As per other comments I'm incredibly upset and angry about the lack of communication. Brought a car in May from Shrewsbury branch, less than four months later we have had several serious electrical is... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
As per other comments I'm incredibly upset and angry about the lack of communication. Brought a car in May from Shrewsbury branch, less than four months later we have had several serious electrical is... Mehr ansehen
Unternehmen hat geantwortet
We were recommended this dealer by a friend and in particular, Nichole Smith. We contacted Nichole and she arranged a test drive of a Jaecoo 7 & 5 over two different visits. She stayed patient, poli... Mehr ansehen
Unternehmen hat geantwortet
I recently chose to use greenhous Shrewsbury Motability to pick my car couple months ago . From start to finish the member of staff who help me couldn't done more big shout out to Chris Pickeri... Mehr ansehen
Unternehmen hat geantwortet
Bought a used car from telford, sales agent was professional, polite and patient. Felt at ease resulting in a no hassle transaction. Joel was really helpful. Goid job
Unternehmen hat geantwortet
Greenhous are one of the top 100 UK automotive dealer groups, offering new & used vehicles, servicing and parts. Based in Shropshire with sites across the nation we have established ourselves as a trusted name in the automotive industry. At Greenhous, we understand that finding the perfect vehicle is important to you. Our experienced staff members are here to aid you every step of the way. They possess in-depth knowledge of our vehicles and services and can provide valuable guidance to help you make an informed decision. We take pride in delivering exceptional customer service and creating a positive buying experience for our customers. We strive to maintain high standards of quality, so you can drive away with confidence. Our commitment to customer satisfaction extends beyond the purchase. We have state-of-the-art service centres staffed by skilled technicians who can handle all your vehicle's maintenance and repair needs. Whether it's routine maintenance, warranty work, or unexpected repairs, our team is here to ensure your vehicle stays in top condition.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A 1 star is generous! Purchased a brand new car, paid £23k cash. Delivered with excessive mileage, dirty, driver filled in the delivery check sheet for me, and lied. I did not complete it, nor was I satisfied with the delivery. Not shown the basics, just given the keys and he left. Problem with blemish on the bonnet, at their request driven 50 miles+ to get quotes. They are now refusing to repair/replace and now not responding to any of my emails!
The friendliness and competance of the service department staff was exemplary and the mini valeting after the service was an unexpected and pleasing extra.

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Excellent service and attention from all staff
Very pleased with the service of my car.
Many thanks.

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Carl was exceptional and helpful but not pushy through the process and as usual the service from all staff was brilliant always happy to recommend Greenhous

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Salesmen were well informed and took notice of my requirements offering sensible alternatives to choose from

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Everything was very good they were very helpful

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Greenhous have a prestige section called Lumen Automotive who advertise cars on Autotrader. They have a devious scheme going where Autotrader list a specification for the advertised car however the specification is for a current model not necessarily the car advertised. There is a disclaimer saying the spec shown may not be on the advertised car. Greehous/Lumen don’t appear to mind this as it gives them plausible deniability when a customer gets a car that doesn’t have many of the extras that they thought they were getting. Very clever/devious but hardly good business practice.
Well organized and friendly staff with confidence that service carried effectively

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Completed MOT and full service. Normally the car is valated. But not this time all seemed a little rushed

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I rang on monday and was given a time on Thursday. Deposited the car at 9.00am and collected it at 2.30. No hassle!

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Good customer service. Kept informed about mot and service all the time. Video supplied was very good.

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Kind, polite, if you have a problem they look into it for you, professional, kept offering refreshments. Very straight forward.

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Ed was professional from start to finish. Very helpful and accommodating throughout.

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Looking to upgrade my car, Tom at nissan was ferry helpful, honest, and patient with answering my questions and test driving 🚗.

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Service & MOT carried out, courtesy car supplied and video of work done whilst being serviced was provided. What more could you ask for.

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I recently purchased a car and Ed who I couldnt recommend highly enough was very helpful and considerate. There was no pressure and there was a wide range of stock available to choose from. I made a purchase and am very pleased with the quality of my new car and the price I paid was fair. Nothing was to much trouble and all the staff were very welcoming. My experience of purchasing a car was very positive and I will definitely be retuning in the future.

Antwort von Greenhous
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