Haru Bewertungen 

504
•
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Downloaded today, Haven't used yet, but reading reviews, "Evri sending parcels all round the countryside, Haru kept customer up to date", ! Don't people track their own parcels? I certainly do....... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Horrible experience with Haru. They claimed to have sent the money through but more than a week of the payment confirmation, it still hasn't reflected. Seems like a big fraud company. Plus, the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought a really unique piece for an affordable price on Haru. Super fast shipping to France (without customs taxes) packaging, customer service: 10/10. I strongly recommend. My best choice for thr... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Send parcel 2 weeks ago,12th of February received email it was received and going through the inspection, few days later i saw it's already done and i was pretty happy with amount they offered, but f... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Second-Hand-Kleidung

Vom Unternehmen geschrieben

Haru is the quickest way to to sell your clothes for cash. Upload your items in seconds, not minutes. Get paid in days, not weeks. Download the app to start selling in seconds!


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

504 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(504)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

There was really big stains all over…

There was really big stains all over the top up the back and they were so notice able

2. Oktober 2023
Haru-Logo

Antwort von Haru

Hey Danielle, could you reach out to us about this? We would love to get it sorted for you! You can get us on any social platform or help@responsible.us

Bewertet mit 1 von 5 Sternen

Silly offers

Honestly they say that they reply within 24h and it is not true, I have been waiting for days, and when they finally decided to send an offer of 32£ I asked for which of the items this offer was for and they told me that it was for both of the items that I wanted to sell (17£ for a Gucci polo and 15£ for a Gianni Versace T-shirt). When I let them notice that the price was ridiculously low they didn’t even bother to reply anymore on WhatsApp.

3. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Originally impressed but now disappointed

I was a little nervous in case the products I ordered would not be in as good a condition as described and/or maybe arrive unclean or smelling of smoke. I was satisfied that the items were in the like new/very good condition as described, and they all looked and smelled clean. They were also individually wrapped in plastic - not great for the environment - but made it feel like I was buying brand new clothes from an online retailer. On the negative side, I emailed Haru with a query immediately after placing my order but I received a message to say that my email wasn't delivered. That was worrying as it was the first time I ordered and thought the website perhaps wasn't reliable/trustworthy. I also didn't receive a dispatch notice within a couple of days of ordering so that made me more nervous but I was then very surprised to receive the delivery within two working days of placing my order. I received the dispatch notice two days after I received the items. I had to return two of the items and had no problems at all with the email address provided for returns. The communication about the returns was also efficient. Overall, I was impressed with the clothes I ordered. If I didn't have the issue with using the 'hello' email address, I would have given five stars. Additional point 18/11/2023: Reduced to 3 stars as I went back to look for more clothes and it seems that the website now doesn't allow you to filter based on clothing size, condition, etc. It takes much longer to look for suitable items so this is very disappointing.

16. September 2023
Bewertet mit 1 von 5 Sternen

Only received half my order

I ordered over £400 pounds worth of clothing Order number 2818. I have only received one out of the two items that I purchased, customer service may as well not be a thing, they clearly do not read emails as I have sent around 10 at this point. Just poor all round.

18. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Order not received although acknowledged.

My order was acknowledged but I never got confirmation of dispatch. Order number 2812 - in case they read this. It is now two weeks. I have tried to contact Haru but the email address does not work. I also got a friend to check. Is Haru still in business? I can’t find another way to contact.
I would give zero stars if I could.

11. September 2023
Bewertet mit 5 von 5 Sternen

Eaay

Eaay, quick service and a fair price. Will be usuing again so defo recommend.

12. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing and stress-free Buy Back seller experience!

I had such an amazing and hassle-free Buy Back experience recently with Responsible Fashion. Selling my items to them was so easy from start to finish and the team was very responsive and helpful, so communication regarding anything I wanted to ask was top tier and quick! Shipping my items to them was a breeze as they provided a free shipping label once I accepted their good price offer and sold my items to them. And just today, I promptly received my payments. I can't recommend this platform enough! Go on and try it today.

11. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very good company to use

Having bought and sold with Responsible, all have been very good experiences. Buying is easy, returns are easy, selling is easy. Selling: Use the online web form. Get an offer on whatsup within 24 hours Say yes, use the link for the postage label, get it printed, put it your package, put it in Evri post and wait. Once arrived at Responsible they will look the items over. Then the payment is made fast within 24 hours, way less in my experience, payment was made within a couple of hours. Each item is paid for separately.
Offers to buy can be on the smaller side but if you want a quick injection of cash and not have to deal with ebayers or depoppers and their massive fees it is perfect.

31. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad experience so far…

I have ordered items a week ago I paid for express shipping the order was for £101.35 and the the order has still not been fulfilled I don’t like to leave negative reviews but I have tried to email Haru but it don’t go through say’s address can’t be found so I am trying this to see if I can get an response?

26. August 2023

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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