The team in Tetbury were super helpful and knowledgeable when needing help with new eyesight issues. Great service and support, good to know there’s a local business like this.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been client for 24 years, my first appointment in 2002! (can I really remember that far back lol ) I have received excellent care with professionalism, humour & Witt. When I’m struggling to d... Mehr ansehen
Unternehmen hat geantwortet
I can only give 5 stars, but they truly deserve more. Every member of staff was friendly, professional, and incredibly efficient. They went above and beyond to help me with a form that needed completi... Mehr ansehen
Very good customer service and very quick and efficient with going into the appointment. Couldn’t have been any better and as someone like me who suffers with anxiety with some of these things I felt... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Haine & Smith Opticians is an independent chain of opticians with 20 practices in and around Wiltshire. Since 1975, we’ve been dedicated to delivering bespoke eyecare, priding ourselves on earning the lifetime loyalty of our patients. We provide both NHS and private eye examinations, and offer a wide range of spectacles and contact lenses to suit all styles and budgets, including premium designer frames known for their exceptional quality. We also offer hearing care services, including free hearing assessments, delivered with the same personal approach our patients expect. Our mission is simple: Expertly delivering bespoke eyecare to our region, earning lifetime loyalty since 1975. With over 50 years of experience, we continue to focus on long-term relationships, ensuring that each patient receives a personal and professional service tailored to their needs. We go above and beyond to create an exceptional patient experience, from thorough eye tests and hearing assessments to expert advice on the best eyewear and hearing solutions. At Haine & Smith, we’re proud of our local high street presence, our commitment to quality care, and our reputation as a trusted provider of eyecare and hearing care throughout the Wiltshire region.
Kontaktinformationen
31A The Brittox, SN10 1AJ, Devizes, Vereinigtes Königreich
- 01672513686
- info@haineandsmith.co.uk
- haineandsmith.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Haines & Smith opticians Tetbury - super helpful
The team in Tetbury were super helpful and knowledgeable when needing help with new eyesight issues. Great service and support, good to know there’s a local business like this.
Leandra was very helpful and…
Leandra was very helpful and knowledgeable. Helped me through a lot of technical questions with excellent customer service
Laura and the team was amazing
Laura and the team was amazing. Felix helped choose the frame. Laura dispensed my glasses. Cant wait to get them
Great service and fantastic staff
Great service and fantastic staff, it has to be 5 stars.
All the staff were incredibly helpful…
All the staff were incredibly helpful and informative when talking me through my prescription and eye exam and advising me on what frames suited me
I popped in to have my 2 pairs of…
I popped in to have my 2 pairs of glasses tightened.
I hadn’t made an an appointment and am not a customer.
The service was friendly, quick and efficient. Thank you!
Thank you.
Helpful. Friendly and informative. Going above & beyond
Treated with kindness and efficiency a…
Treated with kindness and efficiency a very good experience.
Very professional staff
Very professional staff. Informed me the results of examination, explaining any changes from previous examinations. I was advised of any spectacles, without any pressure to purchase
Excellent after-sales service
Excellent after-sales service. On the spot, fast, no quibble replacement of a loose retaining screw on my glasses frame. Strongly recommend.
Great team
Great team, very helpful and professional. Enjoyed my experience with them
Outstanding customer service
I can only give 5 stars, but they truly deserve more. Every member of staff was friendly, professional, and incredibly efficient. They went above and beyond to help me with a form that needed completing, making the whole process so much easier. Their outstanding customer service and willingness to help were greatly appreciated. I would highly recommend them.
From start to finish my experience at…
From start to finish my experience at Haines opticians in Calne was excellent. Sarah and her team were brilliant. They helped me pick out frames that I was really pleased with. Sarah explained all the different options on my prescription I could purchase and then helped me sort out a payment plan that good for me.
Would definitely use this service again.
Went in as emergency off street as had…
Went in as emergency off street as had small object in eye. Lovely, helpful front desk staff and optician kind, thourough and professional. Would reccomend.
Very nice professional people this will…
Very nice professional people this will be my opticians going forward

Antwort von Haine & Smith Opticians
24 years of service
I have been client for 24 years, my first appointment in 2002! (can I really remember that far back lol ) I have received excellent care with professionalism, humour & Witt. When I’m struggling to decide which pair or pairs of frames, I’m given honest opinions of which I value. I’m never rushed. Fran, Vicky, Lou, Helen, Lisa to name a few are lovely ladies. Always willing to help me find my next bonkers pair of spec’s. !!!! Yes I like the more colourful range. Never had a bad experience.
Hilary Self

Antwort von Haine & Smith Opticians
Broken glasses
Whilst on holiday, my glasses broke and on the off chance I popped into the opticians for help, within 10 minutes my glasses were repaired cleaned and handed back to me with such brilliant customer service- Thankyou so much 💕

Antwort von Haine & Smith Opticians
Very good customer service and very…
Very good customer service and very quick and efficient with going into the appointment. Couldn’t have been any better and as someone like me who suffers with anxiety with some of these things I felt relaxed and at ease. Will always be going back their nothing beats them.

Antwort von Haine & Smith Opticians
I highly recommend this branch and team
I highly recommend this branch and all the staff. I felt very looked after by everyone in the team, with both professional advice and a friendly service. Many thanks !

Antwort von Haine & Smith Opticians
Exceptional service
Exceptional service was extended to me by John at the Faringdon branch : I am not a customer but John went out of his way to assist me with eye health advice following an incident plus very kindly gave me some medication for immediate aid. I was very grateful & reassured following his help . Highly recommend this branch

Antwort von Haine & Smith Opticians
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