Harper James Bewertungen 

235
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We couldn’t be happier with the support we’ve received from Harper James. From the outset, the team has been incredibly supportive, approachable and professional, making us feel in safe hands thro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was wonderful working with Harper James, especially Sam Paxton who was working on a lease matter with a GP Surgery and the ICB. Through all the bumps in the road Sam and Harper James proved to be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have partnered with Harper James for quite some time now and have consistently had a fantastic experience. Most recently, we worked with Talitha, who was absolutely exceptional. She kept us complet... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Abdi Ebrahimi ​​​​ Partner ‑ Commercial Property Development Harper James has done a wonderful job for us in a complex negotiation involving a planning application. I trust him 100% and his professi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anwaltskanzlei

Über Harper James

Vom Unternehmen geschrieben

We believe every business - no matter its size - deserves access to top-tier legal support.

Our mission is simple: to make expert legal advice affordable, flexible and tailored to the needs of growing businesses across the UK.

With service plans for every stage of your journey, quality legal advice is always within reach. And unlike traditional law firms our pricing is clear – no surprises, no hidden costs. Explore our Engage, Enable and Extend plans on our website.

It’s not just our pricing that sets us apart. We offer exceptional advice from senior lawyers, most of whom have worked at top 100 law firms and in-house, with an average 17+ years' experience. From commercial law to employment disputes, we make sure you're covered, always prioritising your business goals.

Together, we’ve proudly supported thousands of businesses across the UK, from start-ups to scale-ups and beyond. We’re here for you through every challenge and opportunity, making sure you have the legal support to thrive.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

235 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4.6

Alle Bewertungen

(235)

84 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Outstanding legal support; agile, pragmatic, and highly collaborative!

Working with Harper James has been an absolute game-changer for our startup. Having access to top-tier corporate, commercial negotiation, and dispute resolution support under one roof has given us immense confidence as we scale.

What truly sets them apart is the quality of their individual lawyers. Unlike traditional firms, they show a genuine willingness to listen and deeply understand our business goals, budget, and culture. This translates into incredibly pragmatic, commercial solutions rather than just rigid legal jargon. Whenever complex roadblocks or negotiations arise, their response is swift and highly effective. They deliver the heavyweight caliber of a traditional firm but with the transparent pricing, agility, and entrepreneurial mindset that startups actually need. It truly feels like working with an extension of our own team!

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you so much Paulo, we're blown away by your kind feedback. We constantly challenge ourselves to deliver the best legal advice and client service to entrepreneurial businesses like yours, so to hear we're getting it right means a lot to us, and we hope to continue supporting you on your journey.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Extremely knowledgeable

Extremely knowledgeable, responsive, and approachable. Everything you’d want from your legal counsel.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you Andrew for taking the time to leave such a positive review. Hearing how much our support helps is extremely rewarding for us all.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 1 von 5 Sternen

DO NOT USE THIS LAW FIRM

DO NOT USE THIS LAW FIRM - they do not do work properly, give incorrect advice, and will mess up your legal case. BEWARE.

EDIT: They are so useless they cant even track their own customers. I was a customer of this law firm and they messed up my case totally , they cannot even track hours or do basic paperwork! And I suspect their good reviews here are not legit

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for sharing your feedback. We’re sorry to read your comments, as this does not reflect the experience of the vast majority of our clients or the standards we hold ourselves to.

Unfortunately, we’re unable to identify you as a client from the information provided, so cannot verify or look into the circumstances you describe. We have asked you to provide further details so that we can better understand your concerns. You can do this through Trustpilot or please contact us at clientservices@harperjames.co.uk with further information.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

An excellent service from Harper James…

An excellent service from Harper James from start to finish, and in particular from Gemma Pickavant. Gemma's advise and guidance was invaluable and we felt very well supported throughout the process.

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your lovely review, Rob! We’re so pleased you felt well supported throughout, and we’ll be sure to pass your kind words on to Gemma.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Recommended!

We've been using Harper James for several years now and they are excellent. Very responsive, great friendly team, good quality work and reaosnably priced. What more could you ask for? Recommended!

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you so much for your kind words and continued trust over the years, Keith! We’re pleased to hear the team has been responsive, friendly and good value. Your recommendation means a great deal to us.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

One-Stop Legal Shop

Harper James helped us with several legal matters during the last year. Each solicitor we dealt with proved to be highly competent in their specific legal area. Their work reflected the high standards of a legal services company the client is looking for: accessible, responsive, experienced, and reliable. Our cases were quite complicated. At times, they required these people to join forces and share their specific expertise towards a satisfactory outcome. The efficiency and consistency were very reassuring. Our major case of the requisition of a commercial property was a lengthy and complicated one. It was an old building, and every historical building issue stood as an obstacle. It was very difficult to find our way through the legal minefield of regulations and compliance. Alex Curtis was our solicitor; we found him open, realistic and easy to communicate. Each step he took reflected his working style of efficiency and integrity. We found his approach logical and understandable with no time to lose. His liaisons with the lender, the local authority and the accountants were vital for the first-hand information and saved us a lot of worry. In the face of tremendous difficulty and pressure, we could see the steady progress that kept us hopeful. We would like to thank Alex publicly for his steadiness and professionalism, which resulted in a satisfactory completion of the matter.

26. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you so much for such a thoughtful review, Lora! We’re pleased to hear that you felt supported throughout this complex matter. It’s especially lovely to see Alex recognised for his steady, practical and professional approach. We’ll be sure to pass your kind words on to him.

We’re very grateful for your trust in us and happy we could help bring the matter to a successful conclusion. We look forward to supporting you again in the future.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Great support

Have generally had great support from HJ - they are my go-to when I have a commmercial/ employment law query/ clarification that I need sorting out.

Have had great support from Sean, Samantha, Sarah and Fozia. Would recommend.

27. Februar 2026
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Antwort von Harper James

Thank you so much for your kind words and recommendation, Laura. We’re really pleased to hear that Harper James has become your go-to for commercial and employment law support.

It’s great to know that Sean, Samantha, Sarah and Fozia have all been able to help, and we’ll be sure to pass your lovely feedback on to them. We look forward to supporting you again whenever you need us.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Excellent experience.

Yes, you can have excellent experience with lawyers! They understood our requirements quickly and did the job efficiently.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your kind review, Aleksandra!

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 2 von 5 Sternen

Pricey

They were quick to respond to my initial enquiry but I was over quoted. I was advised the costs would outweigh any benefit to me. I appreciate the honesty and not getting the hard sell, but I ended up going elsewhere, and my issue was resolved very quickly and affordably. I think some things are too small fry for them, but that didn't stop them from adding me to their mailing list!

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for taking the time to share your experience. We’re pleased our team responded quickly and that you appreciated the honest assessment that the likely costs might outweigh the benefit in your situation. We always aim to be clear up front about where we can help, how we work and what the likely costs may be. While we regret we weren’t the right fit on this occasion, we’re glad you were able to resolve your issue quickly elsewhere.

Just to clarify on communications, we sent an automated follow‑up to your enquiry but you were not added to our main mailing list. If you would like us to check or remove any contact details from our records, please contact clientservices@harperjames.co.uk and we will be happy to assist.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 1 von 5 Sternen

Misleading On Boarding and very poor value for money

I instructed Harper James Solicitors in relation to a commercial dispute. Based on my experience, I would recommend that others seriously consider using an alternative firm.

From the outset, there was a clear mismatch between what I understood I was purchasing and what was ultimately delivered. I initially requested a one-hour strategic consultation to understand my position. I was informed that an upfront payment equivalent to eight hours was required, but it was clearly explained to me by the salesperson that any unused time would be refunded following that initial consultation.

On that basis, I proceeded.

In practice, this is not how the matter was handled. The work undertaken did not begin with a focused consultation. Instead, time was spent reviewing materials and requesting further information before any meaningful strategic discussion took place. As a result, a significant portion of the prepaid time was consumed before I received clear direction.

There were also repeated requests for information that had already been provided. When I highlighted this and resent the information, the response I received was dismissive in tone, along the lines of “I’ve got it now,” which did not reflect an appropriate standard of client care given the circumstances.

More concerning was the amount of time charged relative to the work carried out. From my perspective, a significant amount of time appears to have been spent reviewing information I had already provided, contributing to the rapid depletion of the prepaid hours before meaningful advice was delivered.

In addition, there was internal confusion regarding the agreed budget. I was incorrectly informed that I had nearly exhausted five hours when eight had in fact been prepaid, and I was asked to provide additional funds on that basis. While this was later acknowledged as an error, it raised serious concerns about cost tracking and internal communication.

Ultimately, the core advice I required was delivered in a relatively short call. This reinforced my view that the matter could have been scoped and handled far more efficiently from the outset, without consuming the majority of the prepaid hours.

Overall, the key issues were:
• A mismatch between what was explained at onboarding and how the service was actually delivered
• Front-loading of chargeable time before any meaningful strategic consultation took place
• Repeated requests for information already supplied
• Dismissive communication when issues were raised
• Poor cost visibility and internal inconsistency regarding billing
• Significant upfront cost incurred before clear, actionable advice was provided

This is not a complaint about hourly rates, but about transparency, proportionality, and delivery against what was represented at the outset. Based on my experience, the service did not align with my understanding of what I had agreed to.

For these reasons, I would recommend that prospective clients consider alternative firms and ensure that any scope, timelines, and use of prepaid hours are clearly documented in writing before proceeding.

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for taking the time to share your feedback. We’re sorry to read that you feel dissatisfied with your experience.

While it would not be appropriate for us to comment on the detailed circumstances of a client engagement publicly, we would like to clarify a few points for context.

We have a large and highly experienced dispute resolution team that advises clients on a wide range of commercial disputes, and we work hard to deliver strategic and practical advice while keeping clients informed throughout their engagement.

Our approach to dispute matters, including the scope of the work, hourly rates, estimated time required and charging arrangements, is explained clearly before any work begins. Our records show that you confirmed you were happy to proceed on that basis.

In dispute matters, it is standard practice for lawyers to need to review the relevant documents and background before providing strategic advice and next steps, as meaningful legal guidance cannot be given without first reviewing the relevant materials.

You refer to the length of the call in which the advice was discussed. In practice, the analysis and document review undertaken beforehand is what enables clear conclusions and practical advice to be delivered during those discussions.

During the matter there was a brief internal miscommunication regarding the number of hours already pre-paid. However, the agreed budget itself did not change, the position was clarified quickly, and it did not affect the work undertaken or the time recorded.

We take any client concerns seriously and investigate them thoroughly. After your concerns were raised, we carefully reviewed the points relating to scope, communication and cost updates and did not identify any departure from the approach or budget that had been explained and agreed at the outset.

We remain committed to providing transparent pricing, clear communication and commercially focused legal advice, and we regret that on this occasion you feel your expectations were not met. As the matter is currently being considered further through the appropriate channels, we will continue to liaise with you directly via that process.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Thank you Emily

Emily is very helpful, quick turnaround on feedback for contracts/documents. Proactively she has suggested speaking on a call which is very helpful to discuss topics where there is less clarity and we need to dig more on either side in what the intent or required direction is

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your kind review, Beverly!

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Great service & quick turnaround.

Emily was great, we needed a contract reviewed as a priority, and she turned it around for us within 24 hours of sending the request over. Amazing service.

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your lovely feedback. We are delighted to hear that Emily was able to support you quickly and get your contract reviewed within the timeframe you needed. We really appreciate you taking the time to share your experience.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

I have a dedicated account manager and…

“I have a dedicated account manager, so I just call and they connect me with whoever is the best fit for the job I need doing. The service has been excellent from start to finish

24. März 2026
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Antwort von Harper James

Thank you for your review. We are pleased to hear that your dedicated account manager has made it easy to access the right legal support and that you have had an excellent experience throughout. We really appreciate your feedback.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Efficient and Quick Service

Quick, efficient service with legal professionals that think commercially.

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your positive feedback, Suzanna.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

I have nothing but good things to say…

I have nothing but good things to say about Harper James. Having used the firm on several occasions, everyone in the team is professional, human, and extremely knowledgeable. No legal jargon, just plain English and a very responsive service. For my business this is the legal partner I want to have. Thank you to everyone in the team.

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you so much for your kind words!

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Found their assistance really useful

Found their assistance really useful - they consistently followed up and offered next stage dialogue while awaiting third party variables. Would recommend

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your review.

It is good to hear our support was useful and that the team stayed in touch and kept things moving while other matters were still unfolding. We really appreciate your recommendation.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

A Highly Professional Legal Service

I have worked with Samantha on a complex legal matter and have been extremely impressed with the service she has provided. She has been consistently professional, responsive and clear in her advice throughout the process.

Samantha was always available when needed, often responding quickly and taking the time to explain the legal position and the options available to me. She went above and beyond what I would normally expect, including working outside of normal hours to help move matters forward and resolve the issues we faced.

I would not hesitate to recommend Samantha and her firm to anyone dealing with a legal dispute or requiring clear, pragmatic legal advice.

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

We really appreciate you sharing your experience.

Samantha will be so pleased to hear your feedback. Providing clear, practical advice on complex matters is exactly what we aim to do, and it is good to know her support helped move things forward when it mattered most.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

We’ve had a fantastic experience…

We’ve had a fantastic experience working with Harper James.

As a growing business, having legal partners who are both commercially minded and responsive is incredibly important, and the team at Harper James consistently deliver on both fronts. They understand the realities of running a company and provide clear, pragmatic advice rather than overcomplicating things.

A special mention has to go to Callum, who has been exceptional throughout. He’s been incredibly knowledgeable, responsive, and easy to work with, always taking the time to explain things clearly and making what can sometimes feel like complex legal processes much more straightforward.

12. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for taking the time to leave this review.

It's great to hear that our team has supported your business in a clear, commercial and responsive way. Callum will be especially pleased to hear your feedback. Thank you again for your support, and we look forward to working with you as your business continues to grow.

Kind regards,
Toby Harper, Founder and CEO
Harper James

Bewertet mit 5 von 5 Sternen

Outstanding Service

I contacted Harper James for a quote on some legal services and I had the pleasure of speaking with Ollie Rennie.
Ollie was fantastic from start to finish - he listened carefully, was incredibly patient and worked with me to explore the best options for my situation.
Even though I ultimately chose a different firm for legal representation, Ollie's professionalism and the effort he put into helping me were truly impressive. It's rare to receive such dedicated support with no guarantee of outcome.
Because of the positive experience I had with Ollie, I will definitely consider working with him and this firm in the future.
Highly recommend for anyone looking for thoughtful and attentive service.

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Harper James

Thank you for your kind review, Asmaa.

Our sales team always aim to understand the needs of our prospective clients and guide them through the options available, so it’s fantastic to hear that Ollie provided such a thoughtful and supportive experience.

While we appreciate you chose a different firm on this occasion, we’re grateful for your comments and would be delighted to support you in the future.

Kind regards,
Toby Harper, Founder and CEO
Harper James

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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