We received a quality product after choosing from lots of choices for a good price. Customer service was great and concerns were addressed with a willingness to help. The educational information pro... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered two standard grabbars. Shipping was quick, and the items were very well packed. The bars seem to be of excellent quality, made in China. But there is one improvement that could be made whi... Mehr ansehen
Found this company online with high ratings. After entering the site everything was easy to find and went easily through the different products with no problem and ordered them. No problem checking ou... Mehr ansehen
Unternehmen hat geantwortet
We’ve ordered multiple grab bars from GrabBars.com. They always arrive quickly, and the quality is excellent. Their prices are also very competitive.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!
Kontaktinformationen
627 Minuet Lane, Suite H, 28217, Charlotte, Vereinigte Staaten
- 704-800-4629
- sales@grabbars.com
- grabbars.com
4.8
Hervorragend
1290 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was great to be able to speak to a…
It was great to be able to speak to a real person and who was very knowledgeable with their products. Donna was very helpful in getting me exactly what I needed. Also great that they could ship so quickly. The grab bars were a very good quality. The end mounting flanges were welded and made it great for a secure mounting. The installation was easy. I would recommend this company and products to anyone who needs a grab bars. They have just the right size.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you! We take pride in providing knowledgeable, personal service and quality products, so it’s great to hear everything from ordering through installation went smoothly. We truly appreciate your recommendation!
Jayme
Operations Manager
704-800-4629
Super-fast shipping, great price!
Super-fast shipping (received in 2 days) and at a much better price than Ama*on. Excellent quality. Mother-in-law - who requested them - approved ;)
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your review! We’re glad you received your order quickly. We appreciate your support.
Jayme
Operations Manager
704-800-4629
Love the fast shipping...don't agree with the restocking fee!!
Love the fast shipping...I have ordered 3 different times with this company. Bought a wall mounted teak shower seat, and 8 grab bars. I wanted to return a grab bar ( shorter length) and purchase a longer one, but I have encountered a 20% restocking fee plus I have to pay the shipping to return the bar. I was not happy with the restocking fee especially since I would be buying another longer grab bar. I have decided to keep the shorter one and donate it. I just don't agree with nickeling and dimeing a customer especially since I purchased another more expensive bar. This is theconly negative I have with this comoany. Everything else has been positive. I will mention that the agent I spoke with on the phone did get a reduction of the restocking fee from 20% to 10%. But I still don't like this policy.
I selected the wave design grab bars and they are beautiful!!@
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your continued business and for taking the time to share your experience. We’re glad you’ve been happy with our products, fast shipping, and the Wave grab bars. We also appreciate your honest feedback regarding our return policy. While restocking fees help cover the costs associated with returned items, we understand your frustration, especially when purchasing a replacement. We’re glad our team was able to reduce the fee as a courtesy, and we appreciate your comments as we continually evaluate our policies and customer experience.
Jayme
Operations Manager
704-800-4629
Great to buy from Fast to ship!!
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you! We’re glad you had a great experience and that your order arrived quickly. We appreciate your support!
Jayme
Operations Manager
704-800-4629
Meh, it was ok
The website was trying to charge me $300+ to deliver 4 36" grab bars, so I had to call in to place my order. Not the most convenient process. Otherwise, the transaction was fine.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your feedback. We apologize for the issue you experienced with the shipping calculator on our website. That certainly isn't the experience we want our customers to have. We're glad our team was able to assist you over the phone and get your order completed, and we appreciate you bringing this to our attention so we can continue improving the ordering experience.
Jayme
Operations Manager
704-800-4629
I’m a returning customer
I’m a returning customer. Grab Bars is a company with a quality product, a large selection of sizes, helpful ordering (thank you, Donna!), and timely delivery.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your continued business! We’re glad you’ve had another great experience, and I’ll be sure to pass your kind words along to Donna.
Jayme
Operations Manager
704-800-4629
Quick delivery and easy installation.
Quick delivery and easy installation.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your straightforward review.
Jayme
Operations Manager
704-800-4629
We have been looking for a company to…
We have been looking for a company to supply our grab bars, this company has been the fastest and cost is affordable. Overall happy!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
We’re glad you found us and that we’ve been able to provide the speed, value, and service you were looking for. Thank you so much for your review!
Jayme
Operations Manager
704-800-4629
Customer Service leaves alot to be desired
I agree with the the previous one-star rating. Ordered some grab bars with one in the wrong size. Make sure you know exactly how many you need and style you want. If you dont, thats when the money grab starts with a 20% restocking fee and return shipping fees. They'll tell you that each damaged bar can be returned for $10 each. What a joke. Next time i will take my business elsewhere, and I wont be promoting your product to anyone I know.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for giving us the opportunity to once again address your order and return.
First, I would like to clarify any misunderstanding regarding our return policy, which is available under the "Quick Links" section at the bottom of every page on our website.
Our return policy states:
GrabBars.com charges a 20% restocking fee on all returned items, except in situations where GrabBars.com shipped the incorrect item. Customers are responsible for return shipping costs unless the product is defective, damaged upon arrival, or the incorrect item was received.
Secondly, as explained in the email previously sent by our Customer Service team, the item you returned was received with damage caused by the loose package of screws inside the box. At that time, we provided photographs documenting the damage for your review.
Unfortunately, this type of damage is very common when hardware is not securely packaged during a return shipment. Because of this, our Return Instructions email includes a highlighted notice specifically advising generous packing material to protect the returning items from damage while in transit.
Although the product is not eligible for a refund due to the damage it sustained during return shipping, we are happy to ship the original item back to you for a flat shipping fee of $10.00 should you wish to keep it.
We understand that returns can be frustrating, and we strive to be as transparent as possible regarding our policies and packaging requirements. If you have any additional questions, please don't hesitate to contact us.
Jayme
Operations Manager
704-800-4629
Excellent and fast service.
I ordered grab bars on a Friday and the bars arrived the following Monday. Bars exactly matched my order and were in excellent condition. No problems with transaction. Fast, convenient service delivering exactly what I needed in a timely manner.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your kind review. We’re glad everything arrived quickly, and exactly as expected. We are happy we could provide a smooth experience.
Jayme
Operations Manager
704-800-4629
Easy to order
Easy to order, came when promised and very sturdy grab bars!
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you! We’re glad everything was easy and that you’re happy with the quality.
Jayme
Operations Manager
704-800-4629
Competitive pricing!
Found perfect anti-slip grab for our shower on this site, at a cost that was much less than a similar one on a popular on-line site. No-hassle delivery was quick and on time in just a few days and was well-packaged. Highly recommend this company.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
We’re glad you found what you needed and that everything went smoothly from order to delivery. We really appreciate the recommendation!
Jayme
Operations Manager
704-800-4629
Great company and product
I found GrabBars.com through searching for brass grabs and found what I needed easily. Called (very friendly folks!) to verify the mounting and easily placed my order on line. Grab bar is installed and looks great. 2 points I’d like to make. 1. I had to go 36” as there is not a 32” in brass which would have been easier to install stud to stud. 2. A little larger slotted hole would make it easier to use the 1/4 x 20 that come with SnapTogglers. Overall Avery good experience.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
We’re glad our team was able to help and that you’re happy with how everything turned out and looks installed. We also appreciate your feedback on sizing and hardware—it’s helpful and will be shared with our team as we continue improving our product options and installation experience.
Jayme
Operations Manager
704-800-4629
Had some installed at my mom’s house…
Had some installed at my mom’s house about six months ago, when the need arose at my house the choice was easy. Quality products at fair prices.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
We're glad we could help both at your mom’s house and now at your own. We appreciate you coming back to us and putting your trust in our products.
Jayme
Operations Manager
704-800-4629
Delivery on time
Delivery on time and good quality grab bar
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for sharing your review. We’re glad everything arrived on time and that you’re happy with your purchase.
Jayme
Operations Manager
704-800-4629
Great quality
Great quality, timely delivery and easy install. Highly recommended.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you! We’re glad everything went smoothly from delivery through installation. We appreciate your recommendation and business.
Jayme
Operations Manager
704-800-4629
Very Happy Customer!
I was very happy with the service and grab bar I purchased from Grab Bars. They spent as much time as I needed to figure out which grab bar would be best for me. They answered all my many questions. They also helped me figure out how I was going to install it. The bar I wanted did not line up with studs on both ends. They were very nice, friendly, knowledgeable and helpful. I highly recommend them for whatever you need!
Very Happy Customer, Gary
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you, Gary for you review. We’re glad our team could help you find the right solution and provide the guidance you needed. We truly appreciate your recommendation.
Jayme
Operations Manager
704-800-4629
EXCELLENT PRODUCTS !
EXCELLENT PRODUCTS !! ORDERED ITEMS EARLY AFTERNOON RECEIVED IT THE NEXT DAY. VERY FAST SHIPPING!!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
We’re glad your order arrived so quickly and that you were pleased with your purchase. Thank you for your review.
Jayme
Operations Manager
704-800-4629
Antwort von GrabBars.com
Thank you for your straightforward review. We appreciate your business and are glad everything met your expectations.
Jayme
Operations Manager
704-800-4629
The grab bars
The grab bars that I purchased were absolutely perfect!!! My Dad had the bathroom done previously and I wanted to update/upgrade the aesthetics to black. Absolutely love how everything turned out!!!
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GrabBars.com
Thank you for your review. We’re glad you were able to achieve the look you wanted and that everything turned out so well.
Jayme
Operations Manager
704-800-4629
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