I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen . Harvey Norman wa... Mehr ansehen
Unternehmen hat geantwortet
Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX Brierley Hill, Dudley, GB
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I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen . Harvey Norman wa... Mehr ansehen
Unternehmen hat geantwortet
Mario and Demi have been really helpful in purchasing a new MacBook, including price matching and support with setting up the laptop and finance options. Offered us a fantastic deal with add ons inclu... Mehr ansehen
Unternehmen hat geantwortet
Honestly breath of fresh air. The decision to go with heavy norman was made easy due to other bed companies not being up to scratch in my eyes with the service. Brand in merry hill Dudley branch was... Mehr ansehen
Unternehmen hat geantwortet
We had Mario helping us find my friends macbook for uni, he was so lovely and helpful, and even provided her with extras which wouldn’t normally come with the product. Thank you so much for such a goo... Mehr ansehen
Unternehmen hat geantwortet
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX, Brierley Hill, Dudley, Vereinigtes Königreich
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Hi there, What a nice experience! The staff, Jayden kindly and professionally helped me gain information about the product and then offered me a good price :)
Many thanks, I hope to be there again.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
We had mario helping us to find the right laptop for my friend, he was very helpful and kind. He even provided her with free extras, will be shopping from here again!

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
We had Mario helping us find my friends macbook for uni, he was so lovely and helpful, and even provided her with extras which wouldn’t normally come with the product. Thank you so much for such a good experience.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Muhammad helped in the process of purchasing a new TV. He listened to our needs and was knowledgable about the products. Wasn’t too pushy. Good experience

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Went in today to look at beds and as we were trying a bed out the very attentive Des came along with pillows for us to use. Des gave us some information about the beds then left us to browse. She was kind, knowledgeable and not at all pushy which is what I like.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Mario was the reason we purchased.
Really helpful and personable.
Great customer service.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Excellent service! Sarah was most helpful and there was none of the hard sell. She was very professional.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Iv brought items from here and iv been very happy with items iv brought
But the truth is the staff are the ones what make me return to the shop in MERRY HILL CENTRE
Amazing lovely helpful professional plight Got to say in the electrical department OUTSTANDING
Offered a coffee today to show off the new coffee pod it was lovely the lad there went out of his way for me and made me a latte from another coffee machine my husband had a pod coffee they were lovely thank you to all staff iv spoken to you all deserve to have a job there
Big smiles all the time thank you
Keep it up 100 % 5 stars
Management wow thank you specially today Saturday so extremely understanding

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Over the moon with the service today at merry hill by Gary & Alishbah.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Great customer service from Mariah helpful with everything we needed tablets phones and was very patience.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Mario made service quick and easy
DREAMS

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Honestly breath of fresh air. The decision to go with heavy norman was made easy due to other bed companies not being up to scratch in my eyes with the service. Brand in merry hill Dudley branch was fantastic, and so accomodating to my wife and myself. Can't give the guy enough praise, and helped us get the right deal. Thank you for your help brad, genuinely cannot fault your assistance at all
Coming in a following day, he had also passed on all the details of the conversation to Des at the merry hill branch who was welcoming and knowledgeable about everything myself and brad. EXCELLENT SERVICE, I hope there is a rewards system for great service

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen .
Harvey Norman was very different. I was served by a delightful young man called Jayden who asked intelligent questions regarding my viewing habits , and then made very good suggestions based on what was right for me, not because of prices. Because of Jayden’s excellent service I purchased a new TV and sound bar.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Mario and Demi have been really helpful in purchasing a new MacBook, including price matching and support with setting up the laptop and finance options. Offered us a fantastic deal with add ons included, super friendly more than happy to answer any questions! Could not be happier with the service I have had!

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Staff were supportive and helpful in providing advice
Mario is amazing

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
We needed to replace our old Miele washing machine for which we had a replacement plan but wanted to view the options available in person rather than just online.
The Merry Hill branch carried a full stock range and the sales assistant Danyal Ali was extremely helpful in demonstrating the characteristics of the model range demonstrating his knowledge and providing advice suitable to our circumstances and deserves a mention as we purchased under our plan

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Ordered a tumble dryer which took over 3 weeks to a arrive. Then arrived broken, called the driver to come back to collect as advised by store for them to say no they are over 1 hour away, they left my property 20 minutes before hand. No collection available for another 4 weeks, no apology or offer of compensation or a send a new machine asap.
Ended up using the items warranty which was done very quickly but no help from the store itself.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Demi was incredible had lovely customer service and was honestly
incredible.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
Purchased a laptop recently from the Merry Hill Flagship Store and found excellent customer service given by Demi, Mario and Jordan. Demi was so nice/ professional answering any questions I had regarding the products.
Well done.

Antwort von Harvey Norman United Kingdom - Flagship Store Merry Hill
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