Kristi Ware frequently sends mailers to our home so I reached out via email to get a homeowners insurance quote. She didn’t even take my business, just immediately handed me off to another agent... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Mehr ansehen
Unternehmen hat geantwortet
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Mehr ansehen
Unternehmen hat geantwortet
The enrollment process was very easy and the coverage is reasonably priced. No one ever thinks about such losses or expenses until they happen. And then when they do, they are surprised that their cur... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Kontaktinformationen
1122 Oberlin Rd., 27605, Raleigh, Vereinigte Staaten
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
4.0
Gut
154 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I read you the highest rating because I…
I read you the highest rating because I have no reason at this point to give you anything else. I haven’t used you for anything.
13. August 2025
Antwort von Guardian Service
Thank you for your review! We'll be here if you need us.
Best,
Kara Credle, Communications Manager
Guardian coverage for sewer and water supply lines
Too early for me to give a constructive review; however I did not realize that we needed to have coverage for sewer and water supply lines because home insurance does not cover if something should happen. Price per month is very affordable. Glad that I purchased the coverage.
30. Juli 2025
Antwort von Guardian Service
Hi Donna, thank you so much for the review! Please let us know if we can help you further.
Best,
Kara Credle
Communications Manager
I tried calling you but nobody answered…
I tried calling you but nobody answered so I canceled your service.
4. August 2025
Antwort von Guardian Service
Hi Rhonda! Our operations manager gave you a call back but wasn't able to reach you. I'll be following up with you directly via email to see if we can assist further.
Best,
Kara Credle
Communications Manager
Can’t get a hold of anyone
We can not even get a hold of the company. We’ve submitted claims via email twice and called a handful of times. It says it’s busy and to leave a voicemail- no one calls us back. With a plumbing insurance- our issue is a bit emergent so not getting a hold of anyone for days and at all is ridiculous. What are we even paying for? It seems like a scam. Don’t waste your money.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Guardian Service
Hi Joanne! Thank you for your review! Please let us know if we can help further.
Best,
Kara Credle
I was told that updation of the system…
I was told that updation of the system will be only 5.00 Dollars more expensive per month, but I am paying 20 dolllars+ taxes., this is a huge let down
23. Juli 2025
Antwort von Guardian Service
Hi Swapan! I'm reaching out directly via email to understand more about the issue you're experiencing.
Best,
Kara Credle
Communications Manager
I just purchased the coverage so I…
I just purchased the coverage so I don’t have any idea, yet.
19. Juli 2025
Antwort von Guardian Service
Hi Debbie, thank you for leaving a review. Please let us know if we can serve you further.
Best,
Kara Credle
Communications Manager
Antwort von Guardian Service
Hi Eda, thank you so much for leaving a review! We'll be here in case you need further support or information.
Best,
Kara Credle
Communications Manager
I have not have any incident
16. Juli 2025
Antwort von Guardian Service
Hi Esther! Thank you for leaving us a review. We'll be here if you need any assistance in the future.
Best,
Kara Credle
Communications Manager
Missing info
I'm dissappointed with this company for not furnishing acct info or telephone numbers. I don't know how to get in touch with anyone if I have a problem
17. Juli 2025
Antwort von Guardian Service
Hi James! You should have received an email with all of your account information after your purchase. I'll follow up with you directly via email to make sure that's the case. As far as a phone number, please feel free to call us at (844) 847-6190 any time.
Best,
Kara Credle
Communications Manager
Up front advertising
1. Juli 2025
Antwort von Guardian Service
Hi Richard, thank you so much for your review! If you need anything, please reach out.
Best,
Kara Credle
Communications Manager
It was easy to sign up and prices were…
It was easy to sign up and prices were very affordable
10. Juli 2025
Antwort von Guardian Service
Marla, we're so glad you it was easy for you to sign up!
Best,
Kara Credle, Communications Manager
Antwort von Guardian Service
Thanks for the review Bernard!
Best,
Kara
Antwort von Guardian Service
Thank you for the review Brian! Please let us know if anything comes up we can assist with.
Best,
Kara
I haven’t experienced anything yet so…
I haven’t experienced anything yet so can’t comment
24. Juni 2025
Antwort von Guardian Service
Hi there — thanks for taking the time to leave a note even before you’ve had a full experience with us. We know first impressions matter, and we’re committed to making sure every interaction from here on earns a five-star update from you.
Best,
Kara Credle
Communications Manager
You cancelled my insurance with no…
You cancelled my insurance with no explanation and I can’t get a hold of you for my refund.
They called me to let me know that they cancelled a duplicate account that accidentally got created and that my account is still open and in good standing.
10. Juni 2025
Antwort von Guardian Service
Hi Diane! Glad Briggs was able to clarify for you. Let us know if we can help with anything else.
Kara Credle, Communications Manager
I found it easy to apply and the…
I found it easy to apply and the coverage is exactly what I wanted. Would recommend this home buyers when they buy an older home.
12. Juni 2025
Antwort von Guardian Service
Hi Mary, thank you so much for sharing your experience! We’re thrilled the application process was smooth and that the coverage fits your needs—especially for an older home, where the right protections really matter.
Best,
Kara Credle, Communications Manager
Timely response
11. Juni 2025
Antwort von Guardian Service
Thank you for calling out our response time! We work hard to answer questions quickly, so it’s great to hear that speed came through for you.
Best,
Kara Credle
Communications Manager
You didn't really do anything......I…
You didn't really do anything......I think I got something in the mail from you which I ignored and then you emailed me which I took you up on....but honestly, I didn't shop around so I might switch from you to someone else, but maybe not right away....
12. Juni 2025
Antwort von Guardian Service
Hi Niki! I'm glad you were able to connect with someone for one of our warranty plans. I'm sending you a follow-up email in case you have any additional questions regarding your plan. - Kara Credle, Communications Manager
Explained the service professional.
Explained the service professional.
Do I get a policy?
4. Juni 2025
Antwort von Guardian Service
Hi Patt, thank you for the review! Please reach out to the Guardian Service team if you have any additional questions.
Best,
Kara Credle
Communications Manager
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.