I have purchased a number of hats previously from this company. Everything was fine until I returned an item and asked for a refund. All of a sudden my emails are not being answered and it's been 2 we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I live in the UK and had to pay over £50 in customs charges, and yet they have not sent me my refund for this. They warn you about a slight delay, but my order took weeks, and they assured me any cust... Mehr ansehen
Hat was alright but had to be returned. All fine, except you don't get a refund of original postage (okay, seems sort of fair even if the postage is pretty extortionate), but you have to pay for the r... Mehr ansehen
I ordered before I viewed Trust Pilot UK so was naturally resigned to something happening with transaction (Euro review site 'trustedshops' reviews do fair much much better). However, I ordered a Eisb... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
As an online shop for headgear, Hatshopping.co.uk offers its customers an extensive range of hats, beanies, flat caps, baseball caps, bandanas and many other trendy accessories.
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Scmmer shop will take your money and…
Scmmer shop will take your money and send you nothing but a fake tracking number. DO NOT BUY FROM THEM. They are not in England and if you do ever get something and need to send back the cost will be more then the hot. Avoid avoid avoid at all cost.
Worlds worst online shop
This has to be the world worst online shop. Was told my item would be 3 working days. 2 weeks later I'm still waiting. Was given a fake Royal mail tracking number that was completely useless. What ever you do. Do not buy from this scammer shop
Had to open a PayPal case to get my money back
AVOID AVOID AVOID!
AVOID AVOID AVOID!! THEY SAY THERE UK BASED BUT THERE NOT - ANY RETURNS GOTO GERMANY AT YOUR EXPENSE AND YOU HAVE TO SIGN 3 COPYS OF CUSTOM FORMS IM NOW £15 DOWN FROM BUYING A HAT THAT I RETURNED NEVER AGAIN .......FALSE AND MISS LEADING COMPANY ...AVOID
Still have no response for my email and…
Still have no response for my email and cannot call either will lay a charge of fraud with the bank.
Really bad bad bad service
Terrible company - pay with Paypal only…
After returning a poor fitting flatcap to Hatshopping at my expense, I then spent a lot of time chasing a refund which never came. Conflicting messages on the return form led me to send the package to Germany instead of UK (scanning or using a return code generates a Germany return address). Eventually they confirmed receipt of the hat but ignored repeated requests for a refund. Thankfully I paid via Paypal and Paypal decided in my favour
Great service and really lovely hat my…
Great service and really lovely hat my son thinks it is brilliant. Do not know what all these awful reviews are about but I had absolutely no problem, hat arrive within the stated time and was really well packed, would not hesitate to order from this Company again.
Not good experience
Ordered and paid for goods
Cannot get a response from them regarding my orders whereabouts
Think it’s time to contact my bank
Very frustrating
Bought a Lipodo Corduroy hat
Bought a Lipodo Corduroy hat. It is very poor quality and I'm not impressed. Can't be bothered to take advantage of the 100 day return as you have to pay return postage which will likely be a large amount as it was shipped from France. Made in china though but this wasn't made clear in description. Will probably give the hat to my child to play with rather than gift it as intended (it's really too shoddy to give anyone as a gift) as its more like a costume hat than a real hat. Would not use this company again. Poor customer service also as no-one replied to my query regarding shipping times
A positive experience!
Thought I'd let people know of my experience. After buying a Kangol cap (on 8/12/21) for an xmas present, I panicked after reading some experiences on here!
Anyway, the cap arrived today (16th) via Royal Mail, in perfect condition (inside a flat box) and within the 5-7 *working* days timescale.
Buyer Beware
Wish I could award zero stars. This company takes your card details, hence your money then tells you a day later your card has been declined. Now I worry my card has been used by third party. They may well be crooks.
Only 2 sizes, and the 'adjustment' elastic is a very poor design.
Took a while to arrive (knew it wasn't coming from the UK), but a nice hat very well packed in a custom made box.
The only issue I have is that the hat (Boston pork pie) is sized in M (56-57cm) and L (58-59). As I'm a 58, ordered the L. The hat is massive, and on inspecting the label affixed to it, it covers 58-60cm! There is a bit of narrow elastic inside for adjusting the size, but it's far from ideal, as both ends are about 4" apart, so doesn't cover the entire inside of the brim. Looking at the reviews for return policy, may well end up losing it and more money trying to send it back!
Very long delivery times
There seem to be more and more of these popping up on the internet... companies in Europe selling into the UK by trying to seem like a UK based company. Hatshopping.com is a french retailer that publishes a UK phone number and gives the impression of being a UK company. It is not.
I ordered a hat to take on holiday thinking 2 weeks was plenty of time to get it delivered. It was supposed to be delivered in 5-7 working days. I ordered the hat on 11th October, it is now 1st November with no sign of a delivery. I've been on holiday and returned.
I now have to pay for the return when my hat does turn up and try to claim it back from Hatshopping.com.
Lovely hat, really pleased
I read reviews for this company AFTER ordering from them which made me very nervous. However, I am pleased to say I have been delighted. My hat is just lovely and a great size and it was beautifully and robustly packaged. The only thing is it took 8 working days to arrive instead of the 2-3 advertised but overall I'm relieved to be delighted with my purchase!
Based in Germany
Excellent service, secured packaging and quality trendy hats, quick delivery to UK, I have used them a few times and have had no issues at all, highly recommended.
NOT BASED IN THE UK
I, like a majority of people seem to have been tricked by the name of the website.
With a name like "Hatshopping.co.uk" you assume that they are based in The UK. This is not the case.
They are based in Germany. This isn't really a problem until you want to return something, which isn't free. My hat to return cost £14. On top of the £4 delivery to receive it.... almost £20 for a hat I did not want. Not cool.
On top of this, the delivery times are shocking. Not really their fault we've left the EU but not exactly clear when you order it'll take a while. Oh well, you live and learn.
Hi .This company is not in Uk !!
Hi .This company is not in Uk !!! They are using co.uk but they are not. Be aware when you order the delivery or refund takes long 😎
A little Late but worth the wait.
I ordered and paid for my hat on 17/06/21 and tracked my package. It left France on 19/06/21, it then left the International processing on 20/06/21. But instead of coming to Bedford it was sent to Falkirk Delivery office in Scotland and was delivered and signed for on 22/06/21 by some unknown person. At that point I called Royal Mail who confirmed where it was delivered but couldn't explain why and asked me to speak to the seller.
I kept on trying their number persistently for 3 days from 22nd- 24th I also sent an email but didn't get any response. I eventually got through on the 24/06/21 to a very nice person on assured me that they would look into the issue and advised my to call back by 30/06/21 if i didn't get any response.
Well this morning 29/06/21 I got my package. So although it took a little bit longer and I did have to quite persistent. I am happy with the quality of the product and their customer service (when I eventually got through)
They are not a scam as some people will want you to think. I believe they just need to sort out their delivery process.
Don’t ever shop with them
Don’t ever shop with them, They’ve taken my money but haven’t sent the product... they have ignored my messages and I can’t get through to them on the phone... I’m so angry that I’ve managed to find an Indian company that will hammer them with bad reviews haha. Complete scam
Never received products paid for
Bought and paid two hats but never received them. – Never had an order confirmation, and no reply from them after I messaged to ask what was happening. I've opened a dispute in PayPal as can see this isn't a one-off.
I never received my order
I never received my order and they are now ignoring my emails about it. I've had to open a dispute through PayPal. DO NOT shop with these guys.
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