Helenjade Bewertungen 

Dress arrived and it is poor quality, without a size label and much smaller than ordered. The package has an L on it but the garment measurements are not what Helen Jade has on their website. The waist of the dress is 30 inches yet the company says their large has a 33-37 inch waist. The dress was shipped from NJ yet the company wants me to mail it back to China! Do not order anything from Helen Jade!!!

Buyer beware! I should have researched reviews before purchasing anything from Helen Jade! The dress pictured is not the dress I got! They tried telling me it was the same dress but it clearly was not. Not the same material, pattern, sleeve length, or quality. I also found this same dress, at least the one pictured, on another site for $59. When I contacted them that the dress was t what I ordered, they said I could pay to have it shipped to their overseas warehouse for a refund. When I communicate that I would challenge the charge with my credit card company as “Merchandise not as described,” which is a valid reason to reverse a charge, they decided their warhorse made a mistake and sent another dress. It was the exact dress that came before that was NOT the dress pictured that I ordered. Now I have two overpriced, low quality (I wouldn’t pay $15 for the dresses sent) dresses! The dress pictured on the website was very nice and I had chosen it to wear in my son’s wedding but instead wound up fighting with the company to get it but never did. I’m at the wedding now with a different dress and will pick up trying to get my refund and a prepaid return label since it was a merchant error. Absolute rip off and extremely poor customer service.

The other two reviews are correct. This fraudulent company has a Toronto address, which shows up as a car wash on Google Maps, and a Vancouver phone number, which are both false. They are a Chinese drop shopping company. If you’re lucky they will ship you a sub standard dress or other article, at a ridiculous price, because their photos are stolen from elsewhere. It is almost impossible to return their merchandise. They do not answer phone calls. I tried to cancel my order five minutes later, whenI realized my mistake. I reported it to my credit card company, and also Google and the RCMP. I want to ensure that companies like this get shut down.

Do not buy from this company. Helen Jade sounds like a posh company based in the Netherlands but it's not, all products shipped from china AND there is supposed to be a 15 minute gap from when you order that you can cancel the order. They do not abide by this 15 minute allowance and will ship your order anyway. The price would be over $60 to ship these rain jackets back. These rain jackets are advertised as adult sizes but they are kids sizes. Total rip off and horrible customer service.

This company is a front for a Chinese scam company. Feel free to look up their address in Ontario (google maps will show you some strange storage facility, not a store) and call their alleged number. On their website are stolen images for dresses they cannot fulfill (same stolen image dresses as donnasdresses.com). Both companies are fraudulent, do not buy! You will not be able to get your money back for the plastic bag you receive as a dress.