I ordered online not knowing it was past Best Before Date. Next morning a staff from Habitat called, wanting to let me know so I can make an informed decision whether to proceed with purchase or refun... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Exceptional service provided when I had difficulties checking out. All goods were well packaged and arrived promptly. Good prices and lots of variety to tempt my kittens. A big hit is the green... Mehr ansehen
First time ordering from this company and it will not be my last !! Fast delivery the product was exactly what I expected cant beat them on price and to top it off its an Australian family owned comp... Mehr ansehen
We love bringing our greyhound to Habitat for Pets at Caulfield South. The staff make a fuss of her with treats and pats. They are always knowledgeable about their products, have a good range of stock... Mehr ansehen
Unternehmensdetails
Über Habitat - Home To Pet Supplies
Vom Unternehmen geschrieben
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Vom Unternehmen geschrieben
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Kontaktinformationen
4.7
Hervorragend
5600 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 8 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very easy to navigate and order the…
Very easy to navigate and order the products that I need
26. Januar 2026
Friendly staff, lots of choice
The staff are very helpful and friendly and there's plenty of choice in the stock. The stores are spacious and easy to navigate. The staff give excellent advice about caring for pets especially when you're a new owner.
22. Februar 2026
Competitive pricing..easy to deal…
Competitive pricing..easy to deal with..quick delivery..well packaged..great comunication.
25. Februar 2026
Bewertung ohne vorherige Einladung
Contact by phone to sort out a query…
Contact by phone to sort out a query with a staff member was helpful, friendly and respectful. Order online was complete and correct and it was delivered in one week.
15. Februar 2026
consistent with supply each time
consistent with supply each time
handy to have even though a long way from Tasmania I do like to continue to utilise Habitat for clear postage tracking and non-delays.
Prices are comparitive
18. Januar 2026
All round good experience.
All round good experience.
I had a query, it was handled promptly and efficiently.
Will be making this possibly my go to pet supplies.
Delivery was quick :)
Also delivery charge was reasonable, and free if purchasing $49 minimum..
24. Februar 2026
Bewertung ohne vorherige Einladung
Fast delivery
5 stars! Thank you to the team for being helpful with the delivery of my products.
14. Februar 2026
Bewertung ohne vorherige Einladung
Super fast check out and despatched…
Super fast check out and despatched same day. Great price
16. Januar 2026
Super quick delivery and pricing is…
Super quick delivery and pricing is always great!
13. Februar 2026
great product and price and quick…
great product and price and quick delivery
19. Februar 2026
Bewertung ohne vorherige Einladung
The staff at North melbourne are…
The staff at North melbourne are fantastic. I appreciate their knowledge and advise and they are lovely to speak to. Service is really fantastic
11. Februar 2026
I got a short shelf life item with a…
I got a short shelf life item with a half price discount, which I didnt expect at all. I called them and explained I want to exchange it to a longer shelf life one instead of discount. I gave all my information including order number and my contact, but none of staff has reached out to me. I havent opened the bag and now it's almost expired. I work day time only so cant really call to the team again, so did I via e-mail but still havent heard anything.
20. Februar 2026
Bewertung ohne vorherige Einladung
My click and collect order was so fast…
My click and collect order was so fast and easy.
10. Februar 2026
all round good service
Very good range of products that suits our needs, easy online ordering and quick delivery.
12. Januar 2026
Please accept complaints gracefully.we will not return but will advise others of your sevice
Was very disappointed and upset with dog grooming standard and cost for my labradoodle at chirnside park.Obviously no experience with the requirements for this breed.WILL NOT RETURN.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Habitat - Home To Pet Supplies
Hi Alan,
You may want to check your records as this is defiantly the first Full Groom. It also seems on your first visit that we had to charge extra time and a matted coat surcharge due to condition of your dogs coat.
Second visit was also a spot shave due to matted coat.
I have the history records and photos if you would like me to email them through to you? I'm not trying to argue with you, I'm just trying to avoid false information being posted as a review for our business.
Our groomer has also taken the time to help educate you on how to maintain your dogs coat inbetween grooms to avoid your dog needing to be shaved and incur extra costs.
Hi Alan, We have spoken to the Grooming Salon at Chirnside Park. They have notes and photos of your dog before and during the groom, noting that your dog had pelting (a severe, solid, carpet-like matting of the undercoat that tightly adheres to the skin)
Your dog had previously only ever had a tidy up with us and not been fully groomed.
We would be more than happy to share the images showing the condition that your dog was in before being groomed.
Our groomer noted that your wife left with more education around maintenance between grooms and seemed pleased with the groom. You were also noted priort to starting the groom that the finished result will be short due to the condition of your dogs coat.
I
Very poor customer service
Very poor customer service. The manager was rude and did not want help us. Person on the counter was good. Will not be going back.
21. Februar 2026
Bewertung ohne vorherige Einladung
Amazing shop/people
Thank you for sending my
Delivery they are so well played and my rabbit loves this place this a place l get her flea treatment and treats thank you so much
15. Februar 2026
Bewertung ohne vorherige Einladung
Love the new store in Brunswick east ……
Love the new store in Brunswick east … don’t have to get delivery now can click & collect it’s so good 😊
31. Januar 2026
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