Booked in a deep clean in Toronto for our condo near King West before family came to stay. Tania and Rosalie were very picky about the blinds, the baseboards, the inside of the microwave, everything.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helped during a stressful move We were moving out of a rental in North York and ran out of time to clean ourselves. Hellamaid squeezed us in on short notice for a move-out cleaning in Toronto and the... Mehr ansehen
Unternehmen hat geantwortet
The website made it really simple to book a one-time house cleanings in Toronto for our place in Leslieville. Got a confirmation right away and the team showed up exactly on time. Mei and Joanna were... Mehr ansehen
Unternehmen hat geantwortet
Very disappointed with my experience. I booked a 3.5-hour cleaning service for $215 expecting a thorough job. Instead, only about 2.5 bathrooms along with the foyer, kitchen, and laundry room (rou... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hellamaid is a top-rated house cleaning service proudly serving Toronto, dedicated to making your home sparkle while giving you peace of mind. With our easy online booking system and transparent, instant pricing, scheduling a cleaning has never been simpler. Our team of professional Toronto cleaners is friendly, fully insured, bonded, and thoroughly background-checked by the police for your safety and comfort. Whether you need a one-time deep clean, regular upkeep, or a specialized service, Hellamaid is here to deliver quality you can trust. Experience the difference of a reliable, customer-focused cleaning service tailored to Toronto homeowners and residents.
Kontaktinformationen
Brooke Avenue 242, M5M 0B5, Toronto, Ontario, Kanada
- (647) 499-6243
4.0
Gut
7 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Worth every dollar
Booked in a deep clean in Toronto for our condo near King West before family came to stay. Tania and Rosalie were very picky about the blinds, the baseboards, the inside of the microwave, everything. It hasn't looked this good since we moved in.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Hi Jonathan, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Easy online bookings
The website made it really simple to book a one-time house cleanings in Toronto for our place in Leslieville. Got a confirmation right away and the team showed up exactly on time. Mei and Joanna were friendly and efficient. Will use again.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Hi Harvey, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Pleasant team, good communication
Lina and Priya cleaned our Etobicoke home last week. Both were friendly with our dog, which I always appreciate. Got a text when they were on the way and another when they were done. Small things but they matter for a maid service in Toronto.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Hi Zach, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Helped during a stressful move
Helped during a stressful move
We were moving out of a rental in North York and ran out of time to clean ourselves. Hellamaid squeezed us in on short notice for a move-out cleaning in Toronto and the crew handled the whole unit in about three hours. Landlord had no complaints.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Hi Hamza, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Good value in midtown
Standard clean for our 2-bedroom in midtown Toronto. Nothing flashy, just a solid, professional cleaning service in Toronto at a reasonable price. The kitchen and washrooms came out spotless.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Hi Herique, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
Very disappointing experience with Hellamaid
Very disappointed with my experience.
I booked a 3.5-hour cleaning service for $215 expecting a thorough job. Instead, only about 2.5 bathrooms along with the foyer, kitchen, and laundry room (roughly under 500 sq ft) were cleaned, and even those areas were not cleaned properly.
Several basic tasks were missed. The kitchen backsplash and cupboards were not cleaned, the laundry room sink was left dirty, and the main floor living and family room floors were not vacuumed or mopped. The kitchen centre island, TV stand, and tables were also not wiped. In one of the bathrooms there was still visible grime and mold left in the floor tile grout after the cleaning.
The company advertises a 100% satisfaction guarantee and advertise to ensure that they re-clean. When I raised these issues, they declined to return for a re-clean and instead offered a $60 refund on a $215 service, which I do not feel fairly reflects the quality of the work.
I chose this company because of their advertised guarantee and strong reviews, so this was disappointing. I hope the company improves how situations like this are handled.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Hello Devi,
Thank you for taking the time to share your experience, we are truly sorry to hear it fell short of what you expected, and what we expect of ourselves.
What you've described is not the standard of service we hold our teams to. Missing basic tasks like vacuuming, wiping surfaces, and leaving visible grime in grout is unacceptable, and I understand your frustration.
Regarding the resolution you were offered, you're right that a $60 refund on a $215 service doesn't reflect the gap between what was promised and what was delivered. I'd like to personally look into this and make it right.
Could you reach out to us directly at 647-499-6243 so we can review the details of your booking? We want to ensure we address this properly.
Thank you again for holding us accountable, feedback like this helps us improve.
Hellamaid Management
Such a relief to come home to clean.
We booked Hellamaid in Toronto for a standard clean before a busy work week. Walking into a fresh, tidy home felt amazing. Hannah and Lisa were polite, efficient, and didn’t miss the small details. Would definitely recommend.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Hellamaid - Cleaning Services Toronto
Thank you for your kind review Judith! We’re so happy to hear you were happy with our cleaning service in Toronto. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.