I have just received the prize I won in the Football World Cup tournament, and I couldn't be happier. Laurie asked me to choose a set, I picked the Henry Set for my dog Toby. When it arrived as s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Obsessed with the new Footie Paws collection. We’ve ordered lots of times and Goody paws never fails to impress Loving the hard / 3 clip style of this harness - such a bright and different colle... Mehr ansehen
I have had the pleasure of purchasing a number of different items from this company. The quality of their products are excellent, which is obviously why I have purchased more than one. Delivery tim... Mehr ansehen
Amazing customer service, items ordered & delivered really quickly. Good quality too.
Unternehmensdetails
Vom Unternehmen geschrieben
Goody Paws: Your Trusted Partner in Pet apparel. At Goody Paws, we’re passionate about providing pet owners with high-quality products that make life better for both pets and their people. From premium pet supplies and accessories to toys and treats, our carefully curated selection ensures you’re getting the best for your furry family members. We prioritize exceptional customer service, with a focus on fast, reliable delivery and careful packaging to ensure your order arrives safely and on time. Our team is here to help, every step of the way, with friendly support and expert advice to make your shopping experience seamless and enjoyable. Join the Goody Paws family, and discover the difference a caring and dedicated small pet supply company business can make!
Kontaktinformationen
Vereinigtes Königreich
- info@goodypaws.co.uk
- goodypaws.co.uk
4.9
Hervorragend
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Wonderful brand and owners
Wonderful brand and owners. Products are accurately represented and sizes are true when they arrived.
2. November 2024
Bewertung ohne vorherige Einladung
Antwort von Goody Paws
Hi Cherish,
Thank you so much for your kind words! 🌟 We’re delighted to hear that you had a positive experience with Goody Paws and that our products met your expectations in both quality and sizing. 🐾💖
Your support means the world to us, and we’re so grateful to have amazing customers like you. If you ever have any questions or need assistance, we’re always here to help!
Warm regards,
The Goody Paws Team
Beautiful and high quality
Second harness I’ve bought from goody paws and it’s beautiful!
I ordered on the 23rd and they got it to me by the morning of the 24th December and even included a little Christmas gift for my puppy- high quality and gorgeous designs- if you’re looking for a harness Goodypaws is the place to go!
24. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Goody Paws
Thank you so much for your lovely review! 🌟
We're thrilled to hear that you’re happy with your second harness from Goody Paws.
It’s wonderful to know the design and quality met your expectations and that your order arrived just in time for Christmas. 🎄🎁
We’re so glad your puppy enjoyed the little Christmas gift—your furry friend deserves the best! 🐾
Your kind words mean the world to us and motivate us to continue providing beautiful, high-quality products and exceptional service.
Thank you for choosing Goody Paws; we’re always here for you and your pup! 💖🐶
Warm regards,
The Goody Paws Team
My parcel has 1 item missing that I…
My parcel has 1 item missing that I have paid for, enquiry sent but no reply so far.
Matter has been resolved by the team now.
16. Dezember 2024
Antwort von Goody Paws
Dear Alice,
Thank you for sharing your feedback. We take all customer concerns seriously and aim to provide the best possible service.
However, we feel it’s important to clarify the timeline of events for context. You first reached out to us via email on Thursday at 12:46 PM after you received one parcel, and we received your message promptly. Despite our standard response time being within 24 hours, you left your Trustpilot review at 5:21 PM the same day—less than five hours later—even before we had an opportunity to investigate and respond thoroughly.
Your order consisted of two parcels due to packaging constraints, as explained in our email correspondence. Both parcels were dispatched at the same time, and tracking information confirmed that one had been delivered and the other was out for delivery but not showing a time.
To address your concerns proactively, we arranged for a replacement item to be shipped via next-day delivery, even before the tracking on the second parcel was fully resolved.
We strive to resolve any issues efficiently and fairly, and it’s disheartening that we weren’t given sufficient time to address your query before a public review was posted.
Thank you for your understanding, and we hope this clarifies the situation for other potential customers.
Best regards,
Goody Paws Customer Support Team
Great service and great products
Great service and great products! Strongly recommended
22. November 2024
Antwort von Goody Paws
Thank you so much for your kind words! 🌟
We're delighted to hear that you had a great experience with our service and products.
Your recommendation means a lot to us and inspires our team to keep delivering the best for you and your furry friend. 🐾💖
Thank you for choosing Goody Paws—we look forward to serving you again! 🐶✨
Warm regards,
The Goody Paws Team
Antwort von Goody Paws
Thank you so much for your lovely feedback! 🌟
We’re so happy to hear that you and Fern love the green sheep collar—it’s one of our favorite designs too! 🐑💚
Your support means the world to us, and we’re thrilled to have been a part of making Fern’s wardrobe extra special. 🐾✨
Thank you for choosing Goody Paws, and we can’t wait to see you both again soon! 🐶💖
Warm regards,
The Goody Paws Team
really pleased with the sheep lead that…
really pleased with the sheep lead that i ordered thank for the free fish treats my dog loved them
12. November 2024
Antwort von Goody Paws
Hi Kate,
Thank you so much for your lovely review! We're thrilled to hear you’re happy with your sheep lead (its one of my favs) and that your pup enjoyed the free fish treats—tail wags all around! 🐾 We hope to see you again soon. 😊
I had a few questions before ordering…
I had a few questions before ordering my first order so I reached out and spoke with someone who took the time to answer all my questions. I have since ordered again and the service on both occasions was excellent.
Great experience.
15. November 2024
Antwort von Goody Paws
We’re so grateful for your kind words and for choosing us not once, but twice! 🐕 It’s fantastic to hear that we could help answer your questions and provide a positive experience both times. Your support means the world to us—thank you! 💛
Great experience from Goody Paws
Great experience buying from Goody Paws. The delivery was prompt and really well packaged. They were really polite and helpful. Thank you
31. Oktober 2024
Antwort von Goody Paws
Hi Stephen,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Goody Paws and that our prompt delivery and packaging met your expectations. It was a pleasure to assist you, and we’re always here to help whenever you need.
Thanks again for choosing Goody Paws!
Best wishes,
The Goody Paws Team
Harness unsuitable.
Sorry not suitable for my Westie ,the xs is ideal BUT I am unable to actually undo the straps ; I assumed plastic buckles would be used for easy on/off.
So I will need to return, please advise.
Thank you.
P.S the collar is ideal size.
14. Oktober 2024
Antwort von Goody Paws
Hi Elizabeth, sorry to hear you’re not satisfied with your order. I’ve tried to reach out a few times via email regarding a return/exchange but have had no response. Please get in touch. Thanks, Charlotte
lovely quality harness
lovely quality harness, fits my frenchie well. good delivery and price.
7. September 2024
Excellent quality and service
Excellent quality and service. Kept informed about thr delivery too.
7. September 2024
Love love love our harness and collar…
Love love love our harness and collar we ordered so cute so worth the money and perfect sizing!
22. August 2024
Excellent service
6. August 2024
Great company fast delivery.
25. Juli 2024
Lovely harness for my fur baby
Lovely harness for my fur baby, quick delivery, good price, would definitely recommend 😊
12. Juli 2024
Good quality
Super fast delivery - fantastic packaging and good quality!! Second time ordering and I don’t think I will buy any other brand of harness or leads now I have found goody paws
8. Juli 2024
Antwort von Goody Paws
Thank you very much, we are happy that you love the brand as much as we do!
Repeat customer - XS sizing
Repeat customer the XS sizing is perfect for my miniature cockapoo.
4. Juli 2024
Amazing from start to finish
Amazing from start to finish, superb quality and super cute x
30. Juni 2024
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