Griffin Mill Garages Bewertungen 

244
•
TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolutely shocking, been calling for over 5 months to sort out an issue with my car, being transferred from one department to another, been told for months I'll get a call back and never have, bei... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Service receptionist was excellent and the documentation for my service was very detailed. The car was returned spotless and I was informed about a minor amber issue related to the suspension. I was r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Wanted to buy a car from their LeapMotor arm in May, no reply at all, bought one from Drive in Bristol instead. Now last week I thought it would be handy to get a service done close to home, no ans... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We looked for a used car by chance and the salesman, Martin Baker, couldn't have been more helpful. He explained everything comprehensively and talked us through the process in detail. We progressed w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Informationen, die aus verschiedenen externen Quellen stammen

Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales. We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep. We offer vehicle finance across our entire new and used car range, as well as service after-care, service plans and parts.


Kontaktinformationen

3.1

Akzeptabel

TrustScore 3 von 5

244 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 28 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.1

Alle Bewertungen

(244)

49 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Satisfied with service

We bought a kia sportage after weeks of looking we were very happy with the service they provided, first time buying an automatic and now we wont go back to a manual.

17. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you Clare for this fantastic 5 star review! We're glad to hear that you're happy with your new car!

Bewertet mit 5 von 5 Sternen

Thank you to alex in sales and Brad in…

Thank you to alex in sales and Brad in body shop for resolving my issues with my car,,,many thanks

16. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you Martin for this brilliant 5 star review! We're glad we could help you, we hope to see you again!

Bewertet mit 5 von 5 Sternen

Met with Joe

Met with Joe, he was very helpful, friendly and professional. Excellent service, thanks Joe!

16. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you Kristian for this brilliant 5 star review! We're glad that Joe provided you with an excellent experience

Bewertet mit 5 von 5 Sternen

Excellent Customer Service from Kia

Just met with Kyle Jordan to discuss the sportage etc - he was amazingly helpful and answered all of my questions.
I have been with Griffin Mill Kia for last 13 years and cannot fault all their help and advice.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you Jill for your amazing 5 star review, we're glad you've chosen us for so many years!

Bewertet mit 5 von 5 Sternen

Made sure my vehicle was put back to…

Made sure my vehicle was put back to the original condition after having issues with connection Leigh at Kia servicing was helpful and had no problems with ensuring I had a vehicle to drive when needed Thanks again to the team there

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you Norman for an amazing review, we hope to see you again soon!

Bewertet mit 5 von 5 Sternen

I had an appointment on Friday to…

I had an appointment on Friday to review my car with Kyle Jordan.
He looked at my car. I told him that I needed a car with a bigger boot as I now have to use a disabled scooter and mine scooter won't fit in my picanto. He sorted everything out and I pick up my new Kia in about eight weeks.

11. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you Jeanette for an amazing 5 star review!

Bewertet mit 1 von 5 Sternen

Disgusting

A back window would not go back up once opened. Phone Griffin Mill and spoke to service receptionist. Said there was a 3-6 weeks waiting list and they couldn't do anything and went to put the phone down!!! I asked if we could use RAC and she said of oh yes and put the phone down.
Her attitude stank to be honest

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Hi Alison, thank you for your feedback, we're sorry to hear about your negative experience on the phone with us. We’d be grateful if you could email us with further details, including your registration and contact number to info@griffinmill.co.uk so we can investigate this further for you.

Bewertet mit 5 von 5 Sternen

Just ordered a Kia Stonic from Griffin…

Just ordered a Kia Stonic from Griffin Mill, we were impressed with the way Mathew dealt with us initially one our first visit, which gave us confidence to return to place an order for our next car. Thank you Mathew

26. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Hi Sue, thank you for your amazing 5 star review!

Bewertet mit 5 von 5 Sternen

Excellent service from Griffin Mill Kia

Recently bought a Kia from Griffin Mill in Pontypridd, Nicholas and Corey were more than helpful and took me step by step throughout the whole purchase process, booked a test drive and drove away 2 days later with the car being valeted, couldn’t have asked for more!

21. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Hi Daniel, thank you so much for leaving us a lovely 5* review! We're so pleased to hear about your experience and we have shared your kind comments with the team!

Bewertet mit 1 von 5 Sternen

Rip off

Rip off. I needed a radio code for my wifes Nissan Note. They said I would have to book it in for 1 hours labour to take the radio out to read the serial number which would cost £180.(To take the radio out is 10 minutes max) They would then have to communicate with Nissan who would supply them with the code. I said no chance.

Instead I e mailed Nissan GB who instructed me how to bring up the serial number on the display. I supplied them with this and proof of ownership and they gave me the code for free. It worked 1st time.

I'm sure this is all Griffin Mill would have done, likely not even bothering to take the radio out. Utter greed on display.

20. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Good Afternoon Mark, I am very sorry to hear this. We’d be grateful if you could email us with further details of your visit to feedback@griffinmill.co.uk, please include your contact details and car registration number so we can look into this further.

Bewertet mit 5 von 5 Sternen

Great Dealership

Drove away from Griffin Mill in my new Dacia Sandero Stepway today. I am over the moon with both my car and the way I was looked after.
Sahid was outstanding as a Salesman. All the staff in the showroom made me feel welcome and comfortable.
I wouldn’t hesitate to recommend this dealership to friends and family.
I live in Weston super Mare but it was worth every penny to drive to Pontypridd and be looked after by Sahid.

15. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you for your 5 star review, we hope to see you again!

Bewertet mit 5 von 5 Sternen

Fantastic Service all of the way

I would like to say that my recent experience at Griffin Mill Upper Boat was very pleasing. I would like to thank Megan. Megan resolved the courtesy car issues and got me back on the road with an electric car.
Megan kept me updated with the progress of the works being done. Rang me to say that there was a delay due to staff not coming in and informed me to further warranty issues.
a big thank you for looking after me throughout the duration. Car was also valeted when I picked it up.

12. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you for your 5 star review! We'll make sure Megan knows about your feedback!!

Bewertet mit 5 von 5 Sternen

Love your car

Love my new Renault Car! Big thanks to Sam Price and Rhyanne Meredith who delivered an excellent service.
Thanks so much from Keith and Jackie

6. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you so much for reviewing us 5 stars!

Bewertet mit 1 von 5 Sternen

Phoned to book car in fr repair we…

Phoned to book car in fr repair we will call you back still no call back

24. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We would appreciate if you could email us at feedback@griffinmill.co.uk with your car and contact details so we can look into your concerns in more depth.

Bewertet mit 2 von 5 Sternen

New car viewing

So I'm at the end of my finance on my captur ,after contacting them with a view to going to view a newer car on Saturday at lunchtime ,they went ahead and sold the car I was meant to be viewing ,totally understand that they don't wanna lose a sale but I wasn't even informed !they could've just dropped me a quick email to let me know ,it's a 2 hour drive from home !!!!! Obviously don't need my money that badly ,

5. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We would appreciate if you could email us at feedback@griffinmill.co.uk with your car and contact details so we can look into your concerns in more depth.

Bewertet mit 5 von 5 Sternen

Purchasing my Nissan Qashqai from…

Purchasing my Nissan Qashqai from Griffin Mill upper boat Pontypridd was a walk in the park thanks to mr Martin Baker who made myself and my family most welcome and made choice,information and all the necessary paperwork completely stress free my thanks also to John and miss Meredith for their input, again for being so helpful . I would have no hesitation in recommending Nissan at upper boat Pontypridd to any of my family and friends.

22. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Thank you for reviewing us 5 stars!

Bewertet mit 1 von 5 Sternen

Terrible customer service

While they had the franchise in Weston Super Mare they replaced the brake pads on my Renault. The brakes wouldn’t stop squealing. I was told to leave it 2 weeks to see if they bed in. When I rang back 2 weeks later I got the message the franchised had closed. After a couple of phone calls I was told to drive 50 miles (100 miles round trip) to Wales but they would probably charge me for any work needed to be done. I’ve subsequently found out the job was not done correctly and that they used inferior parts. No one has ever offered any help or solutions.

30. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Good morning, we are sorry to hear about this experience with us. Please could you contact us at customerservice@griffinmill.co.uk and we can look into this for you. Best wishes, The Griffin Mill Team

Bewertet mit 5 von 5 Sternen

I had my previous car for 12yrs.

I had my previous car for 12yrs.and was not looking forward to the process of buying a new car, Martin the salesperson at Nissan was exceptional he explained everything and it all went smoothly and the car's not bad either.

11. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Griffin Mill Garages

Hi Steve, thank you for the lovely 5* review! We have passed on your kind comments to Martin and the rest of the team!

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