I booked and attended 6 treatments this year totalling £600. I arranged two 1hr treatments, each month for 3 months. Each treatment was with Deborah, so was expecting a relaxing and enjoyable refresh... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a consultation with Deborah at Shifnal salon. The reason I wanted to do this was to treat persistent Rosacea which I have had for about 20 years. It mainly affects my nose which was... Mehr ansehen
Unternehmen hat geantwortet
I use Heavens Collagen drops along with their Cleanse & Foam Wash and other face creams and cleansers but never tried the Vanilla Pod Hand Cream, like all their other products it’s amazing, it absorbs... Mehr ansehen
Heaven is a beautiful skincare! My skin feels silky soft and firm within a few days. Creams and masks got very nice texture and do not irritate my sensitive skin. I absolutely love Prism Age Defiance... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are Heaven Skincare UK by Deborah Mitchell for over 30 years. Organic, cruelty-free and effective skincare
Kontaktinformationen
Heaven HQ, Unit A11-A12, Access 442, Hadley Park East, TF1 6QX, Telford, Vereinigtes Königreich
- +44 (0)1952 462505
- sales@heavenskincare.com
- heavenskincare.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service
Love the cream but think I might try a…
Love the cream but think I might try a different version from you
Beware discount code restricted
First purchase 10% discount although you aren’t informed the discount doesn’t apply to all products, I have informed them which was very difficult , but the contact phone number is on PayPal ,so perhaps changes will be made to their web site.
Then I couldn’t re log into the site and the reset password emails weren’t arriving , I couldn’t even open another account as they recognised I had an account.
With my email but my stored iPad password has never failed on a site perhaps this is the problem but I don’t think so.
I also couldn’t close the first account I opened there was no search for that but I probably couldn’t close an account I couldn’t verify,
I did try using the chat option to rectify this but after 5 attempts for varying amounts of time on hold of 30 minutes or more I gave up
Lovely dermapeel and pedicure by…
Lovely dermapeel and pedicure by Charlotte. Always so friendly and makes my trips to heaven a pleasure. So relaxing. Products are great but wish there was something new. Product innovation seems to have come to a stand still whilst other brands are keeping up with new science.
Superb
Heaven is a beautiful skincare! My skin feels silky soft and firm within a few days. Creams and masks got very nice texture and do not irritate my sensitive skin. I absolutely love Prism Age Defiance cream, Silver Bee Venom mask and WillowBee mask & Cleanse. I highly recommend this company, especially to someone who is fond of organic and natural skincare.
Love the products and wanted to buy…
Love the products and wanted to buy more than 3 so I wouldn't have to pay posting. Unfortunately only allowed 3 at a time.
The products for rosacea are brilliant…
The products for rosacea are brilliant the only problem I have with the app is you don’t know when you’re parcel is going to be delivered you try to track it but that doesn’t work.
Fabulous!!!…
Their products are brilliant as is their customer service. I have only good things to say about Heaven skincare. I am 57 years old but look far younger due to good genes and a quality skincare regime and products mainly Heaven.
Orange Hydroflower gel and Nettle Venom Eyes
This was a repeat order of products for e. Delivery was really quick and all the products from Heaven that I have used have been lovely
Great products.
Easy to order, well packaged, sent really quickly. I don’t use any other face/body products, that’s how much I love Heaven products.
Was told at a show cancel anytime…
Was told at a show cancel anytime subscription
Paid by card assistant put in all details
Product Didn't agree with me
Tried to cancel told I was signed up for 3 months…
Wanted all items I paid for returned even though I have paid and was told one was a free gift!
All I wanted was to cancel any further payments
Product arrived quickly but no seal
Product arrived quickly but no seal on either product which is worrying as could have been used previously and as glass is not clear you cannot see if full.
I love heaven products …
I love heaven products and have been using them now for 7 years with good results. I feel skin confident. I do receive compliments on my skin and feel they are gentle on my skin while providing good anti ageing balance that I welcome. I use eye cream silver bee venom and bee peel.
Thank you Deborah and the heaven team 💜
Many thanks -traci
Excellent products
Excellent products, any issues easily resolved through the customer service team
I ordered on-line very easy to do
I ordered on-line very easy to do. Very pleased I had a discount code which was very easy to apply to basket. Once the order was placed a few days later I had a text to let me know it was despatched and I could track it. Which I did. Very pleased, happy with the packaging too. Products are wonderful and I needed to restock. Couldn’t be happier.
Wonderful Heaven Skin Care Products
All Heavens products are wonderful and I have been using them for many years
I recently received a sample jar of Heaven Eternal Biodentical Hormone Cream and as I have just had major surgery and started to try out this new product which has proved to be quite amazing as apart from being an excellent moisturiser it definitely has mood-lifting benefits also leaves a glow to my skin with a subtle aroma
Another 5 Star for Deborah Mitchell
Don’t care about customer
I suffer with rosea and am using Heaven skincare. The products are good but the customer service is totally shocking. Had a refund but didn’t know why, had to phone Heaven for them to say no stock available, that was after being put through to another lady who was to help me. Attitude was horrendous, made fun of me, but must have forgotten to put me on mute. I spend a couple hundred pounds on Heaven and have previously recommended them, will be going elsewhere, where they actually think of their customers and not bank balance. Totally disappointed and shame on Heaven.
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