HED wheels are the best and I've used mine with various updates for the past 15 years in all my triathlons. Aero and totally stable in any wind strength. And HED customer support has been so welcomi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
HED has been my wheel brand of choice for more than 20 years because they are always quietly leading the industry (e.g., wider rims, toroidal profiles, cross wind stability,…). I just bought the l... Mehr ansehen
Unternehmen hat geantwortet
My HED front wheel broke a spoke for no good reason and I was stranded on my bike in a remote location for 4 hours on a cold December day. HED charged me to repair my wheel and I have been distrustfu... Mehr ansehen
Unternehmen hat geantwortet
Chad Myhre was exceptional! He responded instantly and constantly kept me informed of what was happening. He answered every question I posed to him. It was wonderful to deal with a customer service... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The leader in carbon wheel technology. A family owned and USA-based company creating the best bike wheels. Adapting for each terrain, for each rider – is a process we don’t take lightly. From design to production, we address every aspect of bike wheel performance, from aerodynamics to weight and stability. Our expertise. Your advantage. Unlock next-level speed with HED wheels.
Kontaktinformationen
1735 Terrace Drive, 55113, Roseville, Vereinigte Staaten
- 888-246-3639
- news@hedcycling.com
- hedcycling.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
HED wheels are absolutely the best I've used…
HED wheels are the best and I've used mine with various updates for the past 15 years in all my triathlons. Aero and totally stable in any wind strength. And HED customer support has been so welcoming, helpful and completely informed on all their products, making purchasing and race day choices so much easier.
The wachers whit rubber do not seal…
The wachers whit rubber do not seal well and are not strong enough to resist to the spoke tentionnig procrdure
My HED front wheel broke a spoke for no…
My HED front wheel broke a spoke for no good reason and I was stranded on my bike in a remote location for 4 hours on a cold December day. HED charged me to repair my wheel and I have been distrustful of HED since this incident. I have now purchased HUNT wheels to replace the HED wheels as result. HED is also no longer supporting traditional campy cassette bodies and this is very bad.

Antwort von Hed Cycling Products
Not impressed
First, I'm not sure why I'm receiving this now. I purchased a wheelset about a year ago. Second, that wheelset came with the wrong valve stems (too short for the rim depth as confirmed by HED). Upon calling HED, I was told that I'd receive replacements. Over a month later, still no replacements. I guess I'm not important.
You've got really nice people and really slick marketing material. However, without exectution, I have no reason to consider HED for future purchases. Whatever the outcome of this experience, I will most certainly let all my fellow cyclists know how it pans out.
By the way, I'd still like to receive the valve stems.
Mark

Antwort von Hed Cycling Products

Antwort von Hed Cycling Products
Easy transaction and fast shipping
Easy transaction and fast shipping. Rims built up nice and easy and ride great!

Antwort von Hed Cycling Products
Thank you for your sincere support.
We had wheel problems and consulted with the manufacturer, who responded quickly and sincerely. I am very grateful.

Antwort von Hed Cycling Products
The best ANY road riding experience!
From fast road at 33psi to fast gravel at sub 30psi. Incredible ride and speed!

Antwort von Hed Cycling Products
100% Satisfied
A HED family member actually picked up the phone and talked with me, answered all of my questions and made sure I was good to go. 100% satisfied.

Antwort von Hed Cycling Products
Here’s the deal great except for compatibility these days with the old and the new traditional Brakes
Here’s the deal. I really like your products, but I’m having trouble with obsolescence.
I wore the rim out completely on one of the deep dish, we searched the lawn and wide to find a new rim and I rebuilt it on your hub 24 spoke to make an 11 which I can’t seem to find any more of.
So I’m preparing to maybe have to take that bicycle back to Ten
Because at 10, you still have the Tri book available around?
If you have any other solutions for my problem, please let me know. Then I can give you full rating.

Antwort von Hed Cycling Products
Disc Wheel, stem sold separately I guess, customer service silent
Purchased a disc wheel. Shipped out very quickly. However, it didn't come with a valve stem and I inquired via the email for support and got no answer. So, I then ordered a stem separately and had to pay $15 shipping and it arrived damaged and unusable so I reached out again to support and again got no answer. Great looking wheel, cant wait to ride it, big fan of HED wheels. Just disappointed in the lack of customer service.

Antwort von Hed Cycling Products
The wheel arrived very fast and the…
The wheel arrived very fast and the delivery was very precise.

Antwort von Hed Cycling Products
Quick and impressive repair service
I needed a HED product repaired that was damaged in an accident. They were accommodating and really efficient in getting the repair done quickly and did an amazing job.

Antwort von Hed Cycling Products
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