Grace Removals Group - CanberraBewertungen 

111
TrustScore 4.5 von 5

4.6

54 Sawmill Circuit, 2620 Hume, ACT, AU


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great experience from start to end. Consultant David was very speedy and helpful in making changes to the quote based on our requirements. Had some last minute addition the day before which was handle... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, moving with Grace from Canberra to Ashwood, Victoria, has been wonderful. We have been looked after by your wonderful staff from start to finish. Shane was magnificent and helpful at all times w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They were friendly and helpful. Simon actually came to the house to give an accurate quote and that's exactly what they charged me. No going slowly to drag out the hours or extra fee for unexpectedly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The customer service from Luca who came onsite to determine our needs was fantastic and his team who did the heavy lifting on the day were very professional, and helpful. I could see they worked well... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Umzugsunternehmen
  2. Logistikdienst
  3. Versandservice

Vom Unternehmen geschrieben

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Kontaktinformationen

  • 54 Sawmill Circuit, 2620, Hume, ACT, Australien

  • 1300725991

4.6

Hervorragend

TrustScore 4.5 von 5

111 Bewertungen

5 Sterne
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3 Sterne
2 Sterne
1 Stern

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4.6

Alle Bewertungen

(111)

331 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The team from Grace were helpful

The team from Grace were helpful, on time and worked hard.
I would not have any reservations in recomending Grace

8. März 2022
Grace Removals Group - Canberra-Logo

Antwort von Grace Removals Group - Canberra

Dear Phil,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Great job.

Amazing from the first call I made to get a quote to the final move with a 5am start. The workers on the days were very polite and hard working.

21. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Carly,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

The guys showed up on time and…

The guys showed up on time and delivered everything with no fuss.

6. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Doug,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Fantastic service

Grace are always a pleasure to work with - they accomodate all our requirements and are great at communicating with clients. They are always my first choice when needing removalist work done.

6. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Kathleen,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Thanks to the great team who worked all…

Thanks to the great team who worked all day moving us to a new office - very professional and courteous. Nothing was too much trouble - not even taking the desks apart and putting them back together at the other end!
THANK YOU!

21. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Carmel,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Grace - Canberra

The team at Grace have been great to work with. We have done a number of jobs with them and have had positive experiences.

21. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Aaron,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. We wish you all the best in your new home.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

The staff were friendly and did a great…

The staff were friendly and did a great job of packing up the office. Luca was fantastic to deal with and was always accommodating.

19. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Marnie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

The 3 guys were absolutely fantastic

The 3 guys were absolutely fantastic. Couldn't do enough to ensure the move was smooth. Such pleasant people as well. They are an asset to the company.

30. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Tanya,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Supportive, professional service.

We had a very loosely planned office relocation, despite shifting requirements, Grace were able to have a team available a short notice. Very supportive and with minimal disruption to our day to day operations.

23. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Alex,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

The removal / storage / delivery from…

The removal / storage / delivery from storage went very well and in accordance with the advised schedule. The team was cheerful, helpful and competent.
Costs were reasonable.

The whole exercise comprised uplifting furniture and effects from a two bedroom apartment in Canberra and placing in storage. Some months later a very large uplift occurred from the NSW South coast to the ACT to join effects already in storage. Once we had rented a house in Jerrabomberra we called out our effects from storage. All went very well indeed, including accommodating a shifting schedule. We will be moving to our own house around jul 22 with Grace Removals.

11. November 2021
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Antwort von Grace Removals Group - Canberra

Dear Alan,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

My Move with Grace Removals

Morgan - My rep did a fantastic Job and was flexible and understanding during COVID Restrictions, my family are grateful for a min stress free move, Thank You

27. Oktober 2021
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Antwort von Grace Removals Group - Canberra

Dear Mark,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Unbelievably Good Experience!

I am genuinely shocked and surprised at how smoothly this move went. This was a rather complex interstate move with delays on my end. The Grace Canberra Team (Venetia and Morgan) took care of everything and really went above and beyond to get this move done. The packing, storage, transport and delivery was way above expectations. My items arrived with zero damage (even the fragile glassware) - literally not a mark on anything. Mick and the Sydney team unloaded and positioned everything perfectly on arrival. And to top it all off - Grace even came back to collect the boxes and packing paper - this was a huge help, as the quotes I got for rubbish removal were expensive.
Thank you to everyone at Grace for making this move possible and for being so flexible and careful with all my items. This was a complex interstate move during the state-wide lockdown period (both ACT and NSW were in lockdown during this time) - and Grace somehow made it all happen. I am extremely grateful as I am now able to settle in to a new property and get on with life. I have been raving about Grace Removals ever since, and will continue to do so for many years to come.

30. September 2021
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Antwort von Grace Removals Group - Canberra

Dear Nick,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Bewertet mit 3 von 5 Sternen

I moved from ACT to QLD early July

I moved from ACT to QLD early July. The service and people were excellent, 2nd to none. The only thing was there are missing boxes from delivery and unfortunately the manifest list does not accurately list the box numbers! The person in Canberra just put a long line going down sheet and number of boxes. We'll come delivery, I received 90% of of my items. I am still waiting for 2 missing boxes I know I am missing. Please make sure all of your boxes are marked with your name and contact number....lessons learnt, and take photographs of every box.

21. September 2021
Bewertung ohne vorherige Einladung
Grace Removals Group - Canberra-Logo

Antwort von Grace Removals Group - Canberra

Dear Henry,

Thank you for getting in touch with us. We’re sorry to hear about your experience and we’d like to investigate this issue further. We would greatly appreciate it if you could send your contact details and move number to customerservice@grace.com.au

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Friendly service from the first moment…

Friendly service from the first moment I contacted Grace. Found all staff to be efficient and helpful.

15. September 2021
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Antwort von Grace Removals Group - Canberra

Dear Jane,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Bewertet mit 1 von 5 Sternen

Very negative experience

Very negative experience. Things that were packed by Grace were damaged or broken and whilst acknowledging the damage they are extremely reluctant to compensate for this. Would not use again.

5. September 2021
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Antwort von Grace Removals Group - Canberra

Dear Sandra,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you shortly to follow up.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Highly recommended

Grace has done two very large removals involving a forty foot container and truck for me this year. Their packing and delivering were safe and professional. Their personal at all times cooperative, willing, and good humoured. I would use them again and recommend them to others.

4. August 2021
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Antwort von Grace Removals Group - Canberra

Dear Susan,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

THE ONLY WAY TO MOVE.!!

Of the 12 moves we've made, this one from Qld to the ACT with Grace Removals was by far the smoothest, professional, & worry free that we have experienced. Every person we were involved with from Grace, was totally helpful, cheerful, knowledgeable, & working to see that our goods were wrapped and packaged in a way to ensure they arrived in original condition.
We had no damage or breakages....a totally professional operation.
THANK YOU.

24. Juli 2021
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Antwort von Grace Removals Group - Canberra

Dear John and Noelene,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Great company fast to respond and…

Great company fast to respond and assist. The team worked with me and I was continually informed throughout the full moving process. It was refreshing to work with this professional company for my move. Highly recommend Grace as a removalist of choice.
Thank you again to the Canberra team.

23. Juli 2021
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Antwort von Grace Removals Group - Canberra

Dear Chrissie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Very helpful customer service and…

Very helpful customer service and showed great flexibility

11. Juli 2021
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Antwort von Grace Removals Group - Canberra

Dear Maggie,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Bewertet mit 5 von 5 Sternen

Spécial thanks to Sameer and his team…

Spécial thanks to Sameer and his team who transferred our goods from Grace Removal’s dépôt to private storage in Fyshwick.
The team arrived at the appointed time and efficiently unloaded and stacked all our goods thoughtfully so that we will be able to work with them gradually in the future. A job well done. Many thanks

30. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Grace Removals Group - Canberra

Dear Marilyn,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

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