Harmoni® Desk Bewertungen 

44
TrustScore 2 von 5

1.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered the standing desk for £199 on 27-9-2023. Emails bounce back, the mobile no. on the website goes to voicemail. Left several messages and no reply. No delivery and I am challenging via my bank.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered a stand up desk on the 04/10/23 after reading some positive online reviews and viewing their Instagram page. I have received no confirmation that my order has shipped and due to the fact... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing design - Simple but effective - really gorgeous. I wanted it more for the functionality, but it kind of looks like artwork or a nice piece of furniture. Helps a lot with carpel tunnel, I get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Shocking! BUYERS AVOID Ordered the Harmoni stand up desk and after using a handful of times the laptop shelf developed a crack. Unable to get any response despite calls and recorded letter to MD ? Wis... Mehr ansehen

Unternehmensdetails

  1. Büromöbelhändler
  2. Möbelgeschäft

Vom Unternehmen geschrieben

Improving work at home or the office. Take a stand and join the standing revolution! Invest in your health with a standing desk and improve your energy levels and mood. We offer FREE Standard Shipping.


Kontaktinformationen

1.8

Mangelhaft

TrustScore 2 von 5

44 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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1.8

Alle Bewertungen

(44)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Poor initial service but great product and follow up communication once alerted on this site

I ordered with express delivery (1-2 days). I live less than a 4hr drive from Manchester where the company is based yet the courier still hasn’t received the order and I have received no reply to an email asking about why the additional express payment has not led to express delivery.

This is hugely disappointing considering the review and support form trusted UK companies like the Guardian

Reading the reviews here I wonder if/when I will event get delivery.

Update - a day after I posted this feedback…

i assume an alert from trust pilot made difference (see below) efficiency of return and delivery was very prompt and much appreciated after this and I am very pleased with the quality and style of the product.

Excellent service once a response arrived so can’t fault that but… the fact that it took a complaint on a public forum to trigger and not my email or just delivering as advertised only bumps the score up to a 3 overall:
5/5 for the product
2/5 for the poor response to direct communication and initial delivery issue

20. Juli 2022
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Nikki, Thank you for reaching out. I've refunded the expedited shipping fee for you immediately and our customer service team will be in touch to make sure you will receive your order in time, too.

Please accept our sincere apologies that this might have caused any inconvenience for you.

Kind regards,
Nathan

Bewertet mit 1 von 5 Sternen

Horrendous service

Horrendous service. Ordered 2 desks, sent only 1 of them. Have tried 4 different ways to contact them and no response. Guess it will have to be a credit card charge back.

Oh - and the one that has arrived is VERY unstable!

22. Juni 2022
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Oliver, I understand your frustration well. I'm very sorry for the long time it took our customer service to respond.

We've made the internal changes. We offered to send you the additional desk and per our conversation on LinkedIn you seem happy to use our Harmoni Desk on a regular basis.

Thank you,
Nathan

Bewertet mit 1 von 5 Sternen

Ordered 1 month ago and still not…

Ordered 1month ago and still not received my order despite a promise it would be shipped by April 1st. Communication is shocking with multiple mails fobbing you off for another few days.

Scam company would not recommend to buy from them

4. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Overpriced and bad customer service

Overall I'm not very impressed with this company. While the design is innovative and clever, I do think that these are overpriced. I ordered an oak desk, and first of all, the stain on it is awful. It is very yellow/orange, whereas on the website pictures it looks very neutral-toned, so they've obviously altered the colors on the Instagram and website. I hate orange wood, so I asked to exchange it for a walnut version, but I missed the cutoff date by a few days, and they still wouldn't let me. I've never had a company not give a few days grace period for an exchange, I think that is really poor customer service. All in all, I'm not happy with the product or the customer service, and the wood is definitely overpriced for the treatment of it. Not happy.

6. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't buy this, very unstable, laptop falls off!

Don't buy this. It is very, very unstable. I did everything with customer service to have the base of the desk adjusted. But didn't help. that was the end of customer service. It is so unstable, that in the end the laptop fell off and broke. Cost me 1000 euros to buy a new one. So very, very disappointed and also the customer service doesn't believe it is unstable.

18. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

So disappointed

I am very dissatisfied for a number of reasons. First of all the finish is terrible. The wood is splintery, unfinished looking, and covered in dust. It's layers of chipboard/particle board. It looks cheap. When I use the mouse and I rest my arm the whole thing shifts forward and I'm afraid it will collapse. My box came with no assembly instructions or paperwork at all. I had to go to Youtube for an unboxing video to see how they assembled it. Even properly assembled, I can't use it without engaging my whole arm, because if I even rest it for a moment the whole thing shifts towards me. This is not at all what I was hoping for when making such an expensive purchase. Worst of all, their return process is no good. They are charging $20 for the return, if they even approve it. It is not an automatic process, they have yet to get back to me about it. I could be out over $200 for scrap pieces of plywood. Also, I tried to submit this review on their website and it did not get put up. They only allow positive reviews on their website. Sorry for the harshness. I was so excited about this purchase, and then terribly disappointed.

17. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This design was exactly as advertised

This design was exactly as advertised. A really excellent portable design which can be tailored to an individuals height. As long as it sits on a stable desk with a suitable footprint the slots give ample flexibility for different heights and collapses into a very transportable set of planks

12. August 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Mark,
Thanks so much for your feedback and support! Really great to hear that the Harmoni desk is working well for you.
Best wishes,
Lucy from Harmoni

Bewertet mit 5 von 5 Sternen

Great stand up desk

I love my new stand up desk from Harmoni. It is nice looking, very adjustable and comfortable to use. Their service was exceptional.

10. August 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Victoria,
Thanks so much for sharing your experience! So glad that you are happy with the Harmoni desk.
Best wishes,
Lucy from Harmoni

Bewertet mit 2 von 5 Sternen

Disappointing product - very light and bounces as you type

Received my Oak sit and stand today. Not very heavy wood and poor quality. Shelves are not 100% stable as they bounce when you work. Very difficult to move slats up and down when your Mac is on top. Sending it back today. Very disappointing product. Ive bought three different style ones for the office where were half the price and they are heavy, sturdy and easy to use. Not worth the price tag im afriad.

9. Juli 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Rebecca,
Very sorry to hear about this. If there is anything at all that we can assist you with please contact us at support@harmonidesk.com.
Best wishes,
Lucy from Harmoni

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service: had small issues when purchasing my product and Julie helped me promptly and in a successful way.
Received my product and I am very happy with it and with the fact it is a sustainably produced item.
Thanks a lot!

7. Juli 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Miguel,

Thanks so much for sharing your experience! I am sure Julie will be very happy to hear your feedback. We are really pleased that you are enjoying using the Harmoni desk!

Best wishes,
Lucy from Harmoni

Bewertet mit 5 von 5 Sternen

J'adore mon bureau debout-assis !

Étant écrivaine, je passe toute ma journée à l'ordinateur et j'ai pu remarquer que je prenais de mauvaises habitudes posturales et que ma santé se dégradait car j'étais trop souvent en position assise.
Avec ce bureau, associé à la méthode Pomodoro, toutes les 30 mn je change de position sans même avoir besoin de déplacer les tablettes : lorsque je suis en position assise, j'ai mon clavier sur mon bureau fixe et l'ordinateur sur la tablette située au deuxième cran de mon "échelle" Harmoni, et lorsque je passe en position debout, je pose mon clavier sur cette tablette et mon ordinateur sur la tablette située face à mes yeux.
Il m'est aussi arrivé d'enchaîner plusieurs heures debout d'affilée, sans aucun problème.
Le bois est de très bonne qualité, l'assemblage très facile et le tout est vraiment plaisant à voir.
J'ai été livrée très rapidement et gratuitement comme il s'agissait de la période de lancement.
Je recommande chaleureusement ce produit.

15. Juni 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Bonjour,

Merci pour vos mots aimables et passionnées !

Nous sommes extrêmement fiers de l'Harmoni Desk et nous sommes ravis de pouvoir le partager avec vous. Une mauvaise posture est à l'origine de ce qui nous a motivés à concevoir un produit tel que celui-ci. J'aime la façon dont vous utilisez le bureau pour la technique Pomodoro. Bien qu'il n'ait pas été spécifiquement conçu dans cette optique. La possibilité de s'asseoir et d'abaisser son ordinateur portable sur la tablette inférieure est une très bonne utilisation du bureau - nous sommes heureux que vous l'utilisiez dans les deux cas !

Une fois de plus, je vous remercie beaucoup pour votre belle critique et si je peux vous aider à tout moment, n'hésitez pas à me contacter.

Bien a vous,
Lucy de Harmoni

Bewertet mit 2 von 5 Sternen

Tips easily when I'm sitting down.

This looked like a great idea in the ad, but it's not as well thought out as I had hoped. First of all, it's bigger than I expected. The base measures 15" x 13.5" (38 x 34.5 cm), so it didn't fit where I planned to put it, but I found a suitable place. And at its lowest setting, the keyboard level sits 6 inches (15.2 cm) above the desk height, which is too high for a keyboard when I'm sitting down, but the keyboard works fine underneath on my desktop. Overall, with the keyboard platform at its lowest setting, it takes up about 26" (66 cm) from front to back, and is 31¼" (79.4 cm) wide.

I plan to use it for both standing and sitting. (Standing wakes me up when I get sleepy after lunch, but my feet get sore within an hour.)

It's surprisingly sturdy when it's assembled. There are notches carved into the base board and both hanging shelves that keep things from slipping, so it never feels flimsy or cheap. Nothing jiggles in place.

The biggest problem is that when I have it set up for sitting, it tips over very easily, and I kept accidentally dumping my laptop on the floor! I have stabilized it by hanging a 2½ pound (~1kg) weight from the top hole. When I'm sitting, I put the heavier keyboard platform near the top, which also improves the balance.

It's more stable when I'm standing, but it's still not as stable as I would like, so I leave the weights in place.
The top platform sits 26¾" (68 cm) high at its highest position, which is higher than I need, so it will accommodate taller people easily.

I do like how easy it is to rearrange it when I need to switch, although it only works for a laptop. I wouldn't put an iMac or external monitor on it. (My external monitor stands next to it.) Now that I have it stabilized, it works for me as both a standing and sitting desk, although the weights I'm using look ridiculous.

5. Juni 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Miguel,

I am very sorry to hear that you are having difficulty with your desk. Please may I ask you to send a photo of your setup to support@harmonidesk.com? We'd be happy to advise on the stability.

Best wishes,
Lucy from Harmoni

Bewertet mit 5 von 5 Sternen

Super godt produkt

Super godt produkt. Super hurtig levering.

9. Mai 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hej Søren,

Mange tak for at dele din feedback! Dejligt at høre, at du er tilfreds med dit Harmoni -skrivebord!

Bedste ønsker,
Lucy fra Harmoni

Bewertet mit 1 von 5 Sternen

Undelivered order - No response from Support team

I made an order 7 days ago with DHL 1-3 shipping and I still didn't receive it. I have contacted their Support team by e-mail 3 times already but so far no one has replied to me. I have been charged 269EUR already. Today I've sent another e-mail asking for a refund. Can someone advise if they were able to get the money back?? And how? Thank you.

5. Mai 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Laura,

I am very sorry for your experience here. I believe that you were refunded and given a discount code for use on any future order to account for this delay, but please do let us know at support@harmonidesk.com if there is anything else that we can assist you with.

Best wishes,
Lucy from Harmoni

Bewertet mit 3 von 5 Sternen

Disappointing experience for user needs, onsite reviews not transparent.

I decided to purchase Harmoni Standing desk last year after reading the FAQ section and reading reviews.

Unfortnauntly, it has not been a great experience and sadly a waste of money that I couldn't really afford to waste.

While this item might be good for laptop users or those with a large work-space, I would not it recommend for monitor users or those without a secondary space to work as the desk takes up a lot of room if you need your desk for multiple uses like I do. As a desktop user, I have no other place to put I, so I have landed up still sitting anyway. Yes, it's storable, but I didn't buy it so I could store it away 90% of the time...especially as our small apartment doesn't have any storage space.

It also scratches easily so not really possible to resell to try to recoup some of what I had spent on it (proportionally to the number of times I've used it), and sadly that just means more waste of natural resources and money! Yes, I can donate it, but I am now still out of pocket and back at square one with regards to a standing solution that works for a small home-office space within a living area.

I have left two very similar reviews through Harmoni's site and neither has been "approved" - which makes me sceptical of the ethics of the company. Nothing I said was defamatory, simply advising those who have the same requirements as me that this is not suitable. I also had no response from their customer services when I first reached out to them.

Would not recommend

29. April 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Khandiz,

I am very sorry to hear that the desk did not suit your requirements. Please may I ask you to email support@harmonidesk.com with your order number so that we can investigate this for you?

Best wishes,
Lucy from Harmoni

Bewertet mit 1 von 5 Sternen

False promises

I ordered the desk 3/10 based on the website promising immediate shipment. It’s 4/2 and no desk. They claim the desk was shipped but keep lying about the details and are unable to provide shipping information. Buyer beware!

2. April 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi Katy,

I am very sorry to hear about your experience here. I know that we did, very unfortunately, experience some delays earlier this year due to Covid, but I can assure you that we would never lie to our customers. I hope that you have now received your order but if there is anything else that we can assist you with please do not hesitate to contact us at support@harmonidesk.com with your order number and we would be happy to help.

Best wishes,
Lucy from Harmoni

Bewertet mit 1 von 5 Sternen

Endnu ikke modtaget min vare endnu

Bestilte for mange uger siden, har hverken fået ordrebekræftelse eller andet. Det virker som et scam.

23. März 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hej Thomas,

Jeg er meget ked af at høre om dette. Jeg kan desværre ikke identificere din ordre. Jeg håber, at du nu har modtaget din pakke, men hvis der er andet, vi kan hjælpe dig med, kan du sende en e -mail til support@harmonidesk.com med dit ordrenummer, og vi vil med glæde hjælpe dig.

Bedste ønsker,
Lucy fra Harmoni

Bewertet mit 4 von 5 Sternen

Beautiful and does not take a lot of place

I like your product because it is beautiful, fits well and does not take place. When I am done using it, I could store it.

18. März 2021
Bewertung ohne vorherige Einladung
Harmoni® Desk-Logo

Antwort von Harmoni® Desk

Hi VG,

Thanks so much for your feedback and support! We are very proud of our design and are glad that you are finding the Harmoni desk easy to disassemble and store.

Best wishes,
Lucy from Harmoni

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