over chat and agreed a time a day. Late the night before the cleaner messages to say they have covid and can we reschedule, so I suggest an alternative but no reply. Next day I received an email to say we have been charged for the clean! No one answers the phone lines, no one replies to emails and no ones replies to whatsapps via the Helpling whatsapp helpline. Cancelled all future cleans but I can not seem to get into contact with anyone to get my money back. Would not use again.

13. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Holly,

Thank you for your review.

We’re sorry to hear that you have had a negative experience with Helpling. We’re keen to turn this around for you!

Please send an email to info@helpling.co.uk with the subject Trustpilot/Google Review and a member of the Customer Service Team will be in touch.

Thank you,

Your Helpling Team

Bewertet mit 5 von 5 Sternen
Helpling UK-Logo

Antwort von Helpling UK

Hi Nicola,

Thanks for your review! We're delighted to hear that you're happy with the service.

Many thanks,

Your Helpling Team

Bewertet mit 5 von 5 Sternen

Great platform

Great platform, what I like about them in particular is that you can contact their customer support via whatsapp and they are very quick to respond.

8. April 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi there,

Thanks for your review! We're delighted to hear that you're happy with the service.

Many thanks,

Your Helpling Team

Bewertet mit 1 von 5 Sternen

Shameful.

This is the most
Laughable cleaning service, most unprofessional and completely irresponsible - the cleaners are not vetted, and when there’s photo proof of nothing having been cleaned they deny everything saying it’s not their responsibility as their cleaners are freelance. I had
Tinga e my flat cleaned for 9 hours after they had been in to do a post tenancy clean. Shameful. There are so many diligent, respectful and honest people looking for work- don’t go near these cow boys.

31. März 2022
Bewertung ohne vorherige Einladung
Helpling UK-Logo

Antwort von Helpling UK

Hi Alicia,

Thank you for your review.

We’re sorry to hear that you have had a negative experience with Helpling. We’re keen to turn this around for you! Unfortunately, please note that we do not offer end of tenancy clean.

Please send an email to info@helpling.co.uk with the subject Trustpilot/Google Review and a member of the Customer Service Team will be in touch.

Thank you,

Bewertet mit 4 von 5 Sternen

My cleaner up to date 31032022

My cleaner has being every week on time or early. She is very friendly, approachable and fun. Although she speaks little English only Portugese, but somehow were managing. The quality is very good and the cleaner exceeded my expectations this week, she did all the rooms very well. Thats my kitchen, bathroom, lounge, 2 bedrooms, hallway.

31. März 2022
Helpling UK-Logo

Antwort von Helpling UK

Hi there,

Thanks for your review! We're delighted to hear that you're happy with the service.

Many thanks,

Your Helpling Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr