Hek Jones Solicitors Bewertungen 

560
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Natalie Flint at Hek Jones Solicitors has been absolutely fantastic throughout our sale and purchase. She was always very quick to answer emails, kept us updated constantly, and was completely on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Although our conveyancer was technically competent, the office does not seem to be well run. Often nobody answers the phone. The heads of conveyancing do not reply to emails. When a conveyancer is awa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

EXS-010116 / ACJ/MOR/263/28513 ...the link sent doesn't work on my laptop or phone. i have had excellent service from Hek Jones. At different processes i had an allocated team member. All very prompt,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Selling our house through Hek Jones and in particularly dealing with Elise Evans our solicitor. She was always prompt, honest above all approachable in all our dealings. Our case was a little dr... Mehr ansehen

Unternehmensdetails

  1. Rechtsanwalt
  2. Anwalt

Informationen, die aus verschiedenen externen Quellen stammen

Specialist Property, Commercial and Business Lawyers in Cardiff


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

560 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(560)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent Service with Great Communication

Very good experience dealing with this firm. Our solicitor was Holly Bowen and she was very efficient in her job… despite it being a long process through no fault of her own, we had contact at least once a week with an update. No questions went unanswered and communication was excellent, exactly what you need through a lengthy and stressful time! Would highly recommend Hek Jones Solicitors, and more so Holly Bowen herself. Thank you again for all your hard work, you really did make a stressful time a lot better for us.

8. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would definitely use again

Very efficient, and friendly service phone calls always answered promptly with no long delay, and always spoke to person dealing with my case, thank you Helene Reiminger and team. Costs as predicted. Would use them in future.

26. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

More than worst experience

Recently I have bought a 3 bedroom house in East London. The exchange was done within 5 weeks and after 1 week was the completion with another Solicitor or Conveyancer.

My experience with Hek Jones Solicitors was more than worst. I started to buy a flat in South London and Countrywide Home Conveyancing/Hek Jones Solicitors on 15 August 2022. The Solicitor Mr PL discovered my mortgage offer after 26 days and started the process/requested for a search after that. Ineffective or lazy or incompetent, don't know what was the cause. After months of waiting and pain and also corresponding with the Estate Agents as well, the matter was not progressing. More than after 5 months the Seller pulled out from the process in January 2023. In February 2023, the Legal Assistant SW of Hek Jones Solicitors emailed me, "We note that there is a balance of £23.20 to be returned to you.
So that our accounts department can process the funds transfer, please provide us with a recent bank statement (or banking app screenshot)." After replying with the bank statement (asked for the calculation as well) no reply or was not returned the balance. They know if they ignore our emails we have nothing to do, cause we are sufferers. Please go with these Solicitors if you want to be a victim or sufferer.

24. Februar 2023
Bewertung ohne vorherige Einladung
Hek Jones Solicitors-Logo

Antwort von Hek Jones Solicitors

Good afternoon,

We note from the file that while, unfortunately, your matter fell through (the seller’s lawyers informed us that the seller had a “change of circumstances”) your transaction encountered a number of issues:
1) the receipt of the seller’s contract pack (which took approximately 2.5 months), and;
2) the receipt of the leasehold management pack (which took approximately 5 months).
On review of the leasehold management pack (which we reviewed the same day it was received), it revealed information that required several points to be addressed by the seller’s lawyers, including more information regarding the proposed future works to the building (and the likely costs) and a “deed of variation” was needed to amend the lease because we identified that the lease was defective.

We note from our file and can confirm that you were kept updated regularly throughout this transaction.

We returned the balance of the searches to you as requested and as is usual.

We hope that you can appreciate that the delay was not in any way caused by us.

We wish you all the very best,

Hek Jones

Bewertet mit 5 von 5 Sternen

Brilliant experience when buying my…

Brilliant experience when buying my family home with Hek Jones. My solicitor was Phillip. He kept me well informed. Great communication throughout. Answered any questions I had in layman's terms, yet professionally. Followed up and chased queries in a timely manner. I really couldn't have asked for anymore from a solicitor.

I definitely recommend and would use again.

5. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Natalie Cromwell and Rhian Picton - Cardiff Office

Natalie Cromwell and Rhian Picton in the Cardiff office are the most efficient and professional solicitors I have ever had working on my behalf. They completely exceeded my expectations with a very difficult property sale and then a short time later another purchase which was equally difficult in terms of a tight timescale. However, they absolutely over delivered on both occasions proving that the first time wasn’t just a one off and evidences how amazing they are at what they do.
Communication with them was excellent and they always made me feel like I was their only client despite the fact they would have inevitably been juggling multiple workloads and they never at any point made me feel like I was anything other than completely valued. I would only ever use Hek Jones again in future, but, if the company was ever daft enough to not do everything in their power to keep Natalie Cromwell and Rhian Picton employed there and they moved on to pastures new then I would have to seek out where they had moved because ultimately the amazing work done for me was by these individuals. I will be eternally grateful for their part in helping me through what can be one of the most stressful times of your life with buying and selling property especially when it will be your home.

12. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ask for Phillip Lewis!

Ask for Phillip Lewis! I had a terrible property journey but Phillip was there through the entire journey, provided great advice and made sure I'd be in the best position possible. Lovely guy honestly!

28. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

House conveyancing

I dealt with Emma Selfridge and her team for a recent house purchase. They were excellent, very responsive and provided good advice. The process happened quite smoothly and effectively. Would definitely recommend Emma and her team.

4. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service.

Been using Hek Jones for purchasing, bridging loans, mortgages and re-mortgages since 2010. Its been excellent service from day one, this time worked with Natalie for a tight turnaround on a remortgage and equity release. Excellent comms, and delivered perfectly.

2. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly the entire process with Hek…

Honestly the entire process with Hek Jones was seamless from start to finish. I was dealt with by Chloe who was polite, prompt and very efficient throughout. It was so smooth and light that there really is nothing to elaborate on. Perfect. Would highly recommend their services.

2. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb service from Emma and Her Team,

Superb service from Emma and Her Team,
In a complex conveyance with multiple and seemingly impossible hurdles to get over, Emma and her assistant Lucy were unwavering. It’s a pleasure dealing with such a professional team with flowing communication and the negotiating ability to handle anything that came their way, making sure the conveyance was completed on time, on budget with as little stress as possible.
The very kindest regards Charles Walker.

15. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Solicitors for Conveyancing Process!

"I recently had an exceptional experience working with this award-winning solicitor firm namely Chloe Dent and Alexandra Jenkins. I'm happy to give them 5 stars for their outstanding service. Throughout the conveyancing process, the buyer's solicitors made numerous mistakes that led to unnecessary delays. However, my solicitors were always on top of things and provided continuous follow-up and communication, which ultimately helped us finish on time.

What's even more impressive is that they managed to save us a staggering £51k on our existing mortgage by pushing for a completion date before the mortgage expired. Their dedication and attention to detail were truly exceptional, and I'm grateful for their hard work and professionalism.

Another thing I loved about this solicitor firm is their excellent staff. They were easy to speak to and always available to answer any questions or concerns we had. Overall, I had an incredibly positive experience working with them, and I highly recommend them to anyone looking for a reliable, efficient, and friendly solicitor firm."

6. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fantastic solicitors - went above and beyond!

I have just bought a house with the support of Emma and her team. They were no less than fantastic! The sale was quite complicated with lots of legal problems to overcome. Emma and her team went above and beyond to support the sale and communicate with different parties.
I have nothing but high regard for their work and attention to detail, and would recommend them to any of my friends and family.
Thank you Emma and your whole team!

14. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My husband and I were extremely…

My husband and I were extremely satisfied with the service we received from Helene from Hek Jones. She kept us updated every step of the way. I would recommend them to anyone wishing to sell or buy a property. Helene helped us complete on time with the buyers. She was most respectful and professional.

6. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hek Jones

Hek Jones, we're excellent. Paigton and Elise are very professional and understanding. Sometimes they seem like they are not communicating, it's because they are working hard behind the scenes to get you the right deal. Without the expertise of Hek Jones, I wouldn't have got my dream house. Paigton and Elise are a credit to Hek Jones.

31. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An Unusually Great Conveyancing Service

I have been really impressed with Hek Jones' conveyancing service compared with other experiences I've had in the past which have been average at best. Chloe in particular has been really helpful, efficient and friendly but the whole team has made two transactions, a remortgage and then a sale, as stress free as possible - so important in property dealings. I would thoroughly recommend this company and would use them again if I could. I did find recently that I wasn't able to use them for a purchase because they weren't on a mortgage provider's panel, frustrating because I had every confidence they would be the best choice.

16. März 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr