Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... Mehr ansehen
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Das sagen Bewerter
Needed a specific tap at short notice, having been let down by another supplier (the wrong type had been sent). Checked online that it was available. Called to confirm I would get it the next day. Ver... Mehr ansehen
Re writing my review my partner bought a motorhome from yourself and we have had nothing from problem to problem first the air con went 2nd had a leak from the sink in the bathroom third the door isn’... Mehr ansehen
I ordered an Isabella awning part (after an online chat re availability and what carrier they used) on Sunday 19th July 2026 and much to my amazement it was delivered on the morning of 21st July. 20... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- grantham@granthamcaravans.co.uk
- granthamcaravans.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Goods arrived when on time.in good…
Goods arrived when on time.in good order. They were correct for the job and easy to fit locker closed with a perfect seal.
Brilliant Service!!
Brilliant Service!!! From when we first went to look for a new caravan Christian was great help. till the handover of the caravan that was organised by Gary who was brilliant!! And not to forget Mark who was always happy to help on the phone.
Don't usually leave reviews
Don't usually leave reviews, but thought this may help others who are looking for good service
I made an enquiry late sat evening through there e mail service thinking I wouldn't get a response till Mon due to being late in the day but to my amazement I got a response within 10 min,feed back was what I wanted and went ahead and ordered, Tues morning delivery on door step also items are recorded so you know what time delivery is
Thank you for your quick responsive service
Used before excellent service
Great Service
Always get the item you want at Granthams. Best price for the item l wanted.
Delivered in good condition, and in a couple of days. Have purchased from here before and always been great service.. will definitely be back
Bought our Benimar Mileo 294 in October…
Bought our Benimar Mileo 294 in October last year from these guys and all I can give them is positive feedback. Absolutely fantastic service from start to finish. We had a couple of jobs that we needed sorting out and they’ve sorted everything we asked. If I was asked if I’d recommend Granthams of Retford without any hesitation I’d say yes. Sheila,Dean,Christian and the gang are brilliant.
Fast simple and reliable
Fast simple and reliable. Price is right, couldn't ask for more.
Very efficient easy to deal with quick…
Very efficient easy to deal with quick delivery competitively priced
Ordering was easy
Ordering was easy. Product delivered quickly and the product worked, unlike a competitors product
On Time and just what I wanted!
Very easy to deal with and delivery…
Very easy to deal with and delivery prompt and on time.
Excellent service item delivered…
Excellent service item delivered without fuss all as described looks good fits well kept informed every step first class
Buying accessories
My wife and i recently bought a brand new caravan from Granthams and one of the things my wife wanted me to do, was to buy a Grantham’s tow hitch cover.
This can be done online and is dealt with by the amazing Sam - i think - who is an asset to Grantham’s and does everything just so.
Communication was spot on, items were despatched very quickly and it arrived well packaged.
This is the second time i have used their shop and the second time i have had an amazing experience, i will be back to buy more items at some point i am sure.
I ordered a pair of replacement keys…
I ordered a pair of replacement keys for our caravan on a Tuesday evening, they were delivered on the Thursday morning, I can't fault the service 👍
Sheila Randall was incredibly helpful…
Sheila Randall was incredibly helpful in after-sales with the Elddis Campervan that I purchased. It is reassuring to know that there is someone who appears to genuinely care about customer satisfaction. I had issues with my newly purchased, pre-owned van and required a couple of jobs to be completed before travelling to Europe. This was achieved in time thanks to Sheila & Dean
Very poor after sales service
This company has serious issues in their after sales service. The admin team, although pleasant, appear have no idea what is happening in the workshop. A complete disconnect between departments. We had work promised to be done but not delivered. Charged for a part that was not required and then asked to pay again for the correct part! Absolute chaos with so many rigid rules and policies instead of common sense. Would not recommend buying from them as their after sales service is abysmal.
Purchase of a 2nd Hand Caravan
We recently purchased a 2nd hand caravan. Christian in sales was extremely helpful and knowledgeable. Being new to the caravan world he guided us to a caravan he thought would best suit our family and needs. He was attentive, patient and gave us time to ask a lot of questions.
Grantham's were very honest about the caravan and even picked up there was slight water ingress which they were not happy with and they wanted to address it. This was something we would never have noticed.
Being a 2nd hand caravan there were a couple of minor issues that arose after picking it up.
We were passed on to Shelia in warranty who did a great job in sorting everything out. We are very much looking forward to the Summer and utilising the caravan as much as possible. We would highly recommend Grantham's for purchasing a 2nd caravan and very glad we choose them! We also received a complementary night at a local Caravan Site which was a nice touch and much enjoyed. Thank You Granthams!
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