It takes 2 long to get through to a human being csr! And you need to put in big numbers on the enable your auto pay when you re register for your ( awful process) on line access accounts. I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have insurance for my daughter, she recently got married. I wanted to update her name on the policy. I written, emailed and talked to a customer representative and nothing has changed. I gave it 3 m... Mehr ansehen
Unternehmen hat geantwortet
I have been with Globe Life for nearly 50 years and have never had any issues whatsoever. Always courteous and respectful, willing to help with any questions or concerns that I might have had. Very fa... Mehr ansehen
Unternehmen hat geantwortet
I used the online payment for 3 policies. I noticed that the payment section had changed and at first, I made one payment separately. I realized that there is a way to make a payment for multiple poli... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
Kontaktinformationen
7677 Henneman Way, 75070, McKinney, Vereinigte Staaten
- globelifeinsurance.com
3.5
Akzeptabel
239 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A terrible customer service
A terrible customer service agent. This girl kept bugging me about keeping an account that I already decided to close before I placed the call. After wasting more than 30 minutes on the phone with her she pretentiously told me that she had closed the account. After 24 hours the account is still saying "Active, next payment in 20 days". Can you imagine that.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Chidi, we would like to connect you with a customer care supervisor who can look into your account specifics. They can also answer any questions you might have at that time. Kindly send an email to cspolicyservices@globe.life for assistance. We apologize for your experience, and we hope to hear from you soon.
Good Customer Service
The representative was so very kind and professional. He listened to my concerns and addressed them quickly. I wish I could get a representative like him in all my calls to different companies.He went outside of the box to Help me.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Linda, thank you for taking the time to leave this kind review for our agent. Your satisfaction is very important to us. We feel honored that you have trusted us with your family's financial protection.
Reporting them to NAIC as well
Reporting them to NAIC as well, but this company is a scam. Our grandfather recently passed and had life insurance policies for his children and grandchildren. Globe REFUSED to stop taking payment from his bank account even after receiving his death certificate and will not allow the policies to be canceled. Ridiculous
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Michael, we are sorry to hear that your experience did not meet your expectations. Please contact a customer care supervisor for assistance with this situation at cspolicyservices@globe.life. We hope to hear from you soon.
Yes I've been with global life for many…
Yes I've been with global life for many years lately I've been paying my premium on time and I don't know what's going on but they collect the money from the bank but they keep saying my premium is not paying this is the third time that's happening to me they even close the mic and my I'll come and I have to reopen it because this is an issue I don't think they fix this issue causse I restore restore my policy keep paying but I still having the same issue I don't understand why I would gladly find want to find out what's going on why I keep having this issue
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Maria, we are so sorry to hear about this, and we would like to help! Please send an email to cspolicyservices@globe.life explaining this situation. A customer care supervisor can look into this for you. We're sorry for the inconvenience, and we hope to hear from you soon.
The representative was very helpful and also compliant with HIPAA regulations
The representative was very helpful about the forms to sign. I was impressed, also, about the attention to HIPAA privacy compliance.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Thank you so much for taking the time to leave this review! Our dedication to data privacy has been a priority at Globe Life, and we're so happy to see that you noticed. This feedback means a lot to us.
My customer service rep lady was…
My customer service rep lady was amazing she was just super amazing they're always so good to me with Globe Life I really appreciate it I've been with them for 15 years now and I have not had a bad experience to date
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
We could not be happier to hear about your experiences with our customer care department! Thank you for taking the time to leave this review and for trusting us with your family's financial protection.
You never told me that whole life ment…
You never told me that whole life ment I pay untill my children are dead or 100 years old!!! What a deception!!
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Roger, we'd like to connect you with a customer care supervisor who can go through the details of your particular policy. Please send an email to cspolicyservices@globe.life for assistance. Thank you for your feedback, and we hope to hear from you soon.
Service improved
This was the third time dealing with Global but I was able to get what I needed done. This interaction was better than the first two. I was frustrated when I called but calmed down because everything went smoothly.
Glenda Walker
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Glenda, we are happy to hear that your interaction was helpful. If we can further assist you in any way, please don't hesitate to reach out to us at cspolicyservices@globe.life. Your satisfaction is important to us.
Making a payment
Ms. Lucy is who took my call and she was very professional and great customer service making a payment. It was nice talking to an actual person.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
JoAnna, we are so glad to hear you were happy with the service you received. Your satisfaction is important to us. Thank you for trusting Globe Life!
Exceptional customer service
The agent was able to answer my question and explain the benefits of my policy. She was patient, kind, and professional.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Nicki, thank you for your review. We appreciate you and the trust you’ve placed in Globe Life for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
The agent was very helpful and…
The agent was very helpful and knowledgeable
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Deborah, it’s always an honor serving and protecting families! We appreciate you letting us know how we’re doing!
The front end kept asking me the same…
The front end kept asking me the same questions (I think four times) Finally got a hold of someone who could update my payment method (new credit card). This is something that someone logged into your website should be able to do without help from a person.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Keith, your feedback matters to us! Thank you for taking the time to leave a review, and we are forwarding your comments to the appropriate department right away. If we can assist further, please don't hesitate to reach out to us at cspolicyservices@globe.life.
Every thing I needed was taken care of…
Every thing I needed was taken care of of and with no issues
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Thank you for your review. We appreciate you and the trust you’ve placed in Globe Life for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
Fantastic customer service
The female representative I spoke with was able to answer all my questions and is sending the necessary forms to make changes on each of my policies. She really was fantastic, kind, caring, pleasant, and efficient.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
We sincerely appreciate your feedback! Providing our customers with the best possible service through knowledgeable and professional representatives is a top priority for us, and we're happy you're a satisfied policyholder. We look forward to serving you in the future!
Fast coverage Vs long term costs .
Globe Life is best for people who need a small amount of coverage quickly and want to avoid medical exams. However, for healthy individuals or those seeking long-term value, it is rarely the cheapest or most stable option.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Faisal, thank you for taking the time to leave a review about your experience with Globe Life. Your comments matter to us.
Best insurance place here i used it and…
Best place ever i saw in my phone
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Thank you for your positive feedback regarding your experience with Globe Life. We appreciate you reaching out to us and we look forward to serving you in the future.
globe life is a great company
globe life is a great company. Debbie was amazing
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Thank you for your review of your Globe Life experience. We're happy our representative provided you with excellent service in a timely and efficient manner--service that we believe you deserve! We look forward to serving you in the future and we appreciate you choosing Globe Life.
Well worth the time!
My rep was clear and full of information about my husband's benefits that we requested from his VFW meeting. It took a lot longer than I expected, but there was a good deal more to the program than the post meeting mentioned to us! We were pleasantly surprised by how much we learned and how helpful the lady was. We will finally be updating our wills thanks to this program and now have a better understanding on how our family is set up in the event my husband (or myself) dies. Well worth the time!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!
My husband passed away
My husband passed away, now I have to feel out a medical form didn't feel out one when he enrolled I CANCELLED ALL MY POLICY NEVER AGAIN BAD SERVICE
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Globe Life
Bunnie, we are so sorry to learn about your experience during such a difficult time. Please reach out to a customer care supervisor at cspolicyservices@globe.life for assistance. Thank you for your feedback, and we hope to hear from you soon.
paid $50,000 on my wife cancer claim…
paid $50,000 on my wife cancer claim what a blessing
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Globe Life
We are so glad the policy benefitted your family during such a difficult time. Thank you for your feedback!
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