GoHenry Bewertungen 

12'279
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very user friendly for parent and child. I love to see what he is spending and where and I have the control to ban whatever transaction type I want. He is learning some fantastic financial lessons and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can easily transfer money for my kids when they are away and they need emergency funds. The app also teaches them money knowledge and how to save for events as they grow. I have seen their money t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I decided to cancel my child’s GoHenry - primarily the charges are high and the local bank offers pretty much the same service for zero cost! I contacted GoHenry customer services to cancel several d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Safe and simple with great features such as birthday links, quick transfers, visible savings and ISA access. A great way to start understanding regular income, savings and budgeting. I’m really impres... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Alternative Finanzdienstleistungen
  2. auch in
  3. Bank
  4. Bildungseinrichtung
  5. Finanzdienstleistungsinstitut
  6. Finanzinstitut
  7. Geldautomat

Über GoHenry

Vom Unternehmen geschrieben

GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.

Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.

That’s why 92% of parents say their children are more money-confident since joining GoHenry.

Vom Unternehmen geschrieben

Our Mission
We’re on a mission to help millions of kids be good with money.
The smart debit card for kids
Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
The debit card for teens
Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.

First Month Free

Try 30 days free and start learning instantly

Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.

Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

12'279 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(12'279)

1'293 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

This is a fantastic service for parents…

This is a fantastic service for parents and carers and family members to be able to provide their children access to funds when they are out and about!

I enjoy being able to upload the children’s gift money as well as keeping their pocket money topped up.

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Anna, many thanks for your insightful and positive review! We are very glad to hear it :)

Bewertet mit 1 von 5 Sternen

The charges are too high and looks…

The charges are too high and looks fraudulent.

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Olaitan,

Thank you for taking the time to leave a review for GoHenry.

GoHenry is a subscription-based service, with a monthly membership fee for access to its features. While we do charge a fee for the service, GoHenry does offer additional benefits that a high street bank may not offer, such as; the ability to set up automatic payments to pay your child's allowance on the day of their choosing, the ability to have friends and family pay directly into your child's account for special events such as Christmas or their birthday, the chance to set parental controlled limits so you have full oversight over your child's spending, and much more!

We do offer different membership plans which come with different benefits so you are able to choose what plan suits your and your family best. You can find our more about our pricing here - https://www.gohenry.com/uk/pricing/

If you have experienced charges that you are unsure of, please do contact our team directly at help@gohenry.co.uk, or on 0330 100 7676, our team operates from 8am-8pm, 7 days a week, and will be more than happy to assist you with any unknown charges you may have experienced.

Many Thanks,
Liam (GoHenry Supervisor)

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Tedla, thank you for leaving us a 5-star review! It's lovely to hear that you had a great experience with our team🙂

Bewertet mit 4 von 5 Sternen

The guidance is clearly explained

The guidance is clearly explained, good amount of information for both parent and child aspects of the account. Thanks GoHenry!

1. Oktober 2026
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Antwort von GoHenry

Hi there! Thanks so much for your kind words. We're so grateful to hear that you're loving GoHenry and the service we offer!

Bewertet mit 1 von 5 Sternen

I decided to cancel my child’s GoHenry…

I decided to cancel my child’s GoHenry - primarily the charges are high and the local bank offers pretty much the same service for zero cost! I contacted GoHenry customer services to cancel several days ago - yes they said no problem, The refund will be with you 7-10 working days - we are at that point now and today I receive a message to say ‘we have cancelled the account but now need your banking details to process the amount due back (£200+). So we now have to wait probably until sometime next week. Shocking!!!! Woukd not recommend this provider

7. Oktober 2026
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Antwort von GoHenry

Hi Mrs Holmes,

Thank you for taking the time to leave your review and speak with me earlier today. Following our phone conversation, to clarify the refund process and timeline for your GoHenry account.

When an account is cancelled, any remaining balance is subject to a standard 7–10 working day processing timeframe. Cancelling your account will take up to 5 days; this is to ensure that any outstanding payments on the card have been fully accounted for and covered.

As discussed on our call, your bank details were received today (working day 4 of the account cancellation) and submitted to our Banking team. You should receive the funds within 2–3 working days. Rest assured, you will receive the refund within the promised 7–10 working day window.

If you have any further questions regarding your transfer, please feel free to reach out to us directly at help@gohenry.co.uk or call us on 0330 100 7676 (8 am – 8 pm, 7 days a week).

Regards,
Suvechha (GoHenry Supervisor)

Bewertet mit 5 von 5 Sternen

It was easy to set up and I feel like…

It was easy to set up and I feel like it will help him be more responsible with his money.

6. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Tania! Thank you for your 5* review. We're so pleased to hear that you and your family are enjoying our service! - Naomi

Bewertet mit 5 von 5 Sternen

Loving the app as it will teach my…

Loving the app as it will teach my little girl to learn about money and to get her to do her chores

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Rhiannon, thank you for taking the time to leave a lovely 5* review! We are pleased to hear that you and your family are benefiting from our service. 😊

Bewertet mit 3 von 5 Sternen

Good for my son but I don’t know if we…

Good for my son but I don’t know if we will stick with it I think fees for transfer and monthly fees are too high a regular bank account there wouldn’t be fees for this

5. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Ann. Many thanks for taking the time to leave us feedback. We're happy to hear the app is working well for your son! A regular subscription fee allows us to continue offering the services we do as well as continue developing new features for GoHenry members. For more insight into the features and pricing plans we offer, please feel free to check out this page: https://www.gohenry.com/uk/pricing/

Bewertet mit 5 von 5 Sternen

Great :) impressed

4. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Tori. Thank you for the wonderful review! We're happy you're enjoying using our service.

Bewertet mit 3 von 5 Sternen

Good but too expensive

Good but too expensive. Cheaper alternatives exist

4. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Thanks ever so much for leaving us a review, Simon. To support the costs of managing prepaid debit cards, learning tools, and parental controls, alongside all other included benefits and features, we operate as a subscription service. The fee allows us to continue improving and developing our product!

Bewertet mit 5 von 5 Sternen

Excellent

The company is reliable

28. September 2026
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Antwort von GoHenry

Hi Seun! Thank you for sharing your 5* review. It's so lovely to hear you are enjoying our service!

Bewertet mit 5 von 5 Sternen

So quickly service

So quickly service. Excellent connection for kids

3. Oktober 2026
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Antwort von GoHenry

Thanks for sharing your 5* review, Mariana! We’re really happy your family is loving GoHenry!

Bewertet mit 5 von 5 Sternen

Easy to use app

4. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Donise! Thanks so much for your kind words and 5* review. We're so grateful to hear that you're loving GoHenry!

Bewertet mit 4 von 5 Sternen

Very easy to top-up and manage money

Very easy to top-up and manage money. The top-up fee is annoying as sometimes I only want to transfer a small amount but it all adds up when you have to pay a fee each time.

3. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Thanks so much for the review and kind words, Jemma! We’re thrilled to hear you find GoHenry easy to use for managing money!

We completely understand that top-up fees for small amounts can feel frustrating! On our Everyday plan, the first debit card top-up each calendar month is free, with a 50p fee on extra card top-ups. To avoid a service charge, you can top up one larger amount each month or on our Plus plan of £5.99, all top ups don't include a service charge, alongside extra features like interest on savings!

Bewertet mit 5 von 5 Sternen

Very good banking app

Very good banking app. Simple to use and nicely presented

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Stuart, thank you so much for your kind review! It made our day to read this 😊

So funktioniert Trustpilot

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