Grace Removals Group - Melbourne Bewertungen 241

TrustScore 4.5 von 5

4.4

195-201 Princess Highway, 3803 Hallam, VIC, AU


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our experience with Grace was excellent from start to finish. From the initial quotation through to the completion of the works, everything was delivered as promised and within the agreed timeframes... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our firm has recently undertaken an office relocation using Grace - Melbourne. We were very happy with the professionalism, helpfulness and 'can do' attitude of the crew on the day. A very big thank... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Umzugsunternehmen
  2. Logistikdienst
  3. Versandservice

Vom Unternehmen geschrieben

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Kontaktinformationen

  • 195-201 Princess Highway, 3803, Hallam, VIC, Australien

  • 1300725991

4.4

Hervorragend

TrustScore 4.5 von 5

241 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Grace take the hassle out of moving and…

Grace take the hassle out of moving and provide a top quality service from end to end.

2. Dezember 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Jamie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,u
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Very friendly service

Very friendly service and the guys did everything with care.Admin were great to deal with as well. Highly recommended.

29. November 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Brett,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

The team memebers that helped me in 2…

The team memebers that helped me in 2 states of Australia. Staff are very happy, helpful and do the extra for their customers. I cannot speak highly enough of both teams in Queensland and Victoria. They made a stressful situation easier for me. I would definitely use them again if needed and would definitely recommend Grace's services to anyone i knew that was moving locally or interstate or even overseas. I have had a 10 out of 10 experience with Grace.
Thank you for making a stressful and hard situation easier for my family and I.
😄😄 happy customer here
Regards Karen

27. November 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Karen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,u
Grace Customer Service

Bewertet mit 5 von 5 Sternen

The move from Melbourne to the Mansfield area.of the experience were…

All aspects of the experience were exceptionally well handled. The office was attentive and followed up on my concerns.
On the day of the removal Shane and Craig were professional in their approach and ensured that communication with me was excellent. I was kept informed of where they were and what the ETA would be.
Punctuality was brilliant and I could easily organise around the agreed times.
Great care was taken with my possessions as was witnessed with the loading and unloading of the truck. Furniture was carefully and secured in either blankets or plastic.
Fine communication greatly reduced my stress levels and meant that the loading and importantly, unloading process was stress free.
Delicate items like the glass cabinet and fish tank were looked after with such great care. Sometimes it is in the small things that stress levels can be reduced.
Great to see close team work and clearly this added to the seamlessness of the move.
In short I’d be happy to recommend Grace Removals and Shane and Craig in particular. As stated earlier shifting can be stressful but in this instance it was a pleasure.

7. November 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Con,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

From the very first enquire everything…

From the very first enquire everything flowed smoothly.

8. November 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Peter,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

From start to finish the staff were great

From start to finish the staff were great. The removalists turned up at the designated times as required at start and finish of job. I didn’t take out insurance because it was costly but they treated my items with care and no damage was done.

8. November 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Keith,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 4 von 5 Sternen

I would definitely recommend Grace for…

I would definitely recommend Grace for your interstate move!

2. November 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Monica,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

From start to finish the team were so…

From start to finish the team were so helpful, would use again as a first preference, thank-you

31. Oktober 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Gayle,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Amazing

I found grace removals amazing they where fantastic in Melbourne and then again on the Gold Coast

24. Oktober 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Suzanne,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Did not have any trouble all was…

Did not have any trouble all was friendly and on time.

12. Oktober 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Lena,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

easy process

easy process, helpful reasonable price, we had all of our house in storage for two years, everything went well

10. Oktober 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Sab,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 1 von 5 Sternen

$10000 of specialist clothing is…

$10000 of specialist clothing is missing , my bike frame is cracked, disc wheel cracked, painting smashed, clock missing. I have invoices for the clothing, bike and wheels and the insurance company want to me to rewrite them all out on an excel spreadsheet that i cant access . If grace did this for me as part of the service as it is ALL THEIR FAULT. Then it would be a five star review, but as is im heartbroken and devastated that my paracycling kit is lost and bike broken. If id known theyd lose $10-12000 of kit that ive worked hard for for the last 7years and won championships in i would have taken it on the plane and paid excess . I have no income with my disabilities and im now left struggling with a traumatic brain injury trying to deal with the insurance company . Grace should do that as its their fault not me , i should not have my ptsd and anxiety trying to cope with it and be in tears all the time.

13. September 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Hi Julie,

Thank you for rating us. We take our customer service very seriously, so we’d like to apologize that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

A1Removalists

Moving is a stressful experience, but Grace made it easy for me. Their meticulous, professional approach meant that the whole experience was really smooth.
I'm very pleased I went with them – they were worth every cent.

4. Oktober 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Richard,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Move from Victoria to Tasmania


All goods arrived in excellent condition, on schedule.People were friendly and helpful.

28. September 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Ron,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Professional and responsive

Whilst the initial quote was more expensive, and I initially selected another removal company, I was always treated with respect and professionalism and with better processes ( documentation, insurance and responsiveness ), I finally went with Grace. I have used this company previously and I am very satisfied with the experience, specifically on this occasion ( a complicated interstate move). Highly recommended.

28. August 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Gege,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Easy and smooth move

communication before the delivery was excellent with all questions answered fast. Delivery timeframe confirmed the day before and they turned up right ontime. The guys very professional, polite and friendly as well as being efficient. Follow up from a manager a few days later to check if all went well which was a nice tough. Was a very smooth move and a great experience

29. August 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Geoffrey,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 1 von 5 Sternen

Worst experience

Worst experience. Jody is very good at doing a sales pitch but results are not up to standard

3. September 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Hi Arvin,

Thank you for rating us. We take our customer service very seriously, so we’d like to apologize that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Really helpful service from Grace…

Really helpful service from Grace storage in Melbourne. Have had my goods stored for 8 years and everything was delivered to country NSW in excellent order.

Thank you Grace!

30. August 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Lisa,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Very professional and excellent service…

Very professional and excellent service standards by everyone involved. Would definitely recommend and would use them again if moving. I moved a big house full of furniture and goods interstate everything arrived and in good condition. All the staff were friendly, hardworking and respectful whether in Melbourne pick up or Newcastle drop off.

28. August 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Denise,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

BRILLIANT - EXCELLENT

The was all the staff I dealt with made it as easy as possible. Its a very stressful time and the staff are very aware of this and are there to help you every step of the way without constantly calling you. From office staff to the removalists in both Melbourne and Perth

13. August 2024
Grace Removals Group - Melbourne-Logo

Antwort von Grace Removals Group - Melbourne

Dear Michelle,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr