Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... Mehr ansehen
Unternehmen hat geantwortet
Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... Mehr ansehen
Unternehmen hat geantwortet
The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Kontaktinformationen
Portlaoise, R32DYX4, Dublin Road, Irland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4.8
Hervorragend
216 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Grape & Bean
Thanks Dermot
Antwort von Grape & Bean
Thank you Sandra 😊
Brilliant ompany
Very efficient. Was a birthday gift for my brother and he absolutely loved it.
27. Mai 2024
Antwort von Grape & Bean
Thanks Ann. Glad your brother liked his present :)
Antwort von Grape & Bean
Thanks Lorraine :)
Easy to use website
Easy to use website, next day delivery and everything packed perfectly. Couldn't ask for a better service.
28. Mai 2024
Antwort von Grape & Bean
Thank you so much Orla. We really appreciate your order and the lovley review too
Very happy with service products…
Very happy with service products delivery. Would recommend
23. Mai 2024
Antwort von Grape & Bean
Thank you very much Carmel
Miss their Abbeyleix shop.
Good value. I usually stop at their store in Abbeyleix but unfortunately it closed down . Their online store is good.
29. April 2024
Antwort von Grape & Bean
Thanks Brian. We appreciate you sticking with us. We're adding new things to the website regularly. All the best. Tony
Easy to order and choose products
Easy to order and choose products.
The person who received the hamper, was really impressed and delighted with it
29. April 2024
Antwort von Grape & Bean
Thanks for your order and kind feedback. All the best from Grape & Bean
Excellent reliable service
This is my third time to order with Grape & Bean. Always reliable and quick service. Presentation of the wine box is great and our clients are happy to receive them.
26. April 2024
Antwort von Grape & Bean
Thanks Carmela. Your review is very much appreciated. As are your orders :) We promise to keep doing our best every time
The hamper arrived a day late
The hamper arrived a day late, which was annoying since it was a birthday present and the recipient went away on holiday the next day. I did note that the package spent a long time being processed by DPD, so probably not G&B’s fault. I am unable to comment on the contents as yet.
29. April 2024
Antwort von Grape & Bean
Hi Chris
I'm sorry to hear that you were disappointed. Thanks for letting us know though.
We do communicate that our couriers don't deliver at the weekend (in our shipping information on the product page and elsewhere) but we are going to try to find ways to make that clearer.
We received your order at the weekend so the earliest we could ship was monday for delivery Tuesday.
Our goal is for both the sender and recipient to be happy so this is important to us.
Thanks for your order and feedback
All the best
Tony
Super fast delivery
Super fast delivery, excellent customer service & very pleasant to deal with. I definitely recommend this company &!the people who run it.
8. April 2024
Antwort von Grape & Bean
Thank you Louise. We appreciate your kind words very much :)
Lovely case of wine at a good price
The case arrived a day after ordering it. The wine was lovely and good value.
3. April 2024
Antwort von Grape & Bean
Thanks Jenny
Was very happy with how quick my order…
I waas very happy with how quickly my order was delivered.
My friend really enjoyed the bubbly,chocolates by candle light. I'll ne using your company in the future.
Thank you.
25. März 2024
Antwort von Grape & Bean
Thank you Margaret
Antwort von Grape & Bean
Thanks Lorna 🙂
The willingness of a staff member to…
The willingness of a staff member to personally deliver a ‘last minute’ significant birthday gift (on the required date rather than having to wait for the courier service the following day) spoke volumes for excellent customer service! Thank you!
20. März 2024
Antwort von Grape & Bean
Thanks Pat
Excellent help from Margaret with my…
Excellent help from Margaret with my order. Care and attention to detail.
7. März 2024
Antwort von Grape & Bean
Thank you very much Liam
The website seemed to have issues with…
The website seemed to have issues with ordering delivery to Dublin but billing in the UK. Also, I discovered there is no messaging ie nowhere to write a birthday message (!!?!) to my 92 yr Aunt. I selected Grape & Bean as they offer Irish produce and non-alcoholic hampers that don’t include toffee or really sugary gifts. However, it’s not clear when the delivery date is. The hampers appear good, however the website really needs to be updated
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von Grape & Bean
Hi Susan
Thanks for the feedback
Those things are possible and are used every day by our customers but I would be very interested to hear more about your experience (in case there is something else we need to do).
Please feel free to email me on tony@grapeandbean.ie and we will try to figure this out for you.
All the best
Tony
The shopping experience was very easy&…
The shopping experience was very easy& they e mailed me a reminder . My friend was delighted with her hamper and the packaging
16. Februar 2024
Antwort von Grape & Bean
That's great Rosemary. Thank you for the review ☺️
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