£8 delivery for 2 items on a 2-3 DPD service, day 3 and no tracking number, items showing as not shipped on web site. Emailed for my delivery charge on at least 1 item back to compensate for the laten... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Amazing service and first class equipment. Purchased a selection of ‘Play’ equipment for my children (ages 4, 10 and 13) to support the current coaching that they receive from our local Golf Pro! Thei... Mehr ansehen
Unternehmen hat geantwortet
Great quality products and as a company very good to respond to any questions. Pricing is very competitive and product range is every thing you would need. The only negative I would have is that order... Mehr ansehen
Unternehmen hat geantwortet
Easy order process Fast delivery and issue with the returns carrier was resolved by Golfway. Prompt support from Ross. Only slight criticism is that the drop off for the returns carrier is 18 miles aw... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Golfway is the world leader in developmental golf equipment and programming. Golfway is trusted by leading brands such as R&A, Golf Foundation and England Golf. Golfway Champion and MKids clubs are the best choice for junior golfers. Golfway Play equipment is perfect for those looking to teach golf and develop young golfers. Based in Bristol, UK, as part of the Masters24/7 group, Golfway is backed by a recognisable industry name that always delivers. Golfway offers progressively sized clubs, for both left-handed and right-handed players. Golfway is partnered with DPD for quick and reliable delivery.
Kontaktinformationen
Golfway, Masters 24/7, Serbert Road, Gordano Gate, BS20 7GG, Portishead, Vereinigtes Königreich
- 01275 815200
- info@golfway.com
- golfway.com
4.2
Gut
52 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Poor delivery experience
Ordered on the 03/07. No updates, no delivery of clubs. Very upset child having spent his savings on clubs. No replies to emails.
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Golfway
Hi Nicole, please accept our apologies for this experience.
Our delivery partners DPD should send tracking information as soon as the items leave our warehouse. DPD then make two delivery attempts before returning the item to our warehouse, and a full refund being issued.
We completely understand your frustration and we're actively working with DPD to improve this situation. If you would like to contact info@golfway.com, we can further discuss and come to a resolution.
3 days and nothing to show
£8 delivery for 2 items on a 2-3 DPD service, day 3 and no tracking number, items showing as not shipped on web site. Emailed for my delivery charge on at least 1 item back to compensate for the lateness. No idea when this will arrive, no response.
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Golfway
Hi Alastair, please accept our apologies for the lack of delivery updates regarding your order.
Our delivery partners DPD are experiencing a technical issue which is affecting the availability of tracking information. Please be assured this is not a delay with your order itself, but rather a disruption in DPD’s tracking system.
We completely understand your frustration but want to reassure you that your order is on the way. We're actively working with DPD to resolve the issue as quickly as possible. We really appreciate your patience and understanding.
Efficient, quick delivery
Order was delivered within 48hrs from purchase, great service
9. Januar 2025
Antwort von Golfway
Thank you for your review Al! 😊
Antwort von Golfway
Irene, thank you for your review 😊
Antwort von Golfway
Thank you for your review! 😊
Straight forward transaction and quick…
Straight forward transaction and quick delivery
18. November 2024
Antwort von Golfway
Thank you for your review! 😊
It was easy to order but as this is a…Christmas present
It was easy to order but as this is a present for my grandson I scant say any more at this time
22. November 2024
Antwort von Golfway
Elizabeth, thank you for your review. We hope you have a nice Christmas and your grandson enjoys the club! 😊
Antwort von Golfway
Hi Craig, thank you for your review 😊
Easy order process Fast delivery and…
Easy order process Fast delivery and issue with the returns carrier was resolved by Golfway. Prompt support from Ross. Only slight criticism is that the drop off for the returns carrier is 18 miles away from our location. Excellent Quality equipment.
29. Oktober 2024
Antwort von Golfway
Hi Robin, thank you for your review and feedback. We will raise this with DPD and see whether they can provide a drop off point closer to your location.
Antwort von Golfway
Thank you John. We hope that the Golfway Play Garden Set is well received! 😊
Great products at the right price point
17. Oktober 2024
Antwort von Golfway
Thank you Ian, we hope that you enjoy the Champion Driver 😊
Coaching equipment for Golf 4 Fun…
Great quality products and as a company very good to respond to any questions. Pricing is very competitive and product range is every thing you would need. The only negative I would have is that ordering direct from R.O.I was difficult but Golfway were trying to rectify.
1. Oktober 2024
Antwort von Golfway
Hi Denny, thank you for leaving a review. We hope that you enjoy the Golfway Play equipment 😊
Putter
Good quality product and arrived soon after ordering on-line. Grandson loves his new putter.
2. September 2024
Antwort von Golfway
That's brilliant news 😊 Thank you for your review and we hope that your Grandson continues enjoying his golf!
Great shopping experience
Great shopping experience, price, service , communication, delivery all 5⭐️
22. August 2024
Antwort von Golfway
Thank you, Marilyn, we appreciate the feedback 😊
awesome equipment and fabulous service
15. Juli 2024
Antwort von Golfway
Thank you, Mark, we really appreciate the review 😊
Perfect gift for grandsons 11 birthday
Perfect gift for grandsons 11 birthday. Very quick delivery
3. Juli 2024
Antwort von Golfway
Thank you for leaving a review! 😊
I've been ordered by my 7 year old to…
I've been ordered by my 7 year old to tell everyone how good his new putter is!
Cannot fault the service or delivery either.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Golfway
Hi Steven, thank you for leaving a review. We're glad to hear your 7 year old is enjoying his putter! 😊
Antwort von Golfway
Hi Jessica, thank you for leaving a review it's really appreciated! 😊
Good product,
Sent email to try and adjust order but no reply or response now it’s delivered. They seem happy to sell but not happy for returns or refunds. Still Waiting for response a week later….good product tho.
2. Juli 2024
Antwort von Golfway
Hi Adam, thank you for your feedback. As items are dispatched automatically via computer systems, instantaneously after purchase, it isn't possible to edit orders or recall items once they are on the way to customers. Please visit the FAQs section of the website as this will explain how to exchange or return items, as long as they are in unused condition and original package you will receive a full refund. We apologise that this experience hasn't been as you hoped, as a small team we endeavour to reply to customers and rectify issues as soon as possible. Once this has been resolved to your satisfaction, we would be grateful if you could consider updating your review to reflect the resolution, as we really value our Trustpilot score. Your updated feedback will help other customers see our commitment to customer service.
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