GothamSteel Bewertungen 

I ordered a cookware set, and quickly (within an hour) cancelled the order. Two weeks later they charge my card $49.99 so I went to there site and cancelled it again! also added** i do not authorize you to charge my debit card. The very next morning I called customer service (had to search for there number) the representative was immediately passive aggressive and apathetic sounding . I explained everything and all he could say is it already shipped and I just have to refuse the package and wait for a refund after they get their items back. He also insisted there was no cancellation even after I offered to send screenshots of the cancellation and emails! I was upset and defeated, I started to say “okay i will refuse the package” and he hung up on me!!!

Long story short I had to call my bank to resolve the issue, gothom ended up putting the money back on my account with no explanation even though he insisted they had already shipped!

lies and rude folks! 0 stars

*** I learned there have been thousands of complaints after researching Gotham steel and their customer service.

Do the research yourself!
HORRIBLE COMPANY. SCAMS LIES, AND PREDATORY TACTICS.

L-

We use the pasta pot with built-in strainer in the lid. After using it 3 to 4 times a week, it has been a huge time saver and easy function for the whole process, including cleaning.

After a few months we found a miniscule chip in the pot paint. We reached out to Gotham Steel with this information, and they honored their warranty by sending us a free replacement.

All our pasta goes through this pot, and we are sold on Gotham Steel because they kept their word.

My daughter bought this, it’s a JOKE! The commercial says it will last ten years, it doesn’t last ten weeks 🤷Dont waste your money they a LYING! This stuff is nothing but junk!

Within 1 year the finish began to flake off the pans. After 2 years the nonstick is worthless. After a lot of back and forth with Gotham, they said they will not stand behind them. They are complete Chinese junk! Buyer beware!

Cheap junk. Pans scratch easily. Cheap Chinese junk that is not worth the money advertised. Better off going to Macy's or JCPenny. At least you can see the product before you buy it!!!

Expensive rubbish pans. Bought small and medium frying pan and since day 1 everything sticks. It's like a magical pan for doing the opposite to what it should. Loads of reviews of how bad they are and wish I had done some checking before buying this overpriced rubbish.

I bought a set of the gold colored pans with the bakeware about 3 years ago. It was advertised to be scratch proof with metals beating inside the large square pan, it was also advertised with a 10 year guarantee. My husband used a knife to cut a roast in said large square pan about 3 months after I got them, big scratches. The skillets I have had to use butter or coconut oil to cook eggs in and still if I scramble the eggs and then try cooking them, even with butter they have a tendency to stick. Then just last week I managed to boil some hummingbird nectar, and ruined my small pot. My cake pans have also become scratched. I love the color, and I love the idea, but am disappointed that they don't quite live up to the hype. Hopefully you can send me replacements that will be better. I DO love the knives. I got those I think last year, had them on the shelf for quite a while before I took them out of their package and actually started to use them.

Cheap garbage. Scratches super easily. I bought my set from Costco probably a year or so ago. Very disappointed. Says metal utensil safe, but it actually scratches very easy. Don't waste your money.

Not happy with this product at all. The first day I use the frying pan it's scratched and I was using a rubber utensil. Would not recommend

They sell copper coated non-stick frying pans. They work brilliantly, but only for up to a few months. Then they begin to stick, and that gradually progresses until they are unusable, say, after 3 months. I've had several, and the story is the same. They even sent me replacements, but they too had a short life. Gotham are certainly aware of the issue.

“The pan doesn’t work properly; every time I try to cook, the food sticks to the bottom, even when using oil or butter. It’s frustrating because it doesn’t deliver the promised results and makes cleaning a hassle. I wouldn’t recommend it.”

The handle hasn't broken or gotten hot. The screws haven't come out. But everything sticks to them, even milk!

OMG. THE SCREWS CAME OFF AS I WAS COOKING MY FOOD, TOOK A PICTURE TO SHOW THE COMPANY. GOT A RESPONSE BUT NO ACTION, UNTIL I HAD TO REACHOUT TO THE CORPORATION, RECEIVED ANOTHER POT IN EXCHANGE FOR THE FRYING PAN. DON'T WASTE YOUR MONEY. RUN, CHANGE THE CHANNEL WHEN YOU SEE THE COMMERCIAL

Contrary to their tv ads,these pots and pans are(in my opinion)not worth the money! Made with aluminum,they dent extremely easy,scratch even easier,and the handles on covers conduct heath 100%,which means that one needs gloves,or a rag to lift the covers! The only positive point is that they(pots and pans)do not chip!

Bought a pot a while ago but the handles are useless, they are held by thin metal which broke and the magnets keep falling out. The lid handle is metal and gets really hot.
Unlike other users the non stick seems ok.

Totally misrepresented by Gothamsteel. Loved the first few times used now after couple months everything sticks. Hard to get them clean also. Glad I haven't used metal utensils they would be ruined.

Worked great the first few times, now I have to scrub even scrambled eggs off it. Don’t waste your money

Loving my new pots and pans and they arrived sooner then what I expected.