Scotty explained everything thoroughly from what needed to be done to how they were going to install the carbon filter and lights. I didn’t feel like he was trying to sell me something that I didn’t... Mehr ansehen
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Das sagen Bewerter
I'm a long time customer of Hale Groves. Just recently I sent Hale Oranges as gifts to three friends. They loved them and the shipping was on time and efficient. However, one of my friends did tel... Mehr ansehen
Unternehmen hat geantwortet
1st time I called the person tried to be helpful but was kinda clueless. Also they had wrong delivery address. Didn't get an email confirmation. Called a second time to ask for email confirmatio... Mehr ansehen
I have rec’d a gift from Hale with good quality fruits. So I decide to “send” to a friend who had a health battle and got good news. Well they reported that some of the fruit had mold. I got copied on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Kontaktinformationen
1650 90th Ave., 32966, Vero Beach, Vereinigte Staaten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4.4
Hervorragend
29’238 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The tangerines were just right
The tangerines were just right. They were very sweet and delicious. Will order from you again. Thanks.
7. April 2026
Thank you so much for the “Over the…
Thank you so much for the “Over the Top” service of sending us a Very generous amount of replacement fruit at NO cost!
7. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von Hale Groves
We appreciate you sharing your experience! We're happy to hear that you find our product great and our service delivery reliable.
My friend said the oranges were sweet…
My friend said the oranges were sweet and juicy. It was delivered on time for Easter. Thank you
1. April 2026
Antwort von Hale Groves
We're happy to hear the oranges were sweet and juicy for your friend, and that the delivery arrived on time for Easter! We appreciate your positive feedback.
FedEx delivered to the wrong address
FedEx delivered my package to the wrong address. My concern was addressed immediately and a refund was given! I appreciate the speedy response from customer service team and account’s receivable team! Excellent Service!
1. April 2026
Antwort von Hale Groves
We're happy to hear that your concern was addressed immediately and that you received a refund. We appreciate your positive feedback regarding our customer service and accounts receivable teams' speedy response.
These were the sweetest and juiciest…
These were the sweetest and juiciest oranges I’ve ever tasted!
1. April 2026
Antwort von Hale Groves
We're happy to hear that you found the oranges so sweet and juicy! We appreciate you sharing your positive experience with us.
Artic Air Service…
Scotty explained everything thoroughly from what needed to be done to how they were going to install the carbon filter and lights. I didn’t feel like he was trying to sell me something that I didn’t need. Both he and his helper were polite and friendly.
15. April 2026
Antwort von Hale Groves
Juicy fruit is what we're all about! So glad it hit the mark. Thanks for the fun review we hope you enjoy every last bite, and we'd love to see you back soon!
Shame on you for shipping the tiny fruit.
Fruit was below par in size. We have bought your product for years. The honey bells this year were embarrassing to you and your reputation.
Shame on you.
1. April 2026
Antwort von Hale Groves
Thank you for your feedback. We will reach out to you directly.
Antwort von Hale Groves
We're happy to hear that you find our fruit, prices, and shipping great! Thank you for being a repeat customer; we appreciate it.
Excellent quality tangerines
Excellent quality tangerines. I look forward to these every year because my grocery store no longer offers tangerines. In this shipment, two were damaged but the remainder were delicious.
1. April 2026
Antwort von Hale Groves
We would like to extend our sincere apologies to you regarding your dissatisfaction with our fruit. We are disappointed that it did not meet our standards and your expectations. We have sent a replacement with an estimated arrival week of 4/27-5/3. We value you as a customer and appreciate your business.
Replacement fruit rec’d👍
I have rec’d a gift from Hale with good quality fruits. So I decide to “send” to a friend who had a health battle and got good news. Well they reported that some of the fruit had mold. I got copied on the email saying the fruit would be replaced in a couple of weeks (seemed long). I was embarrassed and saddened but thankful the 2nd replacement package arrived much earlier than the 2 1/2 weeks originally quotes.
31. März 2026
Antwort von Hale Groves
Thank you for your feedback, and we apologize for the condition of the package. We are glad we submitted a replacement for you, and we hope that it was enjoyed.
It was a gift & recipient was pleased
1. April 2026
Antwort von Hale Groves
We're so happy to hear the recipient was pleased with their gift! We appreciate you letting us know about their positive experience.
Antwort von Hale Groves
We're happy the fruit was good and delivered intact on time. We appreciate your positive feedback very much.
I'm a long time customer of Hale…
I'm a long time customer of Hale Groves.
Just recently I sent Hale Oranges as gifts to three friends. They loved them and the shipping was on time and efficient. However, one of my friends did tell me that a couple of the oranges in her shipment were "dry tasting". I alerted customer service and they immediately sent her replacements for them (and a couple extra). My friend is happy..... and I'm happy because I'm dealing with a company I can count on for a great product AND great service.
1. April 2026
Antwort von Hale Groves
We're glad to hear that your friends enjoyed the Hale Oranges and that the shipping was efficient. We appreciate you bringing the issue of the dry oranges to our attention. We're happy that the replacements satisfied your friend. Thank you for your continued patronage and for acknowledging our commitment to service and quality.
Ordered Easter products delivered on…
Ordered Easter products delivered on time and the best part - most delicious !
1. April 2026
Antwort von Hale Groves
We're happy to hear that your Easter order was delivered promptly and that you found our products delicious! Thank you for your positive feedback.
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