Haunted Houses Events Ltd Bewertungen 263

Antwort von Haunted Houses Events Ltd

22. März 2026

Thank you so much, Vincent, for your lovely review.

We are thrilled to hear you had such a great night with Laura and the team at Antwerp Mansion on 20th March. It is always brilliant to hear when guests experience plenty of activity, and it sounds like your SLS camera captured some really interesting images in the ballroom too.

Thank you again for joining us, and we would love to welcome you back again for another night with Haunted Houses.

Kind Regards,
Kit
HHE Ltd Events Coordinator

Antwort von Haunted Houses Events Ltd

19. März 2026

Dear Gemma,

Thank you for your review. We are sorry that this event was not the experience you were personally hoping for.

Unfortunately, one of our team members was taken seriously ill during the evening and remains in hospital today. This was a genuine medical emergency, and despite that situation, the event was successfully continued and completed for guests as best as possible under very difficult circumstances.

We would also like to clarify that equipment was available on the event for guests to use. In addition, this was clearly advertised as a public paranormal investigation event. These events are structured and hosted for the whole group and cannot be run as unrestricted free-roam, as that would create chaos, disrupt the experience for others, and raise obvious safety and management issues.

It also appears there may have been some confusion about the type of event booked. This was not sold or described as a history tour or ghost walk based around storytelling and venue tales. It was advertised in advance as a structured ghost hunt/paranormal investigation, which is a different format entirely.

We are sorry to hear that this style of event was not something you enjoyed, and equally sorry to hear that you do not intend to attend again. However, we do feel it is important to clarify the above points for balance and accuracy.

Kind Regards,
Kit Key

Antwort von Haunted Houses Events Ltd

16. März 2026

Thanks so much for your lovely review, Gary.

We’re really pleased to hear that both you and your son enjoyed your first experience with us. It’s great to know the team helped make it such a positive night, and that the rest of the group added to that as well.

We really appreciate the recommendation, and we’ll look forward to hopefully welcoming you both again on another event soon.

Antwort von Haunted Houses Events Ltd

16. März 2026

Thank you so much, Yvonne — that really does say it all ❤️

We’re so pleased you enjoyed everything, and we really appreciate you taking the time to leave us such a lovely review. It means a lot to us.

Antwort von Haunted Houses Events Ltd

16. März 2026

Thanks so much for your lovely and honest review, Raymond.

We’re really pleased to hear that you enjoyed your first ever ghost hunt with us. Not every night brings big activity, and we always appreciate guests recognising that these events can be unpredictable. What matters most is that you still had a good time, felt looked after, and enjoyed the overall experience.

Dan and Craig will be really pleased to read this. It’s great to hear they helped create a friendly, relaxed night where people could either explore on their own or stay with the group, depending on what suited them best.

Thanks again for coming along, and we’re really glad to hear you’d book with us again.

Antwort von Haunted Houses Events Ltd

16. März 2026

Thanks so much for this lovely review, Cara.

We’re really glad you’ve had such a good experience with us, and even better that Ryecroft Hall was another great night for you. It’s a brilliant venue, so it’s lovely to hear you enjoyed it, along with the equipment and the team on the night.

Laura will be made up with this. She really does put everything into her events, so hearing that she came across as knowledgeable, enthusiastic and good fun means a lot.

Thanks again for coming along and for taking the time to leave such a kind review.

Antwort von Haunted Houses Events Ltd

Aktualisiert am 16. März 2026

Thank you for your feedback, Mark

I was genuinely sorry to read that this was your impression of the event, as we always want our guests to leave having had a positive experience with us.

Some of the concerns raised relate to occasions where members of the team asked for disturbance during the live investigation to be kept to a minimum so as not to affect the experience of other guests. We are sorry if those interventions felt uncomfortable, but they were made in the interests of the wider group and the integrity of the investigation.

In relation to alcohol, at our Skirrid Inn event guests may request one alcoholic drink with their included meal before the investigation begins. Although not advertised as we do like to limit this, guests who request alcohol with their meal are not refused, instead informed that only one drink is permitted inline with health and safety. Any guest choosing to have a drink is indeed limited it to just one as was in this case. This is a long-standing and risk-assessed part of that particular event format. Alcohol is not permitted once the live investigation is underway, and any guest showing signs of intoxication would not be allowed to continue.

Concerns raised in relation to other attendees were also reviewed following the event. However, we are not able to discuss individual bookings or guest details in a public forum.

We would also like to clarify that this matter was not ignored. While there was an unfortunate delay in replying to one follow-up email, that response was sent as soon as we were able. Our customer care team had already been in direct contact with the guest before this review was posted, and continued that dialogue afterwards, including issuing a private response and proposed resolution which has been accepted.

The concerns raised were reviewed following the event, with accounts considered from the hosting team and other guests who were present. Whilst we cannot discuss complaint details fully in a public forum, we do take feedback seriously, review it carefully, and work directly with guests where concerns are raised.

Thank you once again for your candid feedback

Kind Regards,
Kit - HHE Ltd

Antwort von Haunted Houses Events Ltd

13. März 2026

Thank you so much for your lovely review, Lisa. We are really pleased to hear you had a great time with the team at 30 East Drive.

Your kind words mean a lot to us, and we hope to welcome you back again soon.

Antwort von Haunted Houses Events Ltd

13. März 2026

Thank you so much for your lovely review, Gail. We are really pleased to hear you enjoyed the event, the venue and the team.

It means a lot to us that you have already booked another ghost hunt, and we are very much looking forward to welcoming you again soon.

Antwort von Haunted Houses Events Ltd

13. März 2026

Thank you for your review, John. We are so pleased to hear that the booking process was nice and easy for you.

30 East Drive is a fantastic location, and whether you are a sceptic or a believer, we hope you have a brilliant and memorable night with us. We look forward to welcoming you to the event.

Antwort von Haunted Houses Events Ltd

5. März 2026

Hi WL,

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear that you had a great night with us at Falstaff’s Experience (Tudor World) in Stratford-upon-Avon.

Sian and Tracey will be delighted to hear your kind words. Our hosts always aim to create a relaxed and welcoming atmosphere, particularly for guests who are experiencing their first ghost hunt, so it’s great to hear they helped you feel comfortable and enjoy the evening from the start.

You’re absolutely right that paranormal investigations don’t always come with dramatic bangs or obvious activity. Often it’s the quieter, unexplained moments that make people pause and take notice — especially for those who arrive with a healthy dose of scepticism.

We’re really glad you enjoyed the experience and that you’d recommend giving it a try. It would be a pleasure to welcome you back on another investigation in the future.

Thank you again for joining us and for sharing your experience.

Kit Key, Events Coordinator
Haunted Houses Events

Antwort von Haunted Houses Events Ltd

5. März 2026

Hi Martin,

Thank you for such an incredible review. We’re really pleased to hear that your night at 30 East Drive – The Black Monk House was such a memorable experience.

Paul and Lysa will be absolutely thrilled to read your comments. They’re both fantastic hosts and take real pride in making guests feel comfortable, especially when investigating somewhere as intense and well-known as 30 East Drive. Creating that relaxed atmosphere where complete strangers can quickly feel like a team is exactly what a good investigation night should feel like, so it’s great to hear that came across.

30 East Drive has a reputation for a reason, and it certainly sounds like the house didn’t disappoint on your visit. The landing area in particular has produced some very interesting moments over the years, and experiences like the ones you described are exactly why so many people return to the house again and again looking for answers.

It’s also great to hear that you pushed yourself outside your comfort zone during one of the experiments. Those moments can sometimes be the most powerful part of the night, and it sounds like it made the experience even more meaningful for you.

Staying overnight at the house often adds a whole new layer to the experience as well, and it seems the house still had a few surprises left for you after the main investigation had finished.

Thank you as well for your continued support of Haunted Houses and for booking more events with us. We really appreciate it, and we’ll certainly pass your kind words on to Paul and Lysa.

We look forward to welcoming you back on another investigation soon.

Kit Key, Events Coordinator
Haunted Houses Events

Antwort von Haunted Houses Events Ltd

5. März 2026

Hi Chantell,

Thank you for your fantastic review. We’re really pleased to hear you had such a memorable night with us at Old Nick Theatre.

It sounds like the evening certainly picked up once the activity began, and experiences like the ones you’ve described are exactly the kind of moments that make an investigation so exciting. The Old Nick Theatre has produced some very interesting activity over the years, so it’s always great to hear when guests witness things they simply can’t explain.

Chris will be really pleased to read your kind words as well. Our hosts always aim to make sure the night runs smoothly, safely and, just as importantly, that everyone has a great time along the way. It’s lovely to hear that the group had such a laugh together while still experiencing some intriguing moments during the investigation.

Thank you as well for recommending the experience to others. You’re absolutely right — on a ghost hunt you never quite know what the night might bring.

We look forward to welcoming you back on another investigation soon… and hopefully another night with your “bro” Chris!

Kit Key, Events Coordinator
Haunted Houses Events

Antwort von Haunted Houses Events Ltd

5. März 2026

Hi Erica,

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear that you and your daughter had such a brilliant first ghost hunting experience with us at Wymering Manor.

Wymering is a fascinating location with a long history of reported activity, so it’s always exciting to hear when guests experience things they can’t easily explain. It sounds like your group had a very interesting night.

We’re also glad to hear that the team helped make the evening special for you. Our hosts work hard to create a welcoming and enjoyable atmosphere for everyone, especially for those attending their very first ghost hunt.

It’s great that you’re already planning to come back again, and hopefully next time you’ll be bringing even more people along to share the experience with you.

Thank you again for joining us and for sharing your experience.

Kit Key, Events Coordinator
Haunted Houses Events